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Remote Cable Dispatcher Jobs (NOW HIRING)

Triage Partners, LLC

Hybrid/Remote Flexibility * Comprehensive Benefits Package * 401K Retirement with Company Match ... Experience with Cable Television billing system. * Knowledge of TCP/IP basic troubleshooting ...

L3HHCM20

Field Technician C

Albuquerque, NM · Remote

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Be proactive and prepared for assigned tasks prior to dispatching. * Able to work outside regularly ...

L3HHCM20

Field Technician

Colorado Springs, CO · Remote

$26.20 - $48.79/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Be proactive and prepared for assigned tasks prior to dispatching. * Able to work outside regularly ...

L3HHCM20

Field Technician

Denver, CO · Remote

$30.04 - $56/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Be proactive and prepared for assigned tasks prior to dispatching. * Able to work outside regularly ...

L3Harris Technologies

Field Technician

Colorado Springs, CO · Remote

$26.20 - $48.79/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Be proactive and prepared for assigned tasks prior to dispatching. * Able to work outside regularly ...

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Remote Cable Dispatcher information

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$11

$22

$33

How much do remote cable dispatcher jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote cable dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Cable Dispatcher vs Remote Cable Installer?

AspectRemote Cable DispatcherRemote Cable Installer
CredentialsBasic technical knowledge, communication skillsTechnical certifications, installation experience
Work EnvironmentOffice or remote, coordinating schedulesOn-site or remote, installing cable systems
Industry UsageTelecom companies, service providersConstruction, telecom, cable companies
Primary RoleScheduling and dispatching techniciansInstalling and maintaining cable infrastructure

The main difference is that Remote Cable Dispatchers coordinate and schedule cable installation or repair jobs remotely, focusing on communication and logistics. In contrast, Remote Cable Installers perform the physical installation of cable systems, often requiring technical certifications and on-site work. Both roles are essential in the cable industry but serve different functions within the service delivery process.

What are the key skills and qualifications needed to thrive as a Remote Cable Dispatcher, and why are they important?

To thrive as a Remote Cable Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and customer management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you excel in coordinating technicians and responding to service requests. These skills are crucial for ensuring efficient operations, timely service delivery, and high customer satisfaction in a fast-paced environment.

What are Remote Cable Dispatchers?

Remote Cable Dispatchers are professionals who coordinate and manage the scheduling and routing of cable service technicians, typically working from a remote location. They handle customer service requests, assign jobs, monitor technician progress, and help resolve any issues that arise during service calls. By using specialized dispatch software and communication tools, they ensure that customers receive timely and efficient service. Strong organizational and communication skills are essential for success in this role.

What are the typical challenges faced by Remote Cable Dispatchers and how can they be managed?

Remote Cable Dispatchers often face challenges such as coordinating multiple service requests simultaneously, maintaining clear communication with field technicians, and managing time zones or coverage for different regions. To manage these, it's important to utilize dispatch software efficiently, develop strong organizational habits, and build rapport with both team members and technicians in the field. Proactive communication, attention to detail, and adaptability are key to ensuring smooth operations and timely service delivery.
More about Remote Cable Dispatcher jobs
What cities are hiring for Remote Cable Dispatcher jobs? Cities with the most Remote Cable Dispatcher job openings:
What are the most commonly searched types of Cable Dispatcher jobs? The most popular types of Cable Dispatcher jobs are:
What states have the most Remote Cable Dispatcher jobs? States with the most job openings for Remote Cable Dispatcher jobs include:
What job categories do people searching Remote Cable Dispatcher jobs look for? The top searched job categories for Remote Cable Dispatcher jobs are:
Remote Cable Dispatcher jobs near you
Infographic showing various Remote Cable Dispatcher job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 35% Full Time, 47% Part Time, 1% Temporary, 15% Contract, and 1% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Telecom Dispatcher

Telecom Dispatcher

Triage Partners, LLC

On-site, Remote

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Description
Position at Triage Partners, LLC
Telecom Dispatcher
Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.
Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.
Perks of Working at Triage Partners:
  • Hybrid/Remote Flexibility
  • Comprehensive Benefits Package
  • 401K Retirement with Company Match
  • Paid Time Off
  • Career Advancement Opportunities
  • A Quality Employee Recognition Program

Position Overview
The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.
Key Responsibilities
  • Research and adjustment of work orders.
  • Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact.
  • Timely updates of actions and events in the field that may impact customers.
  • Maintain the scheduling calendar.
  • Communicate effectively with outages, customer complaints, additional work orders, work order point allotments
  • Identify and expedite emergencies, reacting quickly under a diverse set of circumstances.
  • Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home.
  • Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts.
  • Routing and monitoring work orders to technicians to accommodate customer needs.
  • Produce regular reports for pending and completed work
  • Perform other related duties and tasks as assigned or as become evident.

Qualifications
  • Bilingual (English/Spanish required)
  • Proficiency with Microsoft Office including PowerPoint and MS Publisher.
  • Previous experience in customer service role.
  • Superior telephone skills, organizational skills, and communication skills, both written and verbal.
  • Ability to work flexible and extended hours occasionally as needed.
  • Must be high energy, positive attitude and comfortable in team environment.
  • At least one year of Call Center/Help Desk experience.

Preferred Qualifications
  • Experience with Cable Television billing system.
  • Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute.
  • In-depth knowledge of both Macintosh and Windows operating system.
  • One year of experience in dispatch operations, customer service and logistics.
  • Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.
  • Resides in the Mountain Daylight Time (MDT) zone or within the state of Colorado to facilitate alignment with team operations, meeting schedules, and customer engagement.

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