ZipRecruiter

Log In

2

Entry Level Publix Customer Service Jobs (NOW HIRING)

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Insight Global

Service Desk Analyst

Orlando, FL · Remote

$19/hr

Hospitality experience (Disney, hotels, theme parks, restaurants, Chick-fil-A, Publix, customer ... The MyChart Service Desk Analyst will serve as the first point of contact for patients who need ...

next page

Showing results 1-20

All JobsPublix Customer Service JobsEntry Level Publix Customer Service Jobs

Entry Level Publix Customer Service information

See salary details

$11

$19

$29

How much do entry level publix customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level publix customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level customer service associates at Publix, and how can new hires overcome them?

Entry-level customer service associates at Publix often face challenges such as managing busy rush periods, learning the store layout quickly, and handling diverse customer needs. New hires can overcome these challenges by actively observing experienced team members, asking questions, and utilizing Publix's training resources. Staying organized and maintaining a positive attitude also helps in managing stress and delivering excellent service. Teamwork is highly encouraged, so don't hesitate to seek support from supervisors and coworkers.

How hard is it to get hired at Publix?

Getting hired for an entry-level Publix customer service position typically involves submitting an online application, passing a background check, and completing an interview. The hiring process is competitive but accessible, especially for candidates with good communication skills and a flexible schedule.

Does Publix pay $20 an hour?

Entry level Publix customer service positions typically start at or near the minimum wage, which varies by location but is generally below $20 an hour. Higher wages may be available for experienced or supervisory roles, but entry-level customer service jobs usually pay less than $20 per hour.

What is the difference between Entry Level Publix Customer Service vs Cashier?

AspectEntry Level Publix Customer ServiceCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentGrocery store, assisting customers, handling inquiriesCheckout area, scanning items, processing payments
Employer & Industry UsagePublix supermarkets, retail industryRetail stores, supermarkets, retail industry
Common Search & ComparisonCustomer service roles at PublixCashier positions at retail stores

Entry Level Publix Customer Service roles focus on assisting customers, resolving inquiries, and providing a positive shopping experience. Cashier positions primarily involve processing transactions at checkout counters. While both roles require basic education and customer interaction skills, customer service roles often encompass a broader range of responsibilities beyond checkout, such as stocking and assisting customers throughout the store.

What are the key skills and qualifications needed to thrive as an Entry Level Publix Customer Service associate, and why are they important?

To thrive as an Entry Level Publix Customer Service associate, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic computer skills are typically required. Exceptional communication, patience, and a positive attitude help you stand out in delivering excellent customer experiences. These skills are important because they ensure efficient transactions, satisfied customers, and smooth store operations.

What does customer service staff do at Publix?

Customer service staff at Publix assist customers by answering questions, processing transactions, and providing a positive shopping experience. They may also handle returns, stock shelves, and maintain store cleanliness, often using a cash register or point-of-sale system. Strong communication skills and a friendly attitude are important for this role.

What are entry level Publix customer service jobs?

Entry level Publix customer service jobs typically involve assisting customers with their shopping needs, answering questions, bagging groceries, and ensuring a positive shopping experience. Employees in these roles may also help with returns, manage checkout lines, and keep the store clean and organized. These positions are great for individuals new to the workforce or looking for part-time work, and they provide valuable experience in customer relations and teamwork.

Is Publix an entry level job?

Entry level customer service positions at Publix are designed for individuals with little to no prior work experience. These roles typically require basic communication skills and are suitable for new job seekers, often offering on-the-job training. No specialized certifications are usually necessary to start in these positions.
What cities are hiring for Entry Level Publix Customer Service jobs? Cities with the most Entry Level Publix Customer Service job openings:
What are the most commonly searched types of Publix Customer Service jobs? The most popular types of Publix Customer Service jobs are:
What states have the most Entry Level Publix Customer Service jobs? States with the most job openings for Entry Level Publix Customer Service jobs include:
Entry Level Publix Customer Service jobs near you

Customer Care Agent, Full-Time, Marketing - Lakeland

Publix Super Markets, Inc.

Lakeland, FL

$14.50 - $19.25/hr

Other

Posted 4 days ago

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,655 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns about our technical systems and overall experiences. Associates in this position must be prepared handle a high volume of incoming calls, advising on a multitude of topics that they are contacted on in an effort to resolve the contact on a first touch basis or instill confidence in the customer that their praise, inquiry or concern will be escalated to the appropriate department for a resolution. This position serves as an extension of the premier in store experience that customers have come to expect from Publix Super Markets, Inc.
Primary Responsibilities:
  • Responsible for resolving customer praises, inquiries and concerns on first contact, whenever possible, and providing premier customer service to Publix's internal and external customers.
  • Responsible for resolving technical issues on first contact, whenever possible, while offering premier customer service to Publix customers, applicants and pharmacy patients.
  • Responsible for serving as an information resource to customers and team members.
  • Responsible for participating in improvements efforts.
  • Demonstrates strong organizational and time management skills, effectively prioritizing responsibilities, and managing multiple customer inquiries in a timely manner.
  • Thrives in a fast-paced, high-volume environment, maintaining professionalism, empathy, and a customer-focused approach while handling complex situations and resolving concerns.

What Publix employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply