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Driver Relations Manager Jobs (NOW HIRING)

City of O'Fallon

Employee Relations Manager

O Fallon, MO · On-site

$68K - $90K/yr

About the Role The Employee Relations Manager leads impartial investigations into allegations of ... Valid Missouri driver's license or ability to obtain one. Why Join Us? This is an impactful role ...

City of O'Fallon

Employee Relations Manager

O Fallon, MO · On-site

$68K - $90K/yr

About the Role The Employee Relations Manager leads impartial investigations into allegations of ... Valid Missouri driver's license or ability to obtain one.Why Join Us? This is an impactful role ...

City of O'Fallon

Employee Relations Manager

O Fallon, MO

$68K - $103K/yr

About the Role The Employee Relations Manager leads impartial investigations into allegations of ... Valid Missouri driver's license or ability to obtain one. Why Join Us? This is an impactful role ...

Invesco

Investor Relations Manager

Atlanta, GA · On-site

Maintenance of internal models of analyst estimates across P&L, balance sheet, earnings drivers ... Manage the investor relations inbox, respond to retail investor inquiries * Perform other duties ...

Invesco

Investor Relations Manager

Atlanta, GA · Hybrid

Maintenance of internal models of analyst estimates across P&L, balance sheet, earnings drivers ... Manage the investor relations inbox, respond to retail investor inquiries * Perform other duties ...

Lithia & Driveway

Customer Relations Manager

Verona, NJ · On-site

$48K - $100K/yr

As a Customer Relations Manager you will interact and consult with customers to learn about their ... Acceptable driving record and a valid driver's license in your state of residence Est. Annual ...

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Driver Relations Manager information

See salary details

$33K

$117.4K

$231.5K

How much do driver relations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for driver relations manager in the United States is $117,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $153,000.00 per year, depending on experience, location, and employer.

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.
More about Driver Relations Manager jobs
What cities are hiring for Driver Relations Manager jobs? Cities with the most Driver Relations Manager job openings:
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Driver Relations Manager jobs near you
Infographic showing various Driver Relations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,419 per year, or $56.5 per hour.

Employee Relations Manager

City of O'Fallon

O Fallon, MO • On-site

$68K - $90K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Are you passionate about building a fair, respectful, and legally compliant workplace? The City is seeking an experienced and highly skilled Employee Relations Manager to join our Human Resources team. This role plays a critical part in maintaining a positive organizational culture by ensuring employee concerns are handled with professionalism, neutrality, and integrity.
About the Role The Employee Relations Manager leads impartial investigations into allegations of discrimination, harassment, retaliation, and policy violations, helping uphold the City's commitment to fairness and equal employment practices. This position also plays a key role in reviewing performance concerns, supporting the disciplinary process, and making policy-aligned recommendations that promote consistency across departments.
You'll work closely with HR leadership to determine appropriate handling of complaints, conduct interviews, evaluate evidence, prepare investigation reports, and advise on next steps. This role requires keen attention to detail, strong analytical thinking, and the ability to navigate sensitive situations with discretion.
Key Responsibilities
  • Conduct prompt, thorough, and unbiased investigations into workplace concerns.
  • Partner with HR leadership to determine complaint routing and resolution.
  • Interview employees and witnesses, gather evidence, and prepare well-documented summary reports.
  • Assess conduct in accordance with federal and state laws, including Title VII, ADA, and FMLA, ensuring full legal compliance.
  • Support consistent employee discipline practices by reviewing documentation and recommending fair, policy-aligned actions.
  • Monitor and recommend updates to City policies and the Police Department Policy Manual.
  • Analyze trends from surveys, focus groups, and exit interviews to help strengthen workplace culture.
  • Maintain accurate records and uphold high standards of confidentiality and neutrality. Assist with terminations, exit interviews, and special HR projects.

Qualifications
  • Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Public Administration, or a related field.
  • Three to five years of progressively responsible experience in employee relations, including investigations and compliance matters.
  • Two to three additional years of HR experience.
  • Ability to obtain working knowledge of the Missouri Law Enforcement Officers' Bill of Rights.
  • Strong judgment, organization, communication skills, and attention to detail.
  • Ability to maintain confidentiality and manage sensitive matters professionally.
  • Valid Missouri driver's license or ability to obtain one.

Why Join Us? This is an impactful role where your expertise directly contributes to the City's ability to maintain fairness, reduce risk, prevent litigation, and strengthen trust throughout the workforce. You'll be part of a supportive HR team committed to professionalism, collaboration, and continuous improvement.
The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.
To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms.
The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement. This position offers salaried pay range of $68,952.00 to $103,438.40, with an anticipated starting rate of $68,952.00 to $90,001.60 DOE/Q.
The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.

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