About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the ...
About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the ...
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Manage Service Operations Project Plan of each DP ensuring full and timely execution. * Own the project integration plan from execution to completion. * Serve as point of contact and liaison between ...
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Be Seen First
***DIRECT HIRE***Payroll Service Ops Manager (On-Site/AZ)
Chandler, AZ · On-site
$62K - $75K/yr
Manage Service Operations Project Plan of each DP ensuring full and timely execution. * Own the project integration plan from execution to completion. * Serve as point of contact and liaison between ...
Apply Early
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$13.75 - $18/hr
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BestDrive Service Lead
Tucson, AZ · On-site
$13.75 - $18/hr
Key Responsibilities Service & Operations Leadership * Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency ...
BestDrive Service Lead
Tucson, AZ · On-site
$13.75 - $18/hr
Key Responsibilities Service & Operations Leadership * Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency ...
BestDrive Service Lead
Tucson, AZ · On-site
$13.75 - $18/hr
Key Responsibilities Service & Operations Leadership * Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency ...
BestDrive Service Lead
Tucson, AZ · On-site
$13.75 - $18/hr
Key Responsibilities Service & Operations Leadership * Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency ...
BestDrive Service Lead
Tucson, AZ · On-site
$13.75 - $18/hr
Key Responsibilities Service & Operations Leadership * Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency ...
BestDrive Service Lead
Tucson, AZ · On-site
$15.50 - $20.25/hr
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BestDrive Service Lead
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Thatcher, AZ · On-site
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Operations Coordinator - Low Voltage
$25 - $34/hr
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$25 - $34/hr
Dispatch service technicians and coordinate scheduling priorities * Maintain communication between customers, field staff, project managers, and service leadership * Assist with scheduling field ...
This position requires a hands-on leader with multi-location operations experience and full oversight of all aspects of business operations from inside/outside sales to through service operations and ...
This position requires a hands-on leader with multi-location operations experience and full oversight of all aspects of business operations from inside/outside sales to through service operations and ...
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The position ensures efficient, compliant, and safe operation of kitchen and facility-related services. Key Responsibilities * Source and manage local food ingredient vendors and negotiate pricing ...
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The Assistant Service Manager supports the Service Manager in coordinating, scheduling, and executing daytoday service operations. This role ensures that manpower, project schedules, billing ...
Assistant Service Manager
Phoenix, AZ · On-site
The Assistant Service Manager supports the Service Manager in coordinating, scheduling, and executing daytoday service operations. This role ensures that manpower, project schedules, billing ...
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Tempe, AZ · On-site
This pivotal role is responsible for operational excellence, profitable growth, and ensuring unparalleled customer satisfaction. You will oversee all day-to-day service operations, directly lead and ...
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Tempe, AZ · On-site
This pivotal role is responsible for operational excellence, profitable growth, and ensuring unparalleled customer satisfaction. You will oversee all day-to-day service operations, directly lead and ...
The position ensures efficient, compliant, and safe operation of kitchen and facility-related services. Key Responsibilities * Source and manage local food ingredient vendors and negotiate pricing ...
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Apply Early
The position ensures efficient, compliant, and safe operation of kitchen and facility-related services. Key Responsibilities * Source and manage local food ingredient vendors and negotiate pricing ...
Apply Early
Service Coordinator
Phoenix, AZ · On-site
$19.50 - $24.75/hr
SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This ...
Service Coordinator
Phoenix, AZ · On-site
$19.50 - $24.75/hr
SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This ...
Service Coordinator
Phoenix, AZ · On-site
$18.50 - $23.50/hr
SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This ...
Service Coordinator
Phoenix, AZ · On-site
$18.50 - $23.50/hr
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Phoenix, AZ · On-site
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Service Operations information
See Arizona salary details
$33.1K - $41.2K
2% of jobs
$41.2K - $49.3K
13% of jobs
$55K is the 25th percentile. Wages below this are outliers.
$49.3K - $57.4K
14% of jobs
The median wage is $65.2K / yr.
$57.4K - $65.4K
22% of jobs
$65.4K - $73.5K
14% of jobs
$73.5K - $81.6K
8% of jobs
$84.4K is the 75th percentile. Wages above this are outliers.
$81.6K - $89.7K
9% of jobs
$89.7K - $97.8K
9% of jobs
$97.8K - $105.9K
6% of jobs
$105.9K - $114K
4% of jobs
$114K - $122.1K
0% of jobs
$33.1K
$73.3K
$122.1K
How much do service operations jobs pay per year?
What is Service Operations?
What are some common challenges faced by professionals in Service Operations and how can they be addressed?
What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?
What is the role of service operations?
What is the difference between Service Operations vs Customer Service Representative?
| Aspect | Service Operations | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically a high school diploma or equivalent; some roles may prefer certifications in operations or business | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or on-site at client locations | Call centers, retail stores, or online support platforms |
| Employer & Industry Usage | Used across industries like logistics, tech, and manufacturing for managing service processes | Common in retail, telecom, and hospitality sectors for direct customer interaction |
Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.
What jobs in the US pay 300,000 a year?
What job makes $10,000 a month without a degree?
Is operations a high paying job?

Full-time
Posted 5 days ago
DoorDash rating
6.4
Based on 182 frontline employees who took The Breakroom Quiz
11th of 22 rated food delivery companies
Job description
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the Associate Operations Manager and own your workload with minimal supervision.
This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the AM shift (7:00 AM - 3:30 PM), five days per week, including at least one weekend day.
You're excited about this opportunity because you will...
- Execute any Senior Service Technician task and:
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
- Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
- Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
- Work independently to manage and prioritize assigned workload effectively
- Calibrates, configures, and maintains specialized diagnostic tools and test equipment
- 2+ years of service work experience
- Curiosity and an inclination for all things mechanical and repair
- Strong communication and documentation skills
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus
- Experience with JIRA, MaintainX, and other service tools and systems is a major plus
- Valid U.S. drivers license required and a successful completion of MVR required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
About DoorDash
Sourced by ZipRecruiter
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users--from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2013