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Dispatch Operations Manager Jobs (NOW HIRING)

Laundrylux

Service Operations Manager

Inwood, NY

This position is responsible for service strategy, technician performance, dispatch operations ... Lead and manage both internal technicians and third-party service providers. This includes ...

FOUR SEASONS MASTER

Dispatch Manager

Bridgeview, IL · On-site

$65K - $85K/yr

Dispatch Manager Four Seasons Heating, Air Conditioning, Plumbing, Sewer & Electric Bridgeview, IL ... This is a highly visible, high-demand leadership role at the center of our daily operations -- you ...

Quinn Company

Regional Dispatch Supervisor

Santa Maria, CA · On-site

$70K - $81K/yr

Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment across Quinn business units. * Coordinate Equipment Movement: Use transportation and rental software ...

Ryder

Dispatch Operations Coordinator II

Aurora, IL · On-site

$19 - $2.0K/hr

We are immediately hiring a Dispatch Coordinator, in Aurora, IL, to support our Final Mile Delivery ... Capable of multi-tasking, highly organized, with excellent time management skills * Detailed ...

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Dispatch Operations Manager information

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$30K

$62.9K

$103.5K

How much do dispatch operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispatch operations manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
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Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Manager - Orlando, FL

Smyrna Ready Mix, LLC

Orlando, FL • On-site

Full-time

Posted 9 days ago

Job description

About the Opportunity
Are you a results-driven leader who thrives in a fast-paced environment where every decision impacts customer satisfaction, operational efficiency, and team success?
At SRM Concrete, our Dispatch Managers are the driving force behind daily operations-leading Central Dispatch teams, coordinating with plant operations, supporting drivers, and ensuring every customer receives exceptional service. This leadership role is responsible for developing high-performing teams, optimizing dispatch operations, and maintaining the service standards that have made SRM Concrete an industry leader.
If you're passionate about developing people, solving complex logistical challenges, and delivering operational excellence, SRM Concrete wants you on our team.
Your Mission & Key Responsibilities
  • Lead, coach, and develop the Central Dispatch team.
  • Manage daily dispatch operations across multiple plants.
  • Coordinate with Plant Managers, Drivers, Sales, and Operations to ensure on-time deliveries.
  • Monitor schedules, fleet utilization, and customer service performance.
  • Resolve customer concerns and operational issues quickly and professionally.
  • Track key performance metrics and implement process improvements.
  • Maintain compliance with company policies, DOT regulations, and safety standards.
  • Support staffing, training, scheduling, and continuous improvement initiatives.

What Sets You Apart
  • Leadership experience in dispatch, logistics, transportation, construction materials, or related operations.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with dispatch software and Microsoft Office.
  • Analytical mindset with a focus on operational efficiency and team development.
  • Ready-mix concrete or fleet management experience is preferred but not required.
  • Must successfully complete SRM's pre-employment screenings.

About SRM
Founded in 1999, SRM Concrete (Smyrna Ready Mix) has grown from one plant in Tennessee to more than 600 locations nationwide. As a family-owned company, we're committed to delivering quality products, exceptional customer service, and opportunities for our team members to build rewarding careers.
Join SRM Concrete and help lead the team that keeps our operations moving and our customers building. Apply today!

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