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Dispatch Operations Manager Jobs in Delaware (NOW HIRING)

Gopuff

Operations Associate, Newark, #26

Newark, DE · On-site

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff

Operations Associate, Newark, #26

Newark, DE · On-site

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

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Dispatch Operations Manager information

See Delaware salary details

$30K

$62.9K

$103.6K

How much do dispatch operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for dispatch operations manager in Delaware is $62,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,600.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Delaware? For Dispatch Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Delaware look for? The top searched job categories for Dispatch Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Dispatch Operations Manager jobs? Cities in Delaware with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Dispatcher - Retail Poultry Operations: LP

Dispatcher - Retail Poultry Operations: LP

TRI GAS & OIL CO INC

Georgetown, DE • On-site

$19 - $24/hr

Full-time

Posted 8 days ago

Job description

SUMMARY:
This role will work with existing staff to efficiently route and dispatch retail delivery trucks. Works closely with drivers, customer service and the service department and in some cases with the customer. May have to work rotating weekends during the high demand periods of business. This position requires a strong work ethic and a good attendance record.
DUTIES & RESPONSIBILITES:
  • Working with District Managers to ensure drivers are in compliance with Department of Transportation HOS Regulations and that proper paperwork is completed such as Daily Vehicle Inspections and monthly Meter Creep Test.
  • Be the primary contact person for drivers to make sure that any issues or assistance is given in a timely manner and questions are handled.
  • Route trucks on a daily basis to ensure that customer expectations and delivery goals are met.
  • Review route progress during the day, make adjustments as needed: including adding stops and or call-ins.
  • Communicate with drivers through both computer communications and phones as needed.
  • Review completed deliveries to make sure K-Factors/Daily Use and schedules are updated to maximize delivery efficiencies.
  • Create schedules to effectively use the driver/truck resources.
  • Audit/ correct work locations and departments
  • Assist drivers with technical issues on the Toughpad/ Android and troubleshoot accordingly.
  • Update customer accounts with notes that pertain to issues that occurred during or after delivery and forward issues to appropriate departments.
  • Review remote monitors to ensure that tickets are created as necessary and that key business accounts are delivered in a timely manner as well as metered tanks.

SKILLS & EXPEREINCE:
  • High School Diploma or GED Required
  • Two years of dispatching with computerized routing experience preferred
  • Geographical knowledge of the Tri Gas & Oil Retail Delivery Area
  • Overall understanding of retail operations including the poultry segment of our business
  • Proficient in Windows Operating System, Microsoft Excel and Word
  • Effective written and verbal communication skills
  • Strong analytical, problem solving, decision making, multitasking skills
  • Ability to maintain composure in difficult situation

QUALIFICATIONS / DUTIES / RESPONSIBILITIES:
  • Working with District Managers to ensure drivers are in compliance with Department of Transportation HOS Regulations and that proper paperwork is completed such as Daily Vehicle Inspections and monthly Meter Creep Test.
  • Be the primary contact person for drivers to make sure that any issues or assistance is given in a timely manner and questions are handled.
  • Route trucks on a daily basis to ensure that customer expectations and delivery goals are met.
  • Review route progress during the day, make adjustment as needed: including adding stops and or call ins.
  • Communicate with drivers thru both computer communications and phones as needed.
  • Review completed deliveries to make sure K-Factors/Daily Use and schedules are updated to maximize delivery efficiencies.
  • Create schedules to effectively use the driver/truck resources.
  • Audit/ correct work locations and departments
  • Assist drivers with technical issues on the Toughpad/ Android and troubleshoot accordingly.
  • Update customer accounts with notes that pertain to issues that occurred during or after delivery and forward issues to appropriate departments.
  • Review remote monitors to ensure that tickets are created as necessary and that key business accounts are delivered in a timely manner as well as metered tanks.
  • High School Diploma or GED Required
  • Two years of dispatching with computerized routing experience preferred
  • Geographical knowledge of the Tri Gas & Oil Retail Delivery Area
  • Overall understanding of retail operations including the poultry segment of our business
  • Proficient in Windows Operating System, Microsoft Excel and Word
  • Effective written and verbal communication skills
  • Strong analytical, problem solving, decision making, multitasking skills
  • Ability to maintain composure in difficult situations

WORKING CONDITIONS / EXPECTATIONS:
This job operates in a professional office environment as well as in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job in the field, the employee is occasionally exposed to fumes, moving mechanical parts and vibrations. The employee is occasionally exposed to a variety of extreme conditions due to weather conditions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role. The employee will sit and or stand a majority of their shift, communicate on the phone, view computer screens, paperwork and filing is required. This would require the ability to lift files, open cabinets bending or standing, stoop, and pull, or kneel as necessary. The employee must occasionally pull, lift and/or move objects up to 25 pounds.

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