Online store specializing in designer swimwear and beachwear is seeking a part-time energetic customer service specialist. An ideal candidate should be Internet savvy, self-motivated, possess ...
Online store specializing in designer swimwear and beachwear is seeking a part-time energetic customer service specialist. An ideal candidate should be Internet savvy, self-motivated, possess ...
Customer Service Specialist
$17.25 - $23/hr
Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports: None Position Summary The Ecommerce Customer Service Specialist is responsible for delivering an ...
Customer Service Specialist
$17.25 - $23/hr
Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports: None Position Summary The Ecommerce Customer Service Specialist is responsible for delivering an ...
Director of Ecommerce
Concord, NC · Hybrid
... customer service). * Collaborate with the marketing team to drive traffic to the website and ... Strong knowledge of eCommerce platforms and digital marketing strategies.
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Director of Ecommerce
Concord, NC · Hybrid
... customer service). * Collaborate with the marketing team to drive traffic to the website and ... Strong knowledge of eCommerce platforms and digital marketing strategies.
Customer Service Specialist
Azusa, CA · On-site
$20 - $24/hr
Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports: None Position Summary The Ecommerce Customer Service Specialist is responsible for delivering an ...
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Customer Service Specialist
Azusa, CA · On-site
$20 - $24/hr
Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports: None Position Summary The Ecommerce Customer Service Specialist is responsible for delivering an ...
E-Commerce Operations Analyst
Bellevue, WA · On-site
$99K - $173K/yr
E-Commerce Operations Analyst * Job Summary: This role partners across marketing, product, and ... Experience with customer service or post-purchase tools (e.g., Zendesk, Narvar) preferred
New
E-Commerce Operations Analyst
Bellevue, WA · On-site
$99K - $173K/yr
E-Commerce Operations Analyst * Job Summary: This role partners across marketing, product, and ... Experience with customer service or post-purchase tools (e.g., Zendesk, Narvar) preferred
New
E-Commerce Operations Analyst
Tacoma, WA · Hybrid
$99K - $173K/yr
E-Commerce Operations Analyst * Job Summary: This role partners across marketing, product, and ... Experience with customer service or post-purchase tools (e.g., Zendesk, Narvar) preferred
New
E-Commerce Operations Analyst
Tacoma, WA · Hybrid
$99K - $173K/yr
E-Commerce Operations Analyst * Job Summary: This role partners across marketing, product, and ... Experience with customer service or post-purchase tools (e.g., Zendesk, Narvar) preferred
New
ECOMMERCE LISTER F/T
Hamden, CT · On-site
$17.72 - $23.74/hr
This role also includes researching, sorting, shelving, customer service, weighing, packaging & shipping orders, and data entry. Works under the direct supervision of the Ecommerce Manager. SPECIAL ...
ECOMMERCE LISTER F/T
Hamden, CT · On-site
$17.72 - $23.74/hr
This role also includes researching, sorting, shelving, customer service, weighing, packaging & shipping orders, and data entry. Works under the direct supervision of the Ecommerce Manager. SPECIAL ...
ECOMMERCE LISTER F/T
Hamden, CT · On-site
$17.72 - $23.74/hr
This role also includes researching, sorting, shelving, customer service, weighing, packaging & shipping orders, and data entry. Works under the direct supervision of the Ecommerce Manager. SPECIAL ...
ECOMMERCE LISTER F/T
Hamden, CT · On-site
$17.72 - $23.74/hr
This role also includes researching, sorting, shelving, customer service, weighing, packaging & shipping orders, and data entry. Works under the direct supervision of the Ecommerce Manager. SPECIAL ...
Ecommerce Manager
Los Angeles, CA · On-site
$89K - $95K/yr
We are seeking an Ecommerce Manager to lead the day-to-day operations, merchandising, and financial ... Own and manage email-based customer service, including order inquiries, issue resolution, and ...
New
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Ecommerce Manager
Los Angeles, CA · On-site
$89K - $95K/yr
We are seeking an Ecommerce Manager to lead the day-to-day operations, merchandising, and financial ... Own and manage email-based customer service, including order inquiries, issue resolution, and ...
New
Sales and Service Manager
$75K - $92K/yr
Customer Service & Sales Manager (Ecommerce) Position Overview The Customer Service & Sales Manager oversees all ecommerce customer interactions, from pre-sale questions and quotes to order support ...
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Sales and Service Manager
$75K - $92K/yr
Customer Service & Sales Manager (Ecommerce) Position Overview The Customer Service & Sales Manager oversees all ecommerce customer interactions, from pre-sale questions and quotes to order support ...
The Head of Loyalty and eCommerce will lead the global digital commerce agenda, driving the growth ... Serve as the global subject matter expert on loyalty, driving best practices in customer ...
The Head of Loyalty and eCommerce will lead the global digital commerce agenda, driving the growth ... Serve as the global subject matter expert on loyalty, driving best practices in customer ...
Department: eCommerce Summary: The Customer Support Representative is responsible for providing ... High school diploma or equivalent * 1-2 years of customer service experience * Excellent ...
Department: eCommerce Summary: The Customer Support Representative is responsible for providing ... High school diploma or equivalent * 1-2 years of customer service experience * Excellent ...
Department: eCommerce Summary: The Customer Support Representative is responsible for providing ... High school diploma or equivalent * 1-2 years of customer service experience * Excellent ...
Department: eCommerce Summary: The Customer Support Representative is responsible for providing ... High school diploma or equivalent * 1-2 years of customer service experience * Excellent ...
You have a keen interest in the end-to- end customer experience with a focus on innovation and ... E-Commerce Growth & Digital Marketing * Develop and execute integrated e-commerce marketing ...
New
You have a keen interest in the end-to- end customer experience with a focus on innovation and ... E-Commerce Growth & Digital Marketing * Develop and execute integrated e-commerce marketing ...
New
E-Commerce Manager
$100K - $120K/yr
E-Commerce Manager Schedule: Full-Time | Monday-Friday, 8:00 AM - 5:00 PM Salary: $100,000 - $120 ... Coordinate with marketing, creative, IT, and customer service teams to support company initiatives
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E-Commerce Manager
$100K - $120K/yr
E-Commerce Manager Schedule: Full-Time | Monday-Friday, 8:00 AM - 5:00 PM Salary: $100,000 - $120 ... Coordinate with marketing, creative, IT, and customer service teams to support company initiatives
Sales and Service Manager
King, NC · On-site
$75K - $92K/yr
Paid time off Customer Service & Sales Manager (Ecommerce) Position Overview The Customer Service & Sales Manager oversees all ecommerce customer interactions, from pre-sale questions and quotes to ...
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Sales and Service Manager
King, NC · On-site
$75K - $92K/yr
Paid time off Customer Service & Sales Manager (Ecommerce) Position Overview The Customer Service & Sales Manager oversees all ecommerce customer interactions, from pre-sale questions and quotes to ...
E-Commerce Specialist
Houston, TX · On-site
Work with Marketing, Business Development, Pricing, Sales, Customer Service, and IT teams. * Assist with ERP and ecommerce integrations. * Act as a resource for product data standards. Requirements ...
E-Commerce Specialist
Houston, TX · On-site
Work with Marketing, Business Development, Pricing, Sales, Customer Service, and IT teams. * Assist with ERP and ecommerce integrations. * Act as a resource for product data standards. Requirements ...
eCommerce & Customer Marketing Senior Analyst
$89K - $112K/yr
The eCommerce & Customer Marketing Senior Analyst is an integral role on the e-commerce and customer marketing team, supporting performance tracking, campaign optimization, insights identification ...
eCommerce & Customer Marketing Senior Analyst
$89K - $112K/yr
The eCommerce & Customer Marketing Senior Analyst is an integral role on the e-commerce and customer marketing team, supporting performance tracking, campaign optimization, insights identification ...
Customer Service Representative For E-Commerce Store-Experience ONLY
Philadelphia, PA · On-site
$16/hr
Career Growth Opportunities Job Summary We are seeking a E-Commerce Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs ...
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Customer Service Representative For E-Commerce Store-Experience ONLY
Philadelphia, PA · On-site
$16/hr
Career Growth Opportunities Job Summary We are seeking a E-Commerce Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs ...
E-commerce Customer Experience Lead, WW CSO Work Locations (2) Submit Resume Imagine what you could do here. The people here at Apple don't just create products -- they create the kind of wonder that ...
E-commerce Customer Experience Lead, WW CSO Work Locations (2) Submit Resume Imagine what you could do here. The people here at Apple don't just create products -- they create the kind of wonder that ...
Ecommerce Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do ecommerce customer service jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for ecommerce customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is an Ecommerce Customer Service job?
An Ecommerce Customer Service job involves assisting customers with inquiries, issues, and complaints related to online purchases. Responsibilities may include responding to emails, chats, and calls, processing returns or refunds, and providing product or order information. The role requires strong communication skills, problem-solving abilities, and knowledge of the company's products and policies to ensure a positive shopping experience.
What are some common challenges faced by Ecommerce Customer Service representatives, and how can they effectively handle them?
Ecommerce Customer Service representatives often face challenges such as resolving order discrepancies, handling shipping delays, and addressing product returns or refunds. To manage these issues successfully, it’s important to stay organized, communicate clearly with customers, and remain empathetic to their concerns while following company procedures. Many representatives rely on internal knowledge bases and escalation protocols to find quick solutions. By maintaining patience and a proactive attitude, you can turn difficult situations into positive customer experiences. Over time, handling these challenges builds valuable problem-solving skills and leads to greater career growth opportunities within the customer service field.
What are the key skills and qualifications needed to thrive in the Ecommerce Customer Service position, and why are they important?
To thrive as an Ecommerce Customer Service representative, you need strong communication skills, knowledge of online order processing, and a customer-focused attitude, typically paired with a high school diploma or equivalent. Experience with ecommerce platforms, CRM software, and ticketing systems like Zendesk or Salesforce is highly valuable. Patience, problem-solving abilities, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure positive customer experiences, efficient issue resolution, and support the company's online reputation and repeat business.
More about Ecommerce Customer Service jobs
What cities are hiring for Ecommerce Customer Service jobs? Cities with the most Ecommerce Customer Service job openings:
What are the most commonly searched types of Ecommerce Customer Service jobs? The most popular types of Ecommerce Customer Service jobs are:
What states have the most Ecommerce Customer Service jobs? States with the most job openings for Ecommerce Customer Service jobs include:
What job categories do people searching Ecommerce Customer Service jobs look for? The top searched job categories for Ecommerce Customer Service jobs are:
$10 - $12/hr
Other
Posted 25 days ago
Job description
Online store specializing in designer swimwear and beachwear is seeking a part-time energetic customer service specialist. An ideal candidate should be Internet savvy, self-motivated, possess outstanding verbal and written communication skills, have excellent organization and time management skills and be able to multi-task and prioritize. Candidate must be familiar with MS Word, MS Excel and Outlook.
Responsibilities include:
• Answering customer phone calls
• Handling email correspondence
• Assisting customers via online chat system
• Taking and processing orders
• Writing product descriptions
• Uploading new products to the online catalog
• Writing copy for the website and blog
Requirements
• Minimium 1-2 years experience in a customer service setting
• Excellent communication skills (verbal and written)
• Friendly and professional phone etiquette
• Creative problem solving skills
• Ability to multi-task within a fast paced environment
• Meticulous attention to detail and strong organization skills
• Proficient computer skills and Internet savvy
• Ability to work both independently and part of a team
• Be available to work Monday through Friday, 20hr-32hr/week
• Speaking Spanish is a plus
Compensation
$10 - $12/hr Based upon experience and fit
To be considered, click the "Apply to this position" button below. NO PHONE CALLS PLEASE