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Assistant Publix Customer Service Jobs (NOW HIRING)

Publix Pharmacy

Assistant Pharmacy Manager

Florence, SC · On-site

$13.50 - $17.25/hr

... services such as immunizations, MTM (medication therapy management), and much more! Publix is ... customer loyalty, offering pharmacist led clinical services to improve health and wellness and ...

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Assistant Publix Customer Service information

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How much do assistant publix customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for assistant publix customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Publix Customer Service vs Cashier?

AspectAssistant Publix Customer ServiceCashier
Primary RoleAssisting customers, resolving issues, providing product informationProcessing transactions, handling payments, scanning items
Required SkillsCustomer service, communication, problem-solvingAttention to detail, math skills, basic computer knowledge
Work EnvironmentCustomer service counters, store aislesCheckout lanes, cash registers
CertificationsNone typically requiredNone typically required

While both roles involve direct customer interaction within a grocery store, the Assistant Publix Customer Service position focuses on assisting customers with inquiries and resolving issues, whereas the Cashier primarily handles transactions at checkout lanes. Both roles require strong communication skills but differ in daily responsibilities and focus areas.

What cities are hiring for Assistant Publix Customer Service jobs?

Cities with the most Assistant Publix Customer Service job openings:

What are the most commonly searched types of Publix Customer Service jobs?

The most popular types of Publix Customer Service jobs are:

What states have the most Assistant Publix Customer Service jobs?

States with the most job openings for Assistant Publix Customer Service jobs include:

Assistant Publix Customer Service jobs near you

Customer Care Agent, Full-Time, Marketing - Lakeland

Publix Super Markets, Inc.

Lakeland, FL • On-site

$14.50 - $19.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,695 frontline employees who took The Breakroom Quiz

28th of 123 rated grocery stores

Job description

This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns about our technical systems and overall experiences. Associates in this position must be prepared handle a high volume of incoming calls, advising on a multitude of topics that they are contacted on in an effort to resolve the contact on a first touch basis or instill confidence in the customer that their praise, inquiry or concern will be escalated to the appropriate department for a resolution. This position serves as an extension of the premier in store experience that customers have come to expect from Publix Super Markets, Inc.
Primary Responsibilities:
  • Responsible for resolving customer praises, inquiries and concerns on first contact, whenever possible, and providing premier customer service to Publix's internal and external customers.
  • Responsible for resolving technical issues on first contact, whenever possible, while offering premier customer service to Publix customers, applicants and pharmacy patients.
  • Responsible for serving as an information resource to customers and team members.
  • Responsible for participating in improvements efforts.
  • Demonstrates strong organizational and time management skills, effectively prioritizing responsibilities, and managing multiple customer inquiries in a timely manner.
  • Thrives in a fast-paced, high-volume environment, maintaining professionalism, empathy, and a customer-focused approach while handling complex situations and resolving concerns.

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