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Dispatch Operations Manager Jobs in Texas (NOW HIRING)

Transdev

Dispatch Operations Specialist

Houston, TX · On-site

$19.50 - $24.25/hr

Dispatch Operations Specialist Transdev in Houston, TX is hiring a Dispatch Operations Specialist ... Manage daily service by reviewing route performance and proactively responding to situations that ...

Transdev

Dispatch Operations Specialist

Houston, TX

$19.50 - $24.25/hr

Dispatch Operations Specialist Transdev in Houston, TX is hiring a Dispatch Operations Specialist ... Manage daily service by reviewing route performance and proactively responding to situations that ...

AmSpec Group

Operations Coordinator

Pasadena, TX · On-site

Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...

AmSpec Group

Operations Coordinator

Beaumont, TX · On-site

Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...

Amspec LLC.

Operations Coordinator

Beaumont, TX · On-site

Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...

Amspec LLC.

Operations Coordinator

Pasadena, TX · On-site

Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...

Smyrna Ready Mix, LLC

Operations Manager

Houston, TX · On-site

As an Operations Manager, you'll do more than manage plants--you'll shape the future of our ... Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time ...

Smyrna Ready Mix, LLC

Operations Manager

Houston, TX · On-site

As an Operations Manager, you'll do more than manage plants-you'll shape the future of our business ... Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time ...

Smyrna Ready Mix, LLC

Operations Manager

Houston, TX

As an Operations Manager, you'll do more than manage plants-you'll shape the future of our business ... Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time ...

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All JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Texas

Dispatch Operations Manager information

See Texas salary details

$27.9K

$58.6K

$96.4K

How much do dispatch operations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for dispatch operations manager in Texas is $58,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Texas? For Dispatch Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Texas look for? The top searched job categories for Dispatch Operations Manager jobs in Texas are:
What cities in Texas are hiring for Dispatch Operations Manager jobs? Cities in Texas with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Texas as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,590 per year, or $28.2 per hour.

NEMT Dispatch & Operations Manager

Level 4 Transit

Dallas, TX • On-site

$65K - $80K/yr

Full-time

PTO

Posted 19 days ago

Job description


Job Summary
We are seeking a highly organized, decisive, and proactive Dispatch & Operations Manager to oversee our Non-Emergency Medical Transportation (NEMT) operations in the Dallas-Fort Worth area. In this role, you will be the operational backbone of a 20(+)-vehicle fleet across 3 key operational partners and multiple clients including the Veteran's Administration. You will integrate scheduling, real-time dispatch, and fleet management into a seamless daily operation.
This is a hands-on leadership role. You will manage a hybrid, global team consisting of local drivers, an account and fleet maintenance manager, and a dedicated team of overseas remote dispatchers. The ideal candidate thrives in a fast-paced environment, excels at stakeholder communication, and can optimize routes for maximum efficiency and compliance.
The role will be hybrid with required working in-office, home, and field.
Key Responsibilities
  • Talent Acquisition & Training: Own the end-to-endrecruitment process for new staff, including sourcing, vetting, andinterviewing local drivers and remote dispatchers. Design and executecomprehensive onboarding programs focused on NEMT safety, customerservice, and software compliance.
  • Team Leadership & Management: Directly manage and train ateam of 25+ local drivers and an overseas team of remote dispatchers.Oversee a junior fleet coordinator responsible for daily vehiclemaintenance, inspections, and vendor relations.
  • Dispatch & Scheduling Optimization: Supervise daily scheduling,routing, and live dispatch tracking using NEMT software. Ensure maximumvehicle utilization, multi-load efficiency, and minimal deadhead miles.
  • Data & Report Management: Develop, monitor, andanalyze key operational reports (e.g., on-time performance, driverutilization, fuel efficiency, and deadhead mileage). Use these insights topresent regular performance reviews to the 3 partners and drive continuousimprovement.
  • Partner & Client Relations: Serve as the primary pointof contact for our 3 operational partners and multiple key clients. Ensurestrict adherence to individual Service Level Agreements (SLAs), compliancestandards, and reporting requirements.
  • Fleet Oversight: Partner with the account and fleet resource to trackvehicle health, schedule preventative maintenance, manage emergencybreakdowns, and ensure total compliance with state and medical transitregulations.
  • Operational Availability: Maintain core operational accessibility forapproximately 10 hours per day during peak transit windows. Serve as thepoint of escalation for 24/7 emergency calls (e.g., severe accidents,critical vehicle breakdowns).

Requirements
Qualifications & Skills
  • Experience: 3-5+ years of experience in logistics, dispatch, orfleet management. Experience in Non-Emergency Medical Transportation(NEMT) or healthcare logistics is highly preferred.
  • Leadership: Proven track record of managing people, specificallyexperience managing remote/overseas teams and hourly driver workforces.
  • Tech-Savvy: Proficiency with NEMT scheduling software (e.g.,MediRoutes, Bambi, TripMaster) and GPS tracking/telematics systems.
  • Problem Solving: Ability to make critical, split-second decisionsregarding routing changes, driver call-outs, and vehicle emergencies.
  • Communication: Exceptional verbal and written communication skills toeffectively manage relationships between overseas staff, local drivers,and corporate partners.
  • Flexibility: Willingness to be on-call for emergency escalationsoutside of standard daily windows.

Benefits
Benefits & Perks
  • Competitivebase salary with performance-based bonuses tied to fleet efficiency,partner satisfaction, and other KPIs.
  • Healthinsurance.
  • PaidTime Off (PTO)
  • Significantcareer growth potential as the fleet scales.

Apply