Dispatch Operations Manager Jobs in Delaware (NOW HIRING)

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operations Driver in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatcher with Allied Universal at a financial institution location, you will coordinate communications, monitor alarms and access control activity, document incidents, and support timely response to security-related needs. This driving post offers the opportunity to provide outstanding customer service while helping to deter incidents through clear communication and teamwork. Join a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, and vendors at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor alarm systems, cameras, access control activity, and communication channels; receive, prioritize, and dispatch calls for service to appropriate personnel.
• Document incidents, requests, and dispatch activity accurately in required logs and reporting systems, escalating critical information according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with onsite personnel, management, and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter, as assigned, and report observed security-related concerns or unusual activity.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.