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Cable Dispatcher Jobs (NOW HIRING)

Triage-Partners

Telecom Dispatcher

Towson, MD · On-site

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage-Partners

Telecom Dispatcher

Dallas, TX

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage Partners, LLC

Telecom Dispatcher

Tampa, FL

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage Partners, LLC

Telecom Dispatcher

Fort Worth, TX · On-site

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage-Partners

Telecom Dispatcher

Virginia Beach, VA · On-site

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage Partners, LLC

Telecom Dispatcher

Dallas, TX · On-site +1

Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ... One year of experience in dispatch operations, customer service and logistics. * Demonstrated ...

Triage-Partners

Telecom Dispatcher

Tampa, FL

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Dycom Industries, Inc.

Dispatcher

$17 - $22/hr

Hourly Discover a more connected career At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers ...

Dycom Industries, Inc.

Dispatcher

Lindon, UT · On-site

Hourly Discover a more connected career At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers ...

Project Resources Group

Dispatcher

Salt Lake City, UT · On-site

$25 - $30/hr

... cable, telephony, construction and utility industries, including: * Back Office Processing ... Strategically schedule and dispatch technicians to service calls, optimizing resource allocation ...

shentel

Sr. Dispatcher

Summersville, WV · On-site

Assures work queue processing across all Dispatch Business Types (Cable, Glo, and Beam) in all states or areas * Assists Technicians when the customer experience or any field metric is in jeopardy ...

New

shentel

Sr. Dispatcher

Weston, WV · On-site

Assures work queue processing across all Dispatch Business Types (Cable, Glo, and Beam) in all states or areas * Assists Technicians when the customer experience or any field metric is in jeopardy ...

New

City of Maryville (MO)

Dispatcher

Maryville, MO

$21.88 - $29.62/hr

Activates weather checklist, sirens and cable alert system per Standard Operating Guidelines ... Attends dispatcher meetings. Conducts checks, assuring summons have been entered. Conducts ...

City of Maryville, MO

Dispatcher

Maryville, MO · On-site

$21.88 - $29.62/hr

Essential Functions Dispatch Activities * Receives calls from the public requesting information or ... Activates weather checklist, sirens and cable alert system per Standard Operating Guidelines.

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Cable Dispatcher information

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How much do cable dispatcher jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for cable dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as a cable dispatcher can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or certifications. Entry-level positions may be easier to obtain, while more advanced roles may require specific knowledge of dispatch software and industry regulations.

What are the most common challenges faced by Cable Dispatchers, and how can you be successful in this role?

Cable Dispatchers often face the challenge of managing multiple service requests simultaneously, responding quickly to last-minute schedule changes, and maintaining clear communication between field technicians and customers. Success in this role relies on staying organized, remaining calm under pressure, and utilizing dispatch software to track assignments and resolve issues efficiently. Developing strong relationships with technicians and customer service teams can also streamline problem-solving and improve workflows. By regularly prioritizing tasks and being proactive with updates, Cable Dispatchers can help ensure seamless cable service operations and high customer satisfaction.

What disqualifies you from being a dispatcher?

Disqualifications for a cable dispatcher typically include a criminal background involving felonies or crimes related to dishonesty, poor communication skills, lack of necessary certifications or a valid driver's license, and an inability to work in a fast-paced environment. Additionally, a history of substance abuse or health issues that impair communication or decision-making may also disqualify candidates.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as oil and gas, aviation, or emergency services, with salaries reaching over $70,000 annually. Factors influencing pay include experience, certifications, and geographic location, with some top earners in large metropolitan areas or with advanced skills earning higher wages.

What are the key skills and qualifications needed to thrive in the Cable Dispatcher position, and why are they important?

To thrive as a Cable Dispatcher, you need excellent organizational skills, knowledge of cable installation and repair processes, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and mapping applications is highly valued. Effective multitasking, attention to detail, and strong communication abilities help set top performers apart. These skills are vital to efficiently coordinate field technicians, minimize downtime, and ensure customer satisfaction in a fast-paced technical environment.

How much do electrical dispatchers make?

Electrical dispatchers, including cable dispatchers, typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. They coordinate the scheduling and routing of electrical or cable service crews, often working in a control room or office environment, and may require specialized training or certifications.

What is a Cable Dispatcher job?

A Cable Dispatcher coordinates and schedules service technicians for cable installation, maintenance, and repairs. They communicate with customers to confirm appointments, provide updates, and address service issues. Additionally, they track job progress, ensure efficient routing, and use dispatch software to manage work orders. Strong organizational and communication skills are essential for this role.

More about Cable Dispatcher jobs
What cities are hiring for Cable Dispatcher jobs? Cities with the most Cable Dispatcher job openings:
What are the most commonly searched types of Cable Dispatcher jobs? The most popular types of Cable Dispatcher jobs are:
What states have the most Cable Dispatcher jobs? States with the most job openings for Cable Dispatcher jobs include:
What job categories do people searching Cable Dispatcher jobs look for? The top searched job categories for Cable Dispatcher jobs are:
Cable Dispatcher jobs near you
Infographic showing various Cable Dispatcher job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.
Telecom Dispatcher

Telecom Dispatcher

Triage Partners, LLC

Virginia Beach, VA • On-site

Full-time

Retirement, PTO

Posted 29 days ago

Job description

Telecom Dispatcher

Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challengesto meet the demands of a fast-paced world.

Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers.Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.

Perks of Working at TriagePartners:

  • Hybrid/Remote Flexibility
  • ComprehensiveBenefitsPackage
  • 401K Retirement with Company Match
  • Paid Time Off
  • CareerAdvancementOpportunities
  • AQuality Employee Recognition Program

Position Overview

The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.

Key Responsibilities

  • Research and adjustment of work orders.
  • Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact.
  • Timely updates of actions and events in the field that may impact customers.
  • Maintain the scheduling calendar.
  • Communicate effectively with outages, customer complaints, additional work orders, work order point allotments
  • Identify and expedite emergencies, reacting quickly under a diverse set of circumstances.
  • Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home.
  • Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts.
  • Routing and monitoring work orders to technicians to accommodate customer needs.
  • Produce regular reports for pending and completed work
  • Perform other related duties and tasks as assigned or as become evident.

Qualifications

  • Bilingual (English/Spanish required)
  • Proficiency with Microsoft Office including PowerPoint and MS Publisher.
  • Previous experience in customer service role.
  • Superior telephone skills, organizational skills, and communication skills, both written and verbal.
  • Ability to work flexible and extended hours occasionally as needed.
  • Must be high energy, positive attitude and comfortable in team environment.
  • At least one year of Call Center/Help Desk experience.

Preferred Qualifications

  • Experience with Cable Television billing system.
  • Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute.
  • In-depth knowledge of both Macintosh and Windows operating system.
  • One year of experience in dispatch operations, customer service and logistics.
  • Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.
Employment Type: Full-Time

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