Dispatch Operations Manager Jobs (NOW HIRING)

Dispatch Supervisor

5025 Van Buren St. Anchorage, AK 99517

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.

What Sets Us Apart:

Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role:

Work Model: ONSITE

Work Schedule: Monday – Friday

Travel Requirements: No

Supervisory Responsibilities: Yes

Summary / Primary Role:

The Dispatch Supervisor is responsible for leading daily dispatch operations, overseeing driver and fleet activities, and ensuring the safe, efficient, and timely movement of shipments. This role provides operational leadership, supports regulatory compliance, and drives continuous improvement across dispatch functions. The ideal candidate is a strong leader with transportation and logistics experience who can effectively manage teams, maintain compliance with DOT regulations, and deliver excellent customer service.

What You’ll Do:

We are seeking an experienced transportation and logistics leader who can oversee dispatch operations, support driver performance, and maintain operational efficiency in a fast-paced environment. This individual will play a key role in supervising dispatch staff, ensuring regulatory compliance, and improving overall transportation performance.

• Dispatch Operations & Fleet Coordination
o Oversee daily dispatch activities including scheduling, routing, load coverage, and freight movement.
o Ensure operational efficiency while maintaining compliance with company policies and DOT regulations.

• Team Leadership & Driver Management
o Lead, coach, and develop dispatch staff and drivers to support high performance and accountability.
o Monitor driver compliance, Hours of Service (HOS), safety metrics, and service performance.

• Compliance, Reporting & Process Improvement
o Maintain compliance with FMCSA and DOT regulations, including driver qualification files and audit-ready documentation.
o Analyze operational performance, identify process improvements, and support cost-effective transportation operations.

What You Bring:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred
• Minimum of 5 years of experience in dispatch, transportation, logistics, or operations management required
• Previous leadership or supervisory experience managing dispatch teams and driver operations
• Strong knowledge of DOT regulations, FMCSA compliance, HOS requirements, and transportation safety standards
• Experience using transportation management systems (TMS); Truckmate experience preferred
• Strong communication, leadership, analytical, organizational, and problem-solving skills
• Ability to manage competing priorities and make decisions in a fast-paced operational environment
• Experience within freight forwarding, transportation, logistics, or warehouse operations industries preferred

Compensation & Schedule Details:

Base Pay Range: $75,000/year -$80,000/year

Bonus Eligible: No

Commission Eligible: No

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Benefits:

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law. 

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Visit us at: www.OdysseyLogistics.com/careers