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Documentation Analyst Jobs (NOW HIRING)

The AF Group

Document Analyst

Lansing, MI

SUMMARY: Primarily responsible for supporting the management of the all files by analyzing ... Assists with the creation of procedural documentation and workflows. This description identifies ...

The AF Group

Document Analyst

Lansing, MI · On-site

SUMMARY: Primarily responsible for supporting the management of the all files by analyzing ... Assists with the creation of procedural documentation and workflows. This description identifies ...

Walker Elliott

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Document Processing Analyst -- 13846

Bedford, TX · On-site

$35K - $37K/yr

Document Processing Analyst About the Role Join a modern systems team processing data / files in a structured, well-documented environment. Work alongside one other analyst with a hybrid schedule ...

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How much do documentation analyst jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for documentation analyst in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $58.41 per hour, depending on experience, location, and employer.

What does a documentation analyst do?

A documentation analyst is responsible for creating, reviewing, and maintaining technical documents, manuals, and reports to ensure accuracy and clarity. They often use tools like Microsoft Word or specialized documentation software and may collaborate with technical teams to gather information. Attention to detail and strong writing skills are essential for this role.

What are some typical daily responsibilities for a Documentation Analyst?

Documentation Analysts are responsible for creating, reviewing, organizing, and maintaining important company documents and records on a daily basis. They ensure all documentation meets regulatory and company standards, track revisions, and often collaborate with various departments to gather and update information. Analysts may also train staff on document management protocols and troubleshoot issues related to document storage and retrieval. This blend of independent and collaborative work offers valuable exposure to different departments and processes within the organization.

How much do CDI specialists make in the US?

Certified Documentation Improvement (CDI) specialists in the US typically earn between $50,000 and $75,000 annually, depending on experience, certification level, and geographic location. They often work in healthcare settings, utilizing coding and clinical documentation skills to improve medical record accuracy and reimbursement.

What are the key skills and qualifications needed to thrive in the Documentation Analyst position, and why are they important?

A Documentation Analyst should have strong analytical skills, attention to detail, and a background in documentation or information management, often supported by a degree in business, communications, or a related field. Familiarity with document management systems (DMS), content management software, and experience with tools like Microsoft Office or Adobe Acrobat are commonly required, and certifications in records management can be an asset. Excellent written communication, organization, and collaboration skills help candidates excel in this role. These skills ensure accurate, compliant, and accessible documentation, supporting organizational efficiency and information integrity.

How can someone become a document analyst?

To become a documentation analyst, candidates typically need a bachelor's degree in fields like business, information management, or related areas. Developing skills in data analysis, technical writing, and familiarity with document management tools such as Microsoft Office or specialized software is important. Gaining experience through internships or entry-level positions can also help build relevant expertise.

Is a document controller an entry level job?

A document controller role is often considered entry level, especially in industries like construction and engineering, where it involves managing and organizing project documentation. However, some positions may require prior experience with document management systems or relevant certifications, depending on the complexity of the projects and company requirements.

What is a Documentation Analyst job?

A Documentation Analyst is responsible for creating, reviewing, managing, and maintaining documents to ensure accuracy, compliance, and accessibility. They work with various teams to standardize documentation, follow regulatory guidelines, and improve document control processes. Their role often involves organizing records, formatting technical content, and ensuring document security.

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Documentation Analyst jobs near you
Document Analyst

Document Analyst

The AF Group

Lansing, MI

Full-time

Re-posted yesterday

Job description

SUMMARY: 

Primarily responsible for supporting the management of the all files by analyzing, indexing, e-indexing, and assigning a sub document type to all documents received by Departments within the Enterprise. Also responsible for identifying key information on documents and inputting information into the keywords of the document and in the appropriate data fields in the claim system. 

PRIMARY RESPONSIBILITIES: 

  • Analyzes incoming documents and assigns the appropriate document sub type to them
  • Reviews each document and adds pertinent information to the document keywords and to appropriate data fields in the claim system
  • Opens, sorts, prepares, bundles, scans, and validates/verifies physical and electronic mail for all departments daily.
  • Determine appropriate criteria to accurately index an electronic image to initiate workflow to the proper department.
  • Performs computer inquires through multiple systems for other departments and verifies member coverage. 
  • Processes incoming faxes and identifies, sorts, bundles, scans, and validates/verifies fax messages whether physical or electronic.
  • Maintains scanning equipment in appropriate working order according to documented guidelines.
  • Maintains records according to the corporate retention guidelines.
  • Maintains a basic understanding of other department processes and systems to enable accurate interpretation of documents.
  • Performs data entry updates to tracking log for all returned Claims issued checks.
  • Re-indexes and appropriately routes documents that have been assigned an improper document type or have been attached to an incorrect claim
  • Sets priority activities to claim handlers as appropriate upon receipt and review of documents
  • Performs other duties and special projects as requested.
  • Assists with the creation of procedural documentation and workflows.

This description identifies the responsibilities typically associated with the performance of the job. The percentage of time in any responsibility may vary between positions.  Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

  1. EDUCATION REQUIRED: 

High school diploma or G.E.D required with additional training or college-level course work in business or insurance.   Combinations of education and experience may be considered in lieu of additional training or coursework. 

  1. EXPERIENCE REQUIRED: 

    Minimum two years general office experience that includes previous relevant experience reviewing and providing specific document types to scanned images. 

  1. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: 
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Basic knowledge of computers and spreadsheet software.
  • Basic knowledge of word processing software.
  • Ability to proofread correspondence for accuracy of spelling, grammar, punctuation, and format.
  • Ability to work effectively with various business units.
  • Ability to be an independent thinker to solve issues.
  • Ability to manage multiple priorities and meet established deadlines.
  • Excellent organizational skills and ability to prioritize work.
  • Ability to verify data for accuracy.
  • Knowledge of medical terminology.
  • Knowledge of legal terminology.
  • Ability to train and coach others to perform the core responsibilities.
  • Ability to assist with the creation of procedural documentation and workflows.

  • Knowledge of multi-functional telephone system.

  • Ability to multi-task i.e. interacts on telephone while entering data

  1. ADDITIONAL EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE AND/OR ABILITIES PREFERRED: 
  • Previous experience in the workers' compensation field.
  • Previous experience with medical records, medical terminology and administrative support.
  • Experience working with scanned images/document management system.
  • Experience with state/legal documents. 
  • Insurance Institute of America (IIA) Certification Experience in Workers' Compensation Claims Processing.

WORKING CONDITIONS:

Work is performed in an office setting with no unusual hazards. 

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