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Facilities Dispatcher Jobs (NOW HIRING)

Titan Security Group

Security Dispatcher

Cleveland, OH · On-site

$17.50/hr

Monitor CCTV camera systems within the facility. * Dispatch Patrol Officers to locations. * Answer regular phones and emergency phones. * Monitor alarm panels. * Respond to incidents including ...

Select Energy Services

Dispatcher

Midland, TX · On-site

Peak Rentals' Dispatcher is responsible for assigning drivers to trucks and providing accurate directions to well site locations or facilities. Dispatchers communicate with drivers via phone, GPS, or ...

Dreisbach Enterprises

Drayage Dispatcher

Oakland, CA

$80K - $95K/yr

As a Drayage Dispatcher, you'll be responsible for coordinating the daily movement of import and ... Coordinate appointments with port terminals and company facilities while ensuring required ...

Titan Security Group

Security Dispatcher

Cleveland, OH · On-site

$17.50/hr

Monitor CCTV camera systems within the facility. * Dispatch Patrol Officers to locations. * Answer regular phones and emergency phones. * Monitor alarm panels. * Respond to incidents including ...

Dreisbach Enterprises

Drayage Dispatcher

Oakland, CA · On-site

$80K - $95K/yr

As a Drayage Dispatcher, you'll be responsible for coordinating the daily movement of import and ... Coordinate appointments with port terminals and company facilities while ensuring required ...

ABM

Facilities Dispatch Operator -1st Shift

Savannah, GA · On-site

$22/hr

The Facilities Dispatch Operator serves as the primary point of contact for facility-related service requests within a manufacturing environment. This role is responsible for receiving incoming calls ...

T.G. Lee Dairy

Transportation Dispatcher

Orlando, FL

$24/hr

Determine daily shipping needs for the facility and assemble orders that make up outgoing loads ... Dispatch approved carriers and confirm load date/time and delivery date/time. * Monitor loads for ...

T. G. Lee Dairy

Transportation Dispatcher

Orlando, FL · On-site

$24/hr

Determine daily shipping needs for the facility and assemble orders that make up outgoing loads ... Dispatch approved carriers and confirm load date/time and delivery date/time. * Monitor loads for ...

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Facilities Dispatcher information

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$11

$22

$33

How much do facilities dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for facilities dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Facilities Dispatcher vs Maintenance Coordinator?

AspectFacilities DispatcherMaintenance Coordinator
CredentialsHigh school diploma; certifications in dispatch or logisticsHigh school diploma; certifications in maintenance management or related fields
Work EnvironmentDispatch centers, on-site facilities, or remoteOn-site maintenance teams, offices, or facilities
Employer & IndustryProperty management, commercial facilities, industrial plantsFacilities management, building maintenance, industrial settings
Search & Comparison IntentUnderstanding dispatch roles, scheduling, and coordinationManaging maintenance tasks, coordinating repairs

The Facilities Dispatcher primarily focuses on scheduling and coordinating the movement of personnel and equipment within facilities, ensuring smooth operations. In contrast, the Maintenance Coordinator manages maintenance activities, schedules repairs, and oversees upkeep tasks. Both roles require strong organizational skills and industry-specific knowledge, but they differ in daily responsibilities and focus areas.

Is a facilities dispatcher a high stress job?

A facilities dispatcher is responsible for coordinating maintenance, repairs, and service requests, often under time-sensitive conditions. The job can be stressful due to the need for quick decision-making, multitasking, and managing urgent issues, but stress levels vary depending on the work environment and workload. Strong organizational skills and experience with dispatching tools can help manage stress effectively.

What does a facilities dispatcher do?

A Facilities Dispatcher is responsible for coordinating and assigning maintenance and repair requests within a facility or organization. They act as a communication link between staff, maintenance teams, and sometimes external service providers to ensure issues are addressed promptly and efficiently. Their duties often include logging service requests, prioritizing tasks, dispatching technicians, and tracking the progress of work orders. Facilities Dispatchers play a critical role in maintaining the smooth operation of building systems and ensuring a safe, functional environment for occupants.

What are some common challenges facilities dispatchers face when coordinating maintenance requests?

Facilities Dispatchers often encounter challenges such as managing high volumes of service requests, prioritizing urgent issues, and ensuring effective communication between tenants, maintenance staff, and vendors. Balancing multiple requests while tracking work orders and schedules can be demanding, especially during peak times or emergencies. Strong organizational skills and the ability to remain calm under pressure are essential for efficiently resolving issues and maintaining smooth facility operations.

What are the key skills and qualifications needed to thrive as a facilities dispatcher, and why are they important?

To thrive as a Facilities Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring relevant experience in facilities or dispatching. Familiarity with Computerized Maintenance Management Systems (CMMS), work order software, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient coordination of maintenance requests, minimize downtime, and support smooth facility operations.
More about Facilities Dispatcher jobs
What cities are hiring for Facilities Dispatcher jobs? Cities with the most Facilities Dispatcher job openings:
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Facilities Dispatcher jobs near you
Infographic showing various Facilities Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, 1% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Facilities Dispatcher

Corporate Administrative Srvs

Pittsburgh, PA • Hybrid

Full-time

Re-posted 3 days ago

Job description

UPMC Corporate Facilities Engineering and Maintenance is hiring a Facilities Dispatcher to join our team! This role will work on varied days, which includes assigned weekends and holidays. The position will work daylight, evening and overnight shifts. This position requires onsite training and orientation. Upon successful completion of the training period, offsite work arrangements may be available based on departmental needs. Please note that in the event of a network outage or other critical technical issues, you may be required to report onsite temporarily. This individual must be located in the Pittsburgh area.

Do you have prior experience in a call center or dispatching role? If so, this could be the next step in your career. Apply today!

Want to learn more about our department? Take a look at this video! cdnapisec.kaltura.com/p/5687602/embedPlaykitJs/uiconf_id/53926082?iframeembed=true&entry_id=1_gohjk9t9


Responsibilities:

  • Act as the primary facilities operations contact to handle routine and emergency customer requests, following established CMMS data and process standardization and Best Practice protocols.
  • Provide CMMS and technical support to front-line facilities maintenance staff (both mobile and PC-based) for data entry, work request inquiries, and staff availability. Ensure operational safety and integrity by fielding internal and external facilities emergencies, including but not limited to vertical transportation failures and entrapments, pneumatic tube system failures, system alarms, MobileView temperature alerts, utility outages, condition alerts, floods, inclement weather, etc.

  • Preserve CMMS work order data integrity to enable time charge accuracy, labor productivity, track asset downtime, and capture cost recovery information.

    Maintain constant and detailed communication with a hybrid team of on-site and remote co-workers to ensure accurate and timely response to operational needs. Exhibit professionalism, flexibility, and conscientiousness in every customer interaction to foster an environment that reflects UPMC's core values and promotes patient safety and satisfaction.

  • High School Diploma or equivalent is required
  • Proficiency in Microsoft Office applications required.
  • Accurate and timely documentation of call information per departmental standards
  • Completion of the following UPMC courses via the Learning Catalog upon one year of employment in this role: Dealing with Difficult Customers DEI 101
  • One (1) year experience working in a call center or collaborative office setting required.
  • Call center and/or dispatching experience is strongly preferred
  • Typing speed of 41+ WPM highly preferred
  • Demonstrable analytical skills with the ability to think quickly and respond appropriately under stressful and/or emergency situations while preserving data integrity and process execution is required
  • Must possess a combination of compassion, decision making, and teamwork skills; ability to multi-task and communicate efficiently and effectively via telephone and online chat in a fast-paced environment.
  • Knowledge related to basic maintenance and facilities operations preferred.
  • Opportunity for on site, hybrid, or fully remote work available.
    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
    UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply