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Internship Publix Customer Service Jobs (NOW HIRING)

Henkel

Regional Business Manager-Publix

Orlando, FL · On-site +1

Develop and execute customer-specific business plans for Publix aligned with Henkel brand ... service awards and student loan reimbursement * Family Support: 12-week gender neutral parental ...

Insight Global

Service Desk Analyst

Orlando, FL · Remote

$19/hr

Hospitality experience (Disney, hotels, theme parks, restaurants, Chick-fil-A, Publix, customer ... The MyChart Service Desk Analyst will serve as the first point of contact for patients who need ...

Publix Pharmacy

Pharmacist - Part-Time

Fort Myers, FL · On-site

$54.25 - $65.25/hr

... customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix * inspire each team you work with to do the right ...

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Internship Publix Customer Service information

Does Publix pay $20 an hour?

Internship positions at Publix Customer Service typically do not pay $20 an hour; pay rates for internships are generally lower and depend on location and experience. Most entry-level retail internships pay closer to minimum wage or slightly above, with some competitive roles offering higher pay based on skills and responsibilities.

How hard is it to get hired at Publix?

Getting hired for a Publix customer service internship typically involves submitting an application, passing an interview, and demonstrating good communication skills. The process is competitive but accessible for candidates with a positive attitude and relevant availability, often requiring a high school diploma or equivalent. Having previous customer service experience can improve chances of selection.

What does customer service staff do at Publix?

Customer service staff at Publix assist customers by answering questions, processing transactions, and providing product information. They maintain a friendly environment, handle returns or complaints, and ensure a positive shopping experience, often using a cash register or point-of-sale system. Strong communication skills and a customer-focused attitude are essential for this role.

What is the difference between Internship Publix Customer Service vs Part-Time Publix Cashier?

AspectInternship Publix Customer ServicePart-Time Publix Cashier
Required CredentialsHigh school diploma or equivalent; some internships may require coursework in customer service or related fieldsHigh school diploma or equivalent
Work EnvironmentCustomer service areas, training sessions, and team meetings within the storeCheckout lanes, customer interaction points, and store aisles
Employer & Industry UsageUsed as a training and development role within Publix, often part of a student or entry-level programStandard entry-level position for customer interaction in retail

Internship Publix Customer Service roles focus on training, skill development, and gaining retail experience, often with a focus on customer interaction and teamwork. Part-Time Publix Cashier positions primarily involve operating checkout registers and assisting customers at the point of sale. Both roles involve customer service but differ in scope, responsibilities, and purpose within the store environment.

Does Publix do internships?

Publix offers internships for students interested in retail and customer service roles, including positions in store operations and management. These internships typically provide hands-on experience and may require a minimum age and enrollment in a related educational program.
More about Internship Publix Customer Service jobs
What cities are hiring for Internship Publix Customer Service jobs? Cities with the most Internship Publix Customer Service job openings:
What are the most commonly searched types of Publix Customer Service jobs? The most popular types of Publix Customer Service jobs are:
What states have the most Internship Publix Customer Service jobs? States with the most job openings for Internship Publix Customer Service jobs include:
What job categories do people searching Internship Publix Customer Service jobs look for? The top searched job categories for Internship Publix Customer Service jobs are:
Internship Publix Customer Service jobs near you
Infographic showing various Internship Publix Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Care Agent, Full-Time, Marketing - Lakeland

Publix Super Markets, Inc.

Lakeland, FL

$14.50 - $19.25/hr

Other

Posted 4 days ago

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,655 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns about our technical systems and overall experiences. Associates in this position must be prepared handle a high volume of incoming calls, advising on a multitude of topics that they are contacted on in an effort to resolve the contact on a first touch basis or instill confidence in the customer that their praise, inquiry or concern will be escalated to the appropriate department for a resolution. This position serves as an extension of the premier in store experience that customers have come to expect from Publix Super Markets, Inc.
Primary Responsibilities:
  • Responsible for resolving customer praises, inquiries and concerns on first contact, whenever possible, and providing premier customer service to Publix's internal and external customers.
  • Responsible for resolving technical issues on first contact, whenever possible, while offering premier customer service to Publix customers, applicants and pharmacy patients.
  • Responsible for serving as an information resource to customers and team members.
  • Responsible for participating in improvements efforts.
  • Demonstrates strong organizational and time management skills, effectively prioritizing responsibilities, and managing multiple customer inquiries in a timely manner.
  • Thrives in a fast-paced, high-volume environment, maintaining professionalism, empathy, and a customer-focused approach while handling complex situations and resolving concerns.

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