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Senior Cable Dispatcher Jobs (NOW HIRING)

Assures work queue processing across all Dispatch Business Types (Cable, Glo, and Beam) in all ... Must have had a Lead or SR role. Job Skills & Knowledge: Skill Requirements: * Proficient with the ...

New

Assures work queue processing across all Dispatch Business Types (Cable, Glo, and Beam) in all ... Must have had a Lead or SR role. Job Skills & Knowledge: Skill Requirements: * Proficient with the ...

New

Dispatcher

Maryville, MO · On-site

$21.88 - $29.62/hr

Maintains an awareness of any hazardous weather and advises senior personnel, keeping them abreast ... Activates weather checklist, sirens and cable alert system per Standard Operating Guidelines.

Dispatcher

Maryville, MO · On-site

$21.88 - $29.62/hr

Maintains an awareness of any hazardous weather and advises senior personnel, keeping them abreast ... Activates weather checklist, sirens and cable alert system per Standard Operating Guidelines.

... Dispatch equipment (i.e., handheld terminals), read and understand broadband service orders and ... cables (24-ribbon and above) in outside plant environments. • Prep, splice, and maintain fiber ...

... Dispatch equipment (i.e., handheld terminals), read and understand broadband service orders and ... cables (24-ribbon and above) in outside plant environments. · Prep, splice, and maintain fiber ...

... Dispatch equipment (i.e., handheld terminals), read and understand broadband service orders and ... cables (24-ribbon and above) in outside plant environments. · Prep, splice, and maintain fiber ...

Senior Construction Technician

Lynnwood, WA · On-site

$17.24 - $40.19/hr

... Dispatch equipment (i.e., handheld terminals), read and understand broadband service orders and ... cables (24-ribbon and above) in outside plant environments. • Prep, splice, and maintain fiber ...

Use and understand automated Dispatch equipment (i.e., handheld terminals), read and understand ... Prep, splice, and maintain fiber optic cables in aerial, underground, and indoor settings. Utilize ...

Senior Construction Technician

Everett, WA · On-site

$17.24 - $40.19/hr

Use and understand automated Dispatch equipment (i.e., handheld terminals), read and understand ... Prep, splice, and maintain fiber optic cables in aerial, underground, and indoor settings. Utilize ...

Senior Network Engineer

Honolulu, HI · On-site

$102K - $140K/yr

OTDR, cable testers, sniffers, and EIA/TIA cabling standards. * Experience implementing and ... dispatch. * Experience leading regional technical response across large CONUS healthcare, DoD, or ...

Senior Network Engineer

San Antonio, TX · On-site

$93K - $128K/yr

OTDR, cable testers, sniffers, and EIA/TIA cabling standards. * Experience implementing and ... dispatch. * Experience leading regional technical response across large CONUS healthcare, DoD, or ...

Monitor work center schedules for extrusion lines, cabling machines, and jacketing cells; dispatch ... Support the Senior Planner in implementing and reviewing production-planning KPIs; collaborate with ...

Monitor work center schedules for extrusion lines, cabling machines, and jacketing cells; dispatch ... Support the Senior Planner in implementing and reviewing production-planning KPIs; collaborate with ...

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Senior Cable Dispatcher information

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How much do senior cable dispatcher jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for senior cable dispatcher in the United States is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.
What cities are hiring for Senior Cable Dispatcher jobs? Cities with the most Senior Cable Dispatcher job openings:
What are the most commonly searched types of Cable Dispatcher jobs? The most popular types of Cable Dispatcher jobs are:
What states have the most Senior Cable Dispatcher jobs? States with the most job openings for Senior Cable Dispatcher jobs include:
Infographic showing various Senior Cable Dispatcher job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 2% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $42,731 per year, or $20.5 per hour.
Sr. Dispatcher

Other

Posted 2 days ago


Shentel rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

83rd of 96 rated telecommunications companies


Job description

Job Summary:

This role will provide valued support in a team environment and work within the Operations Support Center. Additionally, this team will work with the Drop Coordinators in support of the in-house and any Shentel contract partner technicians. Each member will be competent with the basic scope of Dispatching and general operational field duties associated with multi-service telecommunications networks.

Responsibilities include, but are not limited to, creating, dispatching, and clearing trouble reports for all companies of Shentel. Vital to determining the nature of the trouble and the proper department to handle them, Dispatchers will analyze all reported troubles and dispatch those troubles to the proper department for the necessary service work. These actions include daily contact with internal and external customers, Network Technicians, and Management regarding service orders, dispatching and clearing of troubles, and any service problems.  

Job Responsibilities:

  • Fills in for other positions as necessary and may be tasked with performing support level functions, such as Capacity Planning or Drop Coordination within the department.
  • Performs additional general office duties, as required and assigned by Management.
  • Interacts on a regular basis with other departments and Contract Partners.
  • Keeps track of schedules, routes and field personnel.
  • Assures work queue processing across all Dispatch Business Types (Cable, Glo, and Beam) in all states or areas
  • Assists Technicians when the customer experience or any field metric is in jeopardy due to system issues or limitations outside of the Technician’s control.
  • Provides support to contractors, vendors, third parties, and internal departments to achieve stated goals
  • Maintains effective contractor relationships through daily communication and leverages systems to support all lines of field operations.

Qualification Requirements:

  • Education: High School Diploma required. Associate’s degree is preferred. Other candidates with strong workforce, operational, and technical backgrounds and/or telecommunications industry experience will be considered.
  • Experience Level:
    • 3-5 years of Communications/Customer Service experience required.
    • 3-5 years of Telecommunications experience is required.
    • 1-2 years of Project Management/Capacity Coordination experience required.
    • 1 year of experience with workforce analytics in workforce or contact centers with at least 15 employees is required.
    • 3 years of experience with Workforce Management software such as Commforce, Cisco, Genesys/i3, or Optimizer required. Must have had a Lead or SR role.

Job Skills & Knowledge:

Skill Requirements:

  • Proficient with the Interactive Desktop and Quality applications in Genesys/i3.
  • Highly skilled with SmartSheet applications.
  • Highly skilled in the field work force scheduling system.
  • Skilled in Call Center Workforce Management.
  • Proficient in Route Optimization and Capacity planning.

Knowledge of:

  • Microsoft Excel, Word, Visio, BI, Tableau, FSM/CSG, Commforce, iCommV, OTIS, and other telecommunications support related tools.
  • Copper, coax, wireless and fiber technology and applications.
  • Industry standard Telecommunications and Dispatch practices.

Other Requirements:

  • Strength Level: This is sedentary work.

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