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Cable Dispatcher Jobs (NOW HIRING)

Triage-Partners

Telecom Dispatcher

Baltimore, MD · On-site

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage-Partners

Telecom Dispatcher

Tampa, FL

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage-Partners

Telecom Dispatcher

Virginia Beach, VA · On-site

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage Partners, LLC

Telecom Dispatcher

Tampa, FL · On-site

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Triage Partners, LLC

Telecom Dispatcher

Tampa, FL · On-site +1

Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ... One year of experience in dispatch operations, customer service and logistics. * Demonstrated ...

Triage Partners, LLC

Telecom Dispatcher

Baltimore, MD · On-site

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

Dycom Industries, Inc.

Dispatcher

Lindon, UT · On-site

Hourly Discover a more connected career At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers ...

INSPYR Solutions

Dispatcher

Lowell, AR · On-site

$19/hr

Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus. Responsibilities * Maintaining an updated, organized, and fast-paced schedule. * Confidently be able to call technicians and dispatch ...

Prime Partners

Service Dispatcher

Bentonville, AR · On-site

$15 - $21/hr

... of cabling, fiber, or network infrastructure is a plus · Strong communication, task prioritization, and organizational skills Benefits and Compensation · Pay Range: $15.00 - $21.00 per hour ...

T&J Communications

Be Seen First

Underground Cable / Drop Bury Technician

San Antonio, TX · On-site

$1.8K - $2.4K/wk

All cable, materials, and consumables ... Consistent daily volume (no waiting around for dispatch) * $0.70/mile fuel reimbursement Why This ...

Trident Care

Lab Dispatcher

Carrollton, TX · On-site

Friday - Tuesday 2:00pm - 10:30pm CST Dispatcher Essential Duties and Responsibilities: Dispatches ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

TridentCare

Lab Dispatcher

Horsham, PA · On-site

Lab Dispatcher will accommodate various facility special requests, honor high priority facility ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

TridentCare

Lab Dispatcher

Carrollton, TX · On-site

Friday - Tuesday 2:00pm - 10:30pm CST Dispatcher Essential Duties and Responsibilities: Dispatches ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

TridentCare

Lab Dispatcher

Columbus, OH · On-site

Lab Dispatcher will accommodate various facility special requests, honor high priority facility ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

Trident Care

Lab Dispatcher

Horsham, PA · On-site

Lab Dispatcher will accommodate various facility special requests, honor high priority facility ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

TridentCare

Lab Dispatcher

Carrollton, TX · On-site

Friday - Tuesday 2:00pm - 10:30pm CST Dispatcher Essential Duties and Responsibilities: Dispatches ... Fiber or Cable is recommended. DSL and Satellite connections are not recommended. * Must ...

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Cable Dispatcher information

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$11

$22

$33

How much do cable dispatcher jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cable dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a cable dispatcher?

A Cable Dispatcher coordinates and schedules service technicians for cable installation, maintenance, and repairs. They communicate with customers to confirm appointments, provide updates, and address service issues. Additionally, they track job progress, ensure efficient routing, and use dispatch software to manage work orders. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a cable dispatcher?

To thrive as a Cable Dispatcher, you need excellent organizational skills, knowledge of cable installation and repair processes, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and mapping applications is highly valued. Effective multitasking, attention to detail, and strong communication abilities help set top performers apart. These skills are vital to efficiently coordinate field technicians, minimize downtime, and ensure customer satisfaction in a fast-paced technical environment.

What are the most common challenges faced by cable dispatchers, and how can you be successful in this role?

Cable Dispatchers often face the challenge of managing multiple service requests simultaneously, responding quickly to last-minute schedule changes, and maintaining clear communication between field technicians and customers. Success in this role relies on staying organized, remaining calm under pressure, and utilizing dispatch software to track assignments and resolve issues efficiently. Developing strong relationships with technicians and customer service teams can also streamline problem-solving and improve workflows. By regularly prioritizing tasks and being proactive with updates, Cable Dispatchers can help ensure seamless cable service operations and high customer satisfaction.

Is it hard to get hired as a cable dispatcher?

Getting hired as a cable dispatcher can be competitive, but having good communication skills, knowledge of communication systems, and relevant certifications can improve your chances. Employers often look for experience in dispatching or related roles and may require a background check or training on specific dispatch software. The job typically involves shift work and working in a fast-paced environment.
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Cable Dispatcher jobs near you
Infographic showing various Cable Dispatcher job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Telecom Dispatcher

Triage-Partners

Baltimore, MD • On-site

Full-time

Retirement, PTO

Re-posted 21 days ago

Job description

Description

Telecom Dispatcher

Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country’s largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.

Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.

Perks of Working at Triage Partners:

  • Hybrid/Remote Flexibility
  • Comprehensive Benefits Package
  • 401K Retirement with Company Match
  • Paid Time Off
  • Career Advancement Opportunities
  • A Quality Employee Recognition Program

Position Overview

The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.

Key Responsibilities

  • Research and adjustment of work orders.
  • Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact.
  • Timely updates of actions and events in the field that may impact customers.
  • Maintain the scheduling calendar.
  • Communicate effectively with outages, customer complaints, additional work orders, work order point allotments
  • Identify and expedite emergencies, reacting quickly under a diverse set of circumstances.
  • Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home.
  • Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company’s general operating procedures, programming packages and marketing efforts.
  • Routing and monitoring work orders to technicians to accommodate customer needs.
  • Produce regular reports for pending and completed work
  • Perform other related duties and tasks as assigned or as become evident.

Qualifications

  • Bilingual (English/Spanish required)
  • Proficiency with Microsoft Office including PowerPoint and MS Publisher.
  • Previous experience in customer service role.
  • Superior telephone skills, organizational skills, and communication skills, both written and verbal.
  • Ability to work flexible and extended hours occasionally as needed.
  • Must be high energy, positive attitude and comfortable in team environment.
  • At least one year of Call Center/Help Desk experience.

Preferred Qualifications

  • Experience with Cable Television billing system.
  • Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute.
  • In-depth knowledge of both Macintosh and Windows operating system.
  • One year of experience in dispatch operations, customer service and logistics.
  • Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.

Apply