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Dispatch Operations Manager Jobs in Texas (NOW HIRING)

Operations Manager

Austin, TX · On-site

$95K - $110K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure ...

Identify and resolve challenges or issues that arise during dispatch operations. * Suggest and ... managing multiple priorities. * - Strong attention to detail and focus on delivering quality ...

Identify and resolve challenges or issues that arise during dispatch operations. * Suggest and ... managing multiple priorities. * - Strong attention to detail and focus on delivering quality ...

HVAC Operations ManagerOverview We are seeking an experienced HVAC Operations Manager to lead our ... Collaborate with dispatch and field teams to maximize scheduling efficiency and production.

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors ...

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Dispatch Operations Manager information

See Texas salary details

$27.9K

$58.6K

$96.4K

How much do dispatch operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for dispatch operations manager in Texas is $58,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Texas? For Dispatch Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Texas look for? The top searched job categories for Dispatch Operations Manager jobs in Texas are:
What cities in Texas are hiring for Dispatch Operations Manager jobs? Cities in Texas with the most Dispatch Operations Manager job openings:
Operations Manager

Operations Manager

MTM Transit

Austin, TX • On-site

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


MTM Transit rating

6.3

Company rating: 6.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

60th of 76 rated public transport


Job description

Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
What Will Your Job Look Like:
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.
Location: 817 West Howard Ln Austin, TX 78753
What you'll do:
  • Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
  • Training, retraining and updates to policies, procedures and safety guidelines
  • Perform and meet client contract requirement along with ADA, DOT, and FTA guidelines
  • Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
  • Perform additional duties as assigned or required
  • Monitor performance of direct reports and provide coaching and guidance

What you'll need:
Experience, Education & Certifications:
  • Bachelor's Degree (or equivalent combination of education and experience) in a related field
  • 4+ years of recent [within the last 8 years] Transit management experience within a large location
  • Previous experience working with senior citizens or persons with disabilities
  • Experience supervising hourly personnel in a passenger transportation environment
  • Experience training in a classroom and behind the wheel setting
  • Must possess a valid driver's license

Skills:
  • Strong problem solving skills
  • Ability to understand and administer discipline
  • Knowledge of basic safety and training procedures
  • Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
  • Capabilities as it relates to data analytics preferred
  • Thorough knowledge of ADA, DOT, FTA regulations preferred
  • Ability to maintain high level of confidentiality
  • Regular attendance is required

Even better if you have...
  • Previous management experience in the Para-Transit or livery industries preferred

What's in it for you:
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Min Salary: $95,000
Max Salary: $110,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009