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Dispatch Operations Manager Jobs (NOW HIRING)

UNACEM North America

Dispatch Operator

Paulden, AZ · On-site

Purpose Safely and efficiently execute cement dispatch operations by loading customer trucks, maintaining dispatch equipment, supporting cement inventory management, and ensuring dependable customer ...

New

80s Express Inc

Dispatch Manager

Chicago, IL · On-site

Manage daily truck dispatch operations and driver coordination * Handle freight rate quotes and negotiate with brokers/customers * Plan and optimize routes to ensure efficient deliveries * Monitor ...

World Oil

Dispatch Operations Specialist

South Gate, CA · On-site

Performs a variety of administrative tasks, including filing, data entry, and correspondence with management. * Communicates with customers, responds to customer inquiries, and provides information ...

R+L Carriers

Operations Manager

Elgin, IL · On-site

Ensure the timely dispatching of LTL Loads * Other duties as assigned by the Service Center Manager ... Operations management experience in the LTL industry is STRONGLY preferred Click here Click here

R+L Carriers

Operations Manager

Elgin, IL · On-site

Ensure the timely dispatching of LTL Loads * Other duties as assigned by the Service Center Manager ... Operations management experience in the LTL industry is STRONGLY preferred Click here Click here

Quinn Company

Regional Dispatch Supervisor

Santa Maria, CA · On-site

$70K - $81K/yr

Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment across Quinn business units. * Coordinate Equipment Movement: Use transportation and rental software ...

World Oil

Dispatch Operations Specialist

South Gate, CA · On-site

Collaborates with management to help modify routes to accommodate the needs of customers. * Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute ...

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Dispatch Operations Manager information

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$30K

$62.9K

$103.5K

How much do dispatch operations manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for dispatch operations manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
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Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Operator

UNACEM North America

Paulden, AZ • On-site

Full-time

Posted 2 days ago

New

Job description

Role Summary

Supports cement dispatch operations by safely loading bulk cement trucks, operating cement transfer systems, maintaining dispatch equipment, and ensuring reliable product flow to customers. Responsible for supporting efficient dispatch activities, maintaining housekeeping standards, communicating equipment issues, and complying with all safety, environmental, operational, and regulatory requirements.

Purpose

Safely and efficiently execute cement dispatch operations by loading customer trucks, maintaining dispatch equipment, supporting cement inventory management, and ensuring dependable customer service while promoting operational reliability, product quality, and regulatory compliance.

Key Responsibilities

  • Operate bulk cement loading equipment to safely and accurately load customer trucks in accordance with company procedures, DOT requirements, and applicable regulations.
  • Operate cement transfer pumps and related equipment to replenish storage silos, maintain cement inventory levels, and support uninterrupted plant operations.
  • Monitor dispatch operations to ensure product quality, loading accuracy, and efficient product movement.
  • Perform routine inspections, cleaning, and preventative maintenance of dispatch equipment, loading systems, piping, and distribution points to maintain reliable operation.
  • Identify operational issues affecting dispatch equipment and perform basic troubleshooting to restore equipment functionality whenever possible.
  • Communicate equipment failures and maintenance requirements to Maintenance and Operations personnel to support timely repairs and minimize downtime.
  • Maintain dispatch records and complete operational documentation as required.
  • Maintain housekeeping throughout dispatch areas to eliminate hazards and comply with MSHA, environmental, and company safety standards.
  • Comply with all company safety policies, environmental regulations, quality standards, and operating procedures.
  • Support continuous improvement initiatives focused on safety, efficiency, equipment reliability, and customer service.
  • Work rotating schedules, including nights, weekends, holidays, and overtime as required to support plant operations.
  • Support additional operational responsibilities as assigned.

Knowledge

  • Knowledge of bulk material handling, dispatch operations, and industrial equipment preferred.
  • Understanding of safe operating practices within a manufacturing, mining, cement, or industrial environment.
  • Basic knowledge of preventative maintenance practices and equipment inspections.
  • Knowledge of DOT loading requirements, MSHA regulations, and environmental compliance requirements preferred.
  • Ability to identify equipment abnormalities and communicate maintenance needs effectively.
  • Basic computer skills to support dispatch systems and operational documentation.

Problem Solving

  • Identifies equipment issues affecting dispatch operations and performs appropriate troubleshooting within assigned responsibilities.
  • Recognizes operational or maintenance concerns and escalates issues requiring additional technical support.
  • Maintains efficient product flow while adapting to changing production and customer loading requirements.
  • Balances safety, operational efficiency, and customer service priorities during daily dispatch activities.

Interaction & Influence

  • Works closely with Production, Maintenance, Quality, and Shipping personnel to maintain reliable dispatch operations.
  • Communicates equipment issues, operational concerns, and loading requirements to support safe and efficient plant performance.
  • Provides professional customer interaction during truck loading activities.
  • Supports a culture of teamwork, accountability, and safe operations.

Impact

Direct: Ensures safe, efficient, and reliable dispatch operations that support customer satisfaction, product quality, and operational continuity.

Indirect: Contributes to plant productivity, equipment reliability, environmental compliance, and the overall operational performance of UNACEM North America.

Experience & Education

  • High school diploma or GED required.
  • Previous experience in cement manufacturing, mining, industrial manufacturing, dispatch operations, bulk material handling, or related industrial environments preferred.
  • Weighmaster certification or previous weighmaster experience preferred.
  • Experience operating industrial equipment or bulk loading systems preferred.
  • Ability to lift up to 50 pounds.

Success Profile

  • Commitment to safety and operational excellence.
  • Strong attention to detail and accuracy.
  • Mechanical aptitude and equipment awareness.
  • Reliable and dependable work ethic.
  • Ability to work effectively in a team environment.
  • Strong communication and problem-solving skills.
  • Adaptability to changing operational priorities and rotating work schedules.
  • Alignment with UNA culture and organizational values.

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