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Cable Dispatcher Jobs (NOW HIRING)

ITG Communications

Cable Installer

Cincinnati, OH · On-site

$15/hr

Report to dispatch according to company procedures. Assist with work overflow. Follow all company ... Install HSD/Cable/Phone Service as per work order. Communicate with Supervisors and Customers.

495 Garage Door

Dispatcher

Silver Spring, MD

Every call seeking to repair a broken cable, garage door opener, or complete a new installation ... Additional Information One (1) year of Customer service or dispatching experience required.

495 Garage Door

Dispatcher

Silver Spring, MD · On-site

Every call seeking to repair a broken cable, garage door opener, or complete a new installation ... Additional Information One (1) year of Customer service or dispatching experience required.

Ritter Communications

I&R Dispatcher

Jonesboro, AR

We are looking for an experienced I&R Dispatcher to join our team! General Summary: This role ... Coordinates cable contractors including necessary documents needed for them to complete order;

Ritter Communications

I&R Dispatcher

Jonesboro, AR · On-site

We are looking for an experienced I&R Dispatcher to join our team! General Summary: This role ... Coordinates cable contractors including necessary documents needed for them to complete order;

Cable Protection Services, Inc

Dispatcher

Midlothian, VA · On-site

$16 - $30/hr

A utility locator is a person or company specializing in identifying and marking the location of underground utilities (like pipes and cables) before construction or excavation work begins, using ...

Snelling

Remote Dispatcher

Fort Smith, AR

$13/hr

Work from home You will be trained to dispatch emergency roadside service. This job includes ... Cable. NO WIFI. • Must use Google Chrome web browser and have Firefox, and/or Edge as a backup ...

Snelling

Remote Dispatcher

Clarksville, AR

$13/hr

Work from home You will be trained to dispatch emergency roadside service. This job includes ... Cable. NO WIFI. • Must use Google Chrome web browser and have Firefox, and/or Edge as a backup ...

Snelling

Remote Dispatcher

Clarksville, AR

$13/hr

Work from home You will be trained to dispatch emergency roadside service. This job includes ... Cable. NO WIFI. • Must use Google Chrome web browser and have Firefox, and/or Edge as a backup ...

FHG Solutions INC

Cable Service Technician

Columbus, GA · On-site

Work orders may be received from Dispatch, Leader or other management employees. Report work order ... Knowledge in residential and/or commercial cable, HSI and CDV installation and basic construction ...

FHG Solutions INC

Cable Service Technician

Columbus, GA · On-site

Work orders may be received from Dispatch, Leader or other management employees. Report work order ... Knowledge in residential and/or commercial cable, HSI and CDV installation and basic construction ...

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How much do cable dispatcher jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for cable dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Cable Dispatchers, and how can you be successful in this role?

Cable Dispatchers often face the challenge of managing multiple service requests simultaneously, responding quickly to last-minute schedule changes, and maintaining clear communication between field technicians and customers. Success in this role relies on staying organized, remaining calm under pressure, and utilizing dispatch software to track assignments and resolve issues efficiently. Developing strong relationships with technicians and customer service teams can also streamline problem-solving and improve workflows. By regularly prioritizing tasks and being proactive with updates, Cable Dispatchers can help ensure seamless cable service operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cable Dispatcher position, and why are they important?

To thrive as a Cable Dispatcher, you need excellent organizational skills, knowledge of cable installation and repair processes, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and mapping applications is highly valued. Effective multitasking, attention to detail, and strong communication abilities help set top performers apart. These skills are vital to efficiently coordinate field technicians, minimize downtime, and ensure customer satisfaction in a fast-paced technical environment.

What is a Cable Dispatcher job?

A Cable Dispatcher coordinates and schedules service technicians for cable installation, maintenance, and repairs. They communicate with customers to confirm appointments, provide updates, and address service issues. Additionally, they track job progress, ensure efficient routing, and use dispatch software to manage work orders. Strong organizational and communication skills are essential for this role.

More about Cable Dispatcher jobs
What cities are hiring for Cable Dispatcher jobs? Cities with the most Cable Dispatcher job openings:
What are the most commonly searched types of Cable Dispatcher jobs? The most popular types of Cable Dispatcher jobs are:
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Cable Dispatcher jobs near you
Infographic showing various Cable Dispatcher job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.
Cable Installer

Cable Installer

ITG Communications

Cincinnati, OH • On-site

$15/hr

Full-time

Posted 4 days ago

ITG Communications rating

5.5

Company rating: 5.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

ITG Communications is hiring for Cable Installer in Mason, Ohio.
Responsible for performing skilled technical work, providing technical support for client organizations, performing installations and services for residential and commercial customers. Ensure high-quality execution of telecom and broadband services including internet, video, voice, and alarm systems.
We provide paid training for all new installers. Training generally takes 4-8 weeks for those new to the role and may be shorter for experienced candidates. Training pay is $15 hour. After training, technicians transition to production pays with opportunities for overtime.
Responsibilities
  • Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.
  • Perform quality checks of the work executed to ensure installations meet client standards.
  • Adhere to safety protocols and use proper personal protective equipment (PPE).
  • Troubleshoot and resolve technical issues for customers.
  • Maintain accurate records of work performed and equipment, consumables used.
  • Operate company vehicles safely and efficiently.
  • Communicate effectively with customers, explaining services and addressing concerns.
  • Stay updated on new technologies, installation techniques, client products and features.
  • Educate customers on self-help options and product features.
  • Identify and pursue opportunities for additional services or upgrades

Responsible for completing work orders and retrieving proper signatures for accurate billing
Ensure all installation work is done according to quality standards.
Report to dispatch according to company procedures.
Assist with work overflow.
Follow all company policy and procedures.
Adhere to safety policy.
Perform Installation work as required.
Perform Quality control inspections.
Helping with training when needed with techs.
Quality Control Inspections on your own work.
Drive Company vehicle.
Install HSD/Cable/Phone Service as per work order.
Communicate with Supervisors and Customers.
Manage Time Effectively and meet scheduled timeframes.
Requirements
Education:
High school diploma or equivalent. Technical certifications relevant to the telecom and broadband industry e.g. alarm systems, router configurations, etc.)
Experience:
  • 0 to 2 years of experience as a technician in telecom or broadband field operations.
  • Experience with cable, internet, and voice service installations a plus Exposure: • Familiarity with various telecom and broadband technologies, tools and equipment • Knowledge of safety procedures and regulations
  • Understanding of customer service principles, practices.

Key Measures / Key Performance Indicators:
  • Operational efficiency and productivity metrics (On Time Arrival, Job Completion Rate, Technician NPS (TNPS), First time right (FTR), Home Health Check (HHC), Meter Usage, Repeat Service Calls, Quality Control Pass Rate, etc
  • Customer satisfaction scores, Net Promoter Score (NPS)
  • Safety compliance records

Factors critical to success at ITG Communications for this position:
  • Technical aptitude and willingness to continuously learn new technologies.
  • Customer service orientation with the ability to communicate effectively
  • Ability to work independently and as part of a team, demonstrating strong work ethic and time management skills

Physical Requirements
  • Ability to stand, walk, and sit
  • Ability to use hands to handle or feet
  • Ability to reach with hands and arms
  • Ability to climb and balance
  • Ability to stoop, kneel, crouch, bend and crawl
  • Ability to lift up to 75 lbs
  • Ability to maintain all safety expectations

Please note:
This is a safety-sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to:
  • Following all required safety protocols and procedures
  • Using appropriate personal protective equipment (PPE)
  • Operating vehicles and equipment safely
  • Maintaining valid certifications and licenses as required
  • Participating in mandatory safety training and meetings
  • Reporting unsafe conditions or practices
  • Passing required drug and alcohol screening
  • Maintaining physical capabilities necessary to perform essential job functions safely Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.

Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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