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Remote Cable Dispatcher Jobs (NOW HIRING)

Cable One, Inc.

Dispatch Specialist

Phoenix, AZ · On-site +1

Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only) * Vehicle provided for daily work purposes, if residing within reasonable radius from office ...

Cableone

Dispatch Specialist

Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only) * Vehicle provided for daily work purposes, if residing within reasonable radius from office ...

Staley Technologies Inc

Data Technician Installer

Remote position (work or dispatch from your current area) * Medical, Dental, Vision, FSA, 401K ... Verification and Certification of structured cabling network and ensure the accuracy of cable ...

Staley Technologies Inc

Data Technician Installer

Remote position (work or dispatch from your current area) * Medical, Dental, Vision, FSA, 401K ... Verification and Certification of structured cabling network and ensure the accuracy of cable ...

Staley Technologies Inc

Data Technician Lead

$45K - $58K/yr

Remote position (work or dispatch from your current area) * Medical, Dental, Vision, FSA, 401K ... Verification and Certification of structured cabling network and ensure the accuracy of cable ...

Staley Technologies Inc

Data Technician Lead

$45K - $58K/yr

Remote position (work or dispatch from your current area) * Medical, Dental, Vision, FSA, 401K ... Verification and Certification of structured cabling network and ensure the accuracy of cable ...

Staley Technologies Inc

Data Technician Lead

$45K - $58K/yr

Remote position (work or dispatch from your current area) * Medical, Dental, Vision, FSA, 401K ... Verification and Certification of structured cabling network and ensure the accuracy of cable ...

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How much do remote cable dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote cable dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a remote cable dispatcher?

Remote Cable Dispatchers are professionals who coordinate and manage the scheduling and routing of cable service technicians, typically working from a remote location. They handle customer service requests, assign jobs, monitor technician progress, and help resolve any issues that arise during service calls. By using specialized dispatch software and communication tools, they ensure that customers receive timely and efficient service. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote cable dispatcher?

To thrive as a Remote Cable Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and customer management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you excel in coordinating technicians and responding to service requests. These skills are crucial for ensuring efficient operations, timely service delivery, and high customer satisfaction in a fast-paced environment.

What are the typical challenges faced by remote cable dispatchers and how can they be managed?

Remote Cable Dispatchers often face challenges such as coordinating multiple service requests simultaneously, maintaining clear communication with field technicians, and managing time zones or coverage for different regions. To manage these, it's important to utilize dispatch software efficiently, develop strong organizational habits, and build rapport with both team members and technicians in the field. Proactive communication, attention to detail, and adaptability are key to ensuring smooth operations and timely service delivery.

What is the difference between Remote Cable Dispatcher vs Remote Cable Installer?

AspectRemote Cable DispatcherRemote Cable Installer
CredentialsBasic technical knowledge, communication skillsTechnical certifications, installation experience
Work EnvironmentOffice or remote, coordinating schedulesOn-site or remote, installing cable systems
Industry UsageTelecom companies, service providersConstruction, telecom, cable companies
Primary RoleScheduling and dispatching techniciansInstalling and maintaining cable infrastructure

The main difference is that Remote Cable Dispatchers coordinate and schedule cable installation or repair jobs remotely, focusing on communication and logistics. In contrast, Remote Cable Installers perform the physical installation of cable systems, often requiring technical certifications and on-site work. Both roles are essential in the cable industry but serve different functions within the service delivery process.

More about Remote Cable Dispatcher jobs

What cities are hiring for Remote Cable Dispatcher jobs?

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What are the most commonly searched types of Cable Dispatcher jobs?

The most popular types of Cable Dispatcher jobs are:

What states have the most Remote Cable Dispatcher jobs?

States with the most job openings for Remote Cable Dispatcher jobs include:

What job categories do people searching Remote Cable Dispatcher jobs look for?

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Remote Cable Dispatcher jobs near you
Infographic showing various Remote Cable Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 4% Part Time, 6% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatch Specialist

Cable One, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Description:
At Sparklight/Cableone, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Dispatch Specialist II assists field technicians and other departments to ensure customer commitments are met. Using Cable One Field Service Management and ACSR. This position maximizes the efficiency and effectiveness of the field workforce.
What you will do to contribute to the company's success
  • Provides phone and chat support to field technicians in need of assistance with work order modifications and customer account requests.
  • Resolves various types of ticket and email requests and inquiries from the Technical Care Center and Virtual Call Centers.
  • Monitors technician's routes in order to have an ongoing understanding of availability for work orders.
  • Sets up locates and outages as required.
  • This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.

Qualifications
  • High School Degree required.
  • 2 years or more prior experience in Dispatch, Field Technician or Workforce Management (WFM) role preferred.
  • Less than one-year prior customer service experience required.
  • Excellent verbal and written communication.
  • Strong data-entry ability (alpha/numeric).
  • Must be able to navigate the internet and be comfortable using various computer programs.
  • Ability to work in a fast-paced, demanding environment and with good time management.
  • Understanding of Outlook and GPS.
  • Understanding of ServiceNow and ACSR

Core Competencies
  • Committed: Values each customer, while working hard to keep their business and support our communities.
  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
  • Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
  • Personal: Knows our customers well, and tailors our communications for such.

Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
  • Medical, dental, and vision plans - start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection

Additional Perks
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
  • FREE Cable One services for associates who live in a serviceable area
  • Up to $75/mo. Stipend
  • Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
  • Vehicle provided for daily work purposes, if residing within reasonable radius from office location

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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