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Afternoon Ecommerce Customer Service Jobs (NOW HIRING)

Something Inked

Customer Service Rep - eCommerce

Nashville, TN · On-site

$15.50 - $21/hr

Description Job Title: eCommerce Customer Service Representative Department: eCommerce Reports to: Director of eCommerce & Web Services Position Summary: The eCommerce Customer Service Representative ...

Miami HEAT

E-commerce Customer Service Associate

Doral, FL · On-site

$13.50 - $18.50/hr

E-Commerce Customer Service Representative The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative. The Service Representative's main priority is providing ...

Wasatch Rx LLC

eCommerce CSR

Sandy, UT · On-site

$18/hr

The eCommerce CSR performs assigned duties under the direction of the eCommerce Manager. This role supports Wasatch Rx's online business partnerships through purchasing, order management, customer ...

Magnus Home Products

Be Seen First

E-Commerce Customer Service Associate

Erlanger, KY · On-site

$20 - $24/hr

Customer Service Associate Job Overview We are seeking a friendly and detail-oriented Customer Service Associate to join our e-commerce team. This role involves providing exceptional customer service ...

Baccarat, Inc.

E-Commerce & CRM Specialist

Manhattan, NY · On-site

$34 - $38.50/hr

The E-Commerce & CRM Specialist supports the execution and optimization of Baccarat's digital commerce and customer engagement activities in North America. This role is responsible for day-to-day ...

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Afternoon Ecommerce Customer Service information

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How much do afternoon ecommerce customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for afternoon ecommerce customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Afternoon Ecommerce Customer Service vs Evening Ecommerce Customer Service?

AspectAfternoon Ecommerce Customer ServiceEvening Ecommerce Customer Service
Work HoursTypically 12 PM - 6 PM or 1 PM - 7 PMUsually 4 PM - 10 PM or 5 PM - 11 PM
Work EnvironmentCustomer support centers, remote or office-basedCustomer support centers, remote or office-based
Required SkillsCommunication, problem-solving, product knowledgeCommunication, problem-solving, product knowledge
Industry UsageCommon in ecommerce companies with extended hoursCommon in ecommerce companies with late shifts

The main difference between Afternoon Ecommerce Customer Service and Evening Ecommerce Customer Service lies in their work hours. Afternoon shifts typically run during midday to early evening, while evening shifts cover later hours. Both roles require similar skills and are often found in the same work environments within ecommerce companies. The choice depends on personal schedule preferences and employer needs.

More about Afternoon Ecommerce Customer Service jobs

What cities are hiring for Afternoon Ecommerce Customer Service jobs?

Cities with the most Afternoon Ecommerce Customer Service job openings:

What are the most commonly searched types of Ecommerce Customer Service jobs?

The most popular types of Ecommerce Customer Service jobs are:

What job categories do people searching Afternoon Ecommerce Customer Service jobs look for?

The top searched job categories for Afternoon Ecommerce Customer Service jobs are:

Afternoon Ecommerce Customer Service jobs near you
Infographic showing various Afternoon Ecommerce Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep - eCommerce

Nashville, TN • On-site

Something Inked
Marketing • 51 - 200 employees
Learn more about Something Inkedexternal

$15.50 - $21/hr

Full-time

Posted 13 days ago

Job description

Description

Job Title: eCommerce Customer Service Representative

Department: eCommerce

Reports to: Director of eCommerce & Web Services


Position Summary:

The eCommerce Customer Service Representative will assist the Director of eCommerce & Web Services with day-to-day activities mainly associated with communicating directly with online customers via email regarding their online order and/or the web stores and their associated products in a kind, professional, and timely manner. 


Essential Duties and Responsibilities:


  •  Replying to customer message inquiries for our clients' online stores
  •  Online order management specifically in regards to refunds, exchanges, and order edits
  •  Group emailing order updates
  •  Staying aware of new product launches and inventory statuses 
  •  Representing the company and our clients' companies in a kind, professional, and timely manner
  •  Work with internal teams to accomplish customer service goals via eCommerce
  •  Work with clients to manage brand reputations 
  •  Following company guidelines to help streamline ecommerce customer service processes from start to finish














Requirements

Requirements:

  • Typing, spelling, grammar, and a positive attitude! 
  • Working knowledge of Google Suite, specifically Gmail, Google Sheets and/or Excel
  • Can work in a fast-paced environment 
  • Detail oriented
  • Self motivated and can work independently and with a team


Preferred but not required:


  •  Experience using Zendesk or similar customer service software
  •  Experience using Shopify or similar ecommerce software
  •  Experience using Shipstation or a similar shipping/fulfillment software


Apply