ZipRecruiter

Log In

1

Ecommerce Operations Jobs in Michigan (NOW HIRING)

Allied Vaughn

Ecommerce Operations Manager

Livonia, MI · On-site +1

Description The Ecommerce Operations Manager will work directly with Movie Zyng's Managing Director to oversee the day-to-day operation and growth of the business. This role combines ecommerce ...

New

Goodwill SWMI

E-Commerce Specialist

Kalamazoo, MI · On-site

$14/hr

E-Commerce Specialist Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI ... These business operations provide stability to our organization that is not always enjoyed by ...

M&K Truck Centers

ECommerce Manager

Byron Center, MI · On-site

$100K - $120K/yr

Our commitment to operational excellence and customer service is what drives our continued growth. We're looking for a hands-on Ecommerce Manager / Developer to support and grow our ecommerce ...

Wwwinc

eCommerce Director, Wolverine

Rockford, MI

Lead cross-functional projects with broader eCommerce, brand, and global functional leaders to drive operational excellence. Direct team and partners on how to best execute stories across digital ...

next page

Showing results 1-20

All JobsEcommerce Operations JobsEcommerce Operations Jobs in Michigan

Ecommerce Operations information

See Michigan salary details

$9

$22

$46

How much do ecommerce operations jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ecommerce operations in Michigan is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $26.39 per hour, depending on experience, location, and employer.

What are some typical responsibilities handled by someone in Ecommerce Operations?

Professionals in Ecommerce Operations are usually responsible for overseeing order processing, managing inventory levels, coordinating with logistics partners, and troubleshooting issues related to product listings or customer transactions. You may also collaborate with marketing, customer service, and IT teams to optimize the online shopping experience and resolve operational challenges. The role often involves monitoring sales trends, updating product catalogs, and ensuring timely delivery of orders. This hands-on work ensures that day-to-day ecommerce functions run smoothly and supports the growth and reputation of the business.

What are the key skills and qualifications needed to thrive in the Ecommerce Operations position, and why are they important?

To thrive in Ecommerce Operations, you need strong analytical abilities, organizational skills, and an understanding of ecommerce platforms, typically supported by experience in online retail or supply chain management. Familiarity with order management systems, inventory tracking tools, and platforms like Shopify, Magento, or Amazon Seller Central is often required. Excellent problem-solving, communication, and multitasking skills set top candidates apart in this field. These capabilities are crucial for ensuring efficient product fulfillment, smooth website operations, and a seamless customer experience.

What does an Ecommerce Operations job involve?

An Ecommerce Operations job focuses on managing the day-to-day functions of an online business, ensuring smooth order processing, inventory management, shipping, and customer service. It involves optimizing workflows, coordinating with suppliers, and leveraging technology to enhance efficiency. The role also includes analyzing data to improve performance, reduce costs, and enhance the customer experience. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are popular job titles related to Ecommerce Operations jobs in Michigan? For Ecommerce Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ecommerce Operations jobs in Michigan look for? The top searched job categories for Ecommerce Operations jobs in Michigan are:
Ecommerce Operations jobs near you
Ecommerce Operations Manager

Ecommerce Operations Manager

Allied Vaughn

Livonia, MI • On-site, Remote

Contractor

Posted yesterday

New

Job description

Description
The Ecommerce Operations Manager will work directly with Movie Zyng's Managing Director to oversee the day-to-day operation and growth of the business.
This role combines ecommerce merchandising, promotional planning, email marketing coordination, customer experience management, analytics, and operational leadership.
The ideal candidate is an experienced ecommerce operator who understands how to grow a direct-to-consumer business through effective merchandising, promotions, customer retention, and operational excellence.
This position is designed as a long-term leadership opportunity, with the expectation that the successful candidate will assume increasing responsibility over the next several years and ultimately become the primary operational leader of Movie Zyng.
About Movie Zyng
Movie Zyng is one of the fastest-growing internet specialty retailers serving physical media collectors and film enthusiasts. Operated by AV Entertainment, an employee-owned home entertainment company, Movie Zyng offers thousands of Blu-ray, DVD, 4K UHD, Steelbook, and collector-focused entertainment products from major studios and independent licensors.
Our mission is simple: We're making physical media fun again.
As our business continues to grow rapidly, we are seeking an Ecommerce Operations Manager who will help lead the next phase of growth and eventually assume responsibility for day-to-day management of the Movie Zyng business.
Requirements
Responsibilities
Ecommerce Merchandising & Promotions
  • Develop monthly and quarterly promotional calendars
  • Identify products and collections to feature in promotions
  • Create merchandising strategies that drive revenue and customer engagement
  • Analyze sales trends and recommend promotional opportunities
  • Coordinate launch plans for new product releases
  • Optimize product collections, category pages, and featured products

Email Marketing & Customer Retention
  • Own the email marketing calendar
  • Coordinate campaign development and execution
  • Work with customer segmentation strategies
  • Develop customer retention initiatives
  • Improve repeat purchase rates and customer lifetime value
  • Monitor campaign performance and recommend improvements

Ecommerce Operations
  • Assist with management of the Shopify storefront
  • Coordinate pricing and promotional setup
  • Ensure website merchandising remains current and effective
  • Monitor site performance and customer experience
  • Coordinate with technical resources on site enhancements and integrations

Analytics & Reporting
  • Analyze sales, traffic, conversion, and customer behavior trends
  • Monitor key performance indicators
  • Identify opportunities to improve conversion rates and average order value
  • Develop regular performance reporting
  • Recommend actions based on business insights

Customer Experience
  • Oversee customer service operations
  • Monitor customer satisfaction and service levels
  • Identify opportunities to improve the customer journey
  • Assist in developing customer loyalty and engagement programs

Team Leadership
  • Coordinate activities of customer service and operational support personnel
  • Work cross-functionally with technology, fulfillment, marketing, and licensing teams
  • Assume increasing responsibility for overall business performance

Requirements
Required:
  • 3+ years experience in ecommerce management, operations, merchandising, or digital marketing
  • Experience working with Shopify or similar ecommerce platforms
  • Strong analytical and reporting skills
  • Excellent organizational and project management abilities
  • Experience coordinating promotional campaigns
  • Strong written communication skills
  • Ability to manage multiple priorities simultaneously

Preferred:
  • Experience with Klaviyo or other email marketing platforms
  • Experience managing contractors or small teams
  • Experience in direct-to-consumer retail businesses
  • Experience with loyalty, affiliate, or influencer marketing programs
  • Familiarity with Google Analytics and ecommerce reporting tools

What We're Looking For
We're less concerned about whether you're a film expert and more interested in whether you know how to grow an ecommerce business.
The ideal candidate:
  • Thinks like an owner
  • Loves solving operational challenges
  • Understands customer behavior
  • Is comfortable using data to make decisions
  • Can balance strategy and execution
  • Wants to grow into a senior leadership role

An interest in entertainment, collectibles, fandoms, hobbyist products, or enthusiast communities is helpful, but not required.

Apply