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Hourly Publix Customer Service Jobs (NOW HIRING)

Publix Pharmacy

Pharmacist - Part-Time

Fort Myers, FL · On-site

$54.25 - $65.25/hr

... customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix * inspire each team you work with to do the right ...

Publix Pharmacy

Pharmacist - Full-time Floater

Lexington, KY · On-site

$58 - $69.50/hr

... customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix * inspire each team you work with to do the right ...

Publix Pharmacy

Pharmacist - Full-time Floater

Sarasota, FL · On-site

$56.25 - $67.50/hr

... customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix * inspire each team you work with to do the right ...

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Hourly Publix Customer Service information

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How much do hourly publix customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hourly publix customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Hourly Publix Customer Service vs Cashier at Publix?

AspectHourly Publix Customer ServiceCashier at Publix
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer service counters, store aislesCheckout lanes, point-of-sale stations
Employer & Industry UsagePublix supermarkets, retail industryPublix supermarkets, retail industry
Common Search & ComparisonCustomer service roles, retail supportCashier roles, checkout positions

Hourly Publix Customer Service roles focus on assisting customers, resolving issues, and providing information, often involving interaction at service counters. Cashier positions primarily handle checkout transactions at registers. Both roles require similar credentials but differ in daily tasks and work areas within the store.

What does customer service staff do at Publix?

Customer service staff at Publix assist customers by answering questions, processing transactions, and providing product information. They maintain a friendly environment, handle returns or complaints, and ensure a positive shopping experience, often using point-of-sale systems and following company policies.
More about Hourly Publix Customer Service jobs
What cities are hiring for Hourly Publix Customer Service jobs? Cities with the most Hourly Publix Customer Service job openings:
What are the most commonly searched types of Publix Customer Service jobs? The most popular types of Publix Customer Service jobs are:
What states have the most Hourly Publix Customer Service jobs? States with the most job openings for Hourly Publix Customer Service jobs include:
What job categories do people searching Hourly Publix Customer Service jobs look for? The top searched job categories for Hourly Publix Customer Service jobs are:
Hourly Publix Customer Service jobs near you
Infographic showing various Hourly Publix Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Care Agent, Full-Time, Marketing - Lakeland

Publix Super Markets, Inc.

Lakeland, FL • On-site

$14.50 - $19.25/hr

Full-time

Posted 12 days ago

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,667 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns about our technical systems and overall experiences. Associates in this position must be prepared handle a high volume of incoming calls, advising on a multitude of topics that they are contacted on in an effort to resolve the contact on a first touch basis or instill confidence in the customer that their praise, inquiry or concern will be escalated to the appropriate department for a resolution. This position serves as an extension of the premier in store experience that customers have come to expect from Publix Super Markets, Inc.
Primary Responsibilities:
  • Responsible for resolving customer praises, inquiries and concerns on first contact, whenever possible, and providing premier customer service to Publix's internal and external customers.
  • Responsible for resolving technical issues on first contact, whenever possible, while offering premier customer service to Publix customers, applicants and pharmacy patients.
  • Responsible for serving as an information resource to customers and team members.
  • Responsible for participating in improvements efforts.
  • Demonstrates strong organizational and time management skills, effectively prioritizing responsibilities, and managing multiple customer inquiries in a timely manner.
  • Thrives in a fast-paced, high-volume environment, maintaining professionalism, empathy, and a customer-focused approach while handling complex situations and resolving concerns.

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