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Dispatch Manager Jobs in Delaware (NOW HIRING)

Copart, Inc.

Dispatcher

Seaford, DE · On-site

$21.05 - $23.71/hr

Manage vendor relationships. * Performs other duties as assigned. Required Skills & Experience: * Two years dispatch experience. * One year customer service skills experience. * High School Diploma ...

DHSS-Division of Public Health

Be Seen First

Telephone Dispatcher

New Castle, DE · On-site

$16.99/hr

Answer and dispatch calls for service to animal welfare officers * Enter call information into our ... We handle dog control, investigate animal cruelty, manage rabies control, and work to ensure the ...

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Dispatch Manager information

See Delaware salary details

$30K

$62.9K

$103.6K

How much do dispatch manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for dispatch manager in Delaware is $62,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,600.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Delaware?

The most popular types of Dispatch jobs in Delaware are:

What are popular job titles related to Dispatch Manager jobs in Delaware?

For Dispatch Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Delaware look for?

The top searched job categories for Dispatch Manager jobs in Delaware are:

What cities in Delaware are hiring for Dispatch Manager jobs?

Cities in Delaware with the most Dispatch Manager job openings:

What are popular job titles related to Dispatch Manager jobs in DE?

For Dispatch Manager jobs in DE, the most frequently searched job titles are:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Delaware as of September 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $62,942 per year, or $30.3 per hour.

Operations Coordinator for Dispatch & Scheduling

Bear, DE • On-site

SERVPRO of Bear/New Castle/Upper Darby
See more jobs at SERVPRO of Bear/New Castle/Upper Darbyexternal

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary

Be the Hub of Our Operation. Help Make a Difference Every Day.
SERVPRO of Bear, New Castle, and Upper Darby is seeking an organized, dependable, and customer-focused Dispatch & Scheduling Coordinator to become the operational hub of our restoration team.
When homes and businesses experience fire, water, mold, or storm damage, every minute matters. Behind every successful response is an organized professional who keeps our crews moving efficiently, communicates with customers, and ensures the right people are in the right place at the right time.
If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping people and projects organized, we'd love to meet you.
Position SummaryThe Dispatch & Scheduling Coordinator is responsible for coordinating emergency and scheduled restoration services, maintaining technician schedules, supporting project managers, and ensuring exceptional communication with customers and team members throughout the restoration process.
This position plays a critical role in the success of our daily operations and directly impacts customer satisfaction, production efficiency, and team performance.
Primary ResponsibilitiesResponsibilities include:
  • Coordinate and dispatch restoration technicians and production crews for emergency and scheduled services.
  • Build and maintain efficient daily schedules while maximizing technician productivity.
  • Continuously adjust schedules as emergency calls and priorities change throughout the day.
  • Coordinate scheduling with Project Managers and department leaders.
  • Communicate appointment times, delays, and scheduling updates with customers professionally and promptly.
  • Answer incoming customer calls and gather accurate job information.
  • Monitor emergency calls and assist with occasional after-hours dispatch support.
  • Maintain accurate scheduling information within WorkCenter 2.0 and other company software.
  • Verify work orders and job information before dispatching crews.
  • Coordinate equipment availability and logistical needs with production teams.
  • Monitor technician availability, routing, and workload distribution.
  • Support Project Managers with administrative coordination.
  • Collaborate with every department to ensure outstanding customer service.
  • Assist with general office responsibilities as business needs require.
QualificationsWe're looking for someone who has:
  • Two or more years of dispatching, scheduling, logistics, customer service, office coordination, or similar experience preferred.
  • Excellent organizational and time-management skills.
  • Strong communication and customer service abilities.
  • Professional telephone etiquette.
  • The ability to prioritize multiple responsibilities in a fast-paced environment.
  • Strong computer skills, including Microsoft Office.
  • High attention to detail and excellent follow-through.
  • Sound judgment and the ability to make decisions under pressure.
  • A positive attitude and willingness to support the team.
Experience in restoration, construction, HVAC, plumbing, logistics, transportation, or another service-based industry is a plus but not required.
Who Thrives HereThe most successful members of our team are people who:
  • Take ownership and follow through on commitments.
  • Stay calm under pressure.
  • Communicate professionally and respectfully.
  • Enjoy solving problems and thinking ahead.
  • Adapt quickly when priorities change.
  • Support teammates and contribute to a positive work environment.
  • Continuously look for ways to improve.
  • Take pride in helping customers during some of life's most challenging moments.
What We OfferWe believe investing in great people is one of the best investments we can make.
  • Competitive compensation based on experience
  • 401(k) Retirement Plan
  • Profit Sharing
  • Cash Balance Pension Plan
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Opportunities for advancement and increased responsibility
  • Stable, year-round employment with a growing, locally owned business
  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
Apply TodayIf you're looking for more than just another office position and want to be part of a team that values professionalism, accountability, teamwork, and continuous improvement, we'd love to hear from you.
Your ability to organize, communicate, and solve problems can make a meaningful impact on our customers, our teammates, and the success of our company.
SERVPRO of Bear, New Castle, and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.