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Facilities Dispatcher Jobs (NOW HIRING)

Suburban Emergency Medical

DISPATCHER

Easton, PA · On-site

$20/hr

Gathers insurance, pre-authorizations and arranges for PMNC and related information from facilities ... Maintains daily dispatch logs. * Prepares and provides daily work and run schedules for all ...

Suburban EMS

DISPATCHER

Easton, PA · On-site

$20/hr

Gathers insurance, pre-authorizations and arranges for PMNC and related information from facilities ... Maintains daily dispatch logs. * Prepares and provides daily work and run schedules for all ...

Suburban EMS

DISPATCHER

Easton, PA · On-site

$20/hr

Gathers insurance, pre-authorizations and arranges for PMNC and related information from facilities ... Maintains daily dispatch logs. * Prepares and provides daily work and run schedules for all ...

Coleman Oil

Dispatcher

Kalispell, MT · On-site

... distribution facilities throughout the region before joining the NorthStar Energy family of ... About the Role The Dispatcher is responsible for coordinating the end-to-end dispatch and ...

City Service Valcon

Dispatcher

Kalispell, MT · On-site

... distribution facilities throughout the region before joining the NorthStar Energy family of ... About the Role The Dispatcher is responsible for coordinating the end-to-end dispatch and ...

Facility Solutions Group, Inc.

Service Dispatcher

Houston, TX · On-site

$17.75 - $23.50/hr

Facility Solutions Group is dedicated to timeless contribution and service in the lighting ... As a Service Dispatcher , you will examine and analyze customer work order requests and schedule ...

Ambi-Trans, Inc.

Dispatcher

Punta Gorda, FL · On-site

$17/hr

... dispatch appropriate vehicle * Data entry of information into industry specific software ... Remains polite and patient while collaborating with facilities calling in for transports Education ...

Danos, LLC

Dispatcher

Midland, TX · On-site

Dispatch crews, equipment, and materials to production, drilling, and facility locations. * Monitor field activities and adjust schedules based on operational priorities. * Maintain communication ...

Facility Solutions Group, Inc.

Service Dispatcher

Houston, TX · On-site

$17.75 - $23.50/hr

Overview Facility Solutions Group is dedicated to timeless contribution and service in the lighting ... As a Service Dispatcher , you will examine and analyze customer work order requests and schedule ...

Active Day Senior Care, Inc.

Dispatcher

Owensboro, KY · On-site

Receive and process trip requests from clients, facilities, brokers, and/or software platforms. * Schedule, modify, and cancel trips in the dispatch system as needed. * Manage diver schedules: Assign ...

DocGo

Dispatcher

Goodlettsville, TN · On-site

$20 - $24/hr

Provide top tier customer service to medical facilities, the public, and our EMTs. * Gather patient ... Dispatcher Qualifications: * High school diploma or general education degree (GED) * Proven ...

Danos, LLC

Dispatcher

Midland, TX · On-site

Dispatch crews, equipment, and materials to production, drilling, and facility locations. * Monitor field activities and adjust schedules based on operational priorities. * Maintain communication ...

DocGo

Dispatcher

Goodlettsville, TN

$24/hr

Provide top tier customer service to medical facilities, the public, and our EMTs. * Gather patient ... Dispatch ambulances to scheduled runs to ensureappropriate medicallevel of transport care to area ...

FACILITIES PERFORMANCE GROUP LLC

Dispatcher

Memphis, TN · On-site

$16 - $16.50/hr

Dispatchers are responsible for interacting with clients Worldwide via radio, paging and telephonic communications. Receives incoming calls, questions the caller to determine the nature of the call ...

Community Ambulance

Dispatcher

Las Vegas, NV

$37K - $72K/yr

Answers calls from various health care facilities (i.e., hospitals, clinics, and nursing homes ... Dispatch emergency and non-emergency calls to ambulances using the VHF Radio System. Communicates ...

Danos, LLC

Dispatcher

Midland, TX

Dispatch crews, equipment, and materials to production, drilling, and facility locations. * Monitor field activities and adjust schedules based on operational priorities. * Maintain communication ...

Genesis HealthCare System

Dispatcher II

Zanesville, OH · On-site

CAS Dispatch Hours: 15:00-23.00 Overview of Position: The Dispatcher II position is responsible for ... The incumbent is responsible for relaying patient medical information to hospital or facility as ...

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Facilities Dispatcher information

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$11

$22

$33

How much do facilities dispatcher jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for facilities dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a facilities dispatcher do?

A Facilities Dispatcher is responsible for coordinating and assigning maintenance and repair requests within a facility or organization. They act as a communication link between staff, maintenance teams, and sometimes external service providers to ensure issues are addressed promptly and efficiently. Their duties often include logging service requests, prioritizing tasks, dispatching technicians, and tracking the progress of work orders. Facilities Dispatchers play a critical role in maintaining the smooth operation of building systems and ensuring a safe, functional environment for occupants.

What are the key skills and qualifications needed to thrive as a facilities dispatcher, and why are they important?

To thrive as a Facilities Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring relevant experience in facilities or dispatching. Familiarity with Computerized Maintenance Management Systems (CMMS), work order software, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient coordination of maintenance requests, minimize downtime, and support smooth facility operations.

What are some common challenges facilities dispatchers face when coordinating maintenance requests?

Facilities Dispatchers often encounter challenges such as managing high volumes of service requests, prioritizing urgent issues, and ensuring effective communication between tenants, maintenance staff, and vendors. Balancing multiple requests while tracking work orders and schedules can be demanding, especially during peak times or emergencies. Strong organizational skills and the ability to remain calm under pressure are essential for efficiently resolving issues and maintaining smooth facility operations.

What is the difference between Facilities Dispatcher vs Maintenance Coordinator?

AspectFacilities DispatcherMaintenance Coordinator
CredentialsHigh school diploma; certifications in dispatch or logisticsHigh school diploma; certifications in maintenance management or related fields
Work EnvironmentDispatch centers, on-site facilities, or remoteOn-site maintenance teams, offices, or facilities
Employer & IndustryProperty management, commercial facilities, industrial plantsFacilities management, building maintenance, industrial settings
Search & Comparison IntentUnderstanding dispatch roles, scheduling, and coordinationManaging maintenance tasks, coordinating repairs

The Facilities Dispatcher primarily focuses on scheduling and coordinating the movement of personnel and equipment within facilities, ensuring smooth operations. In contrast, the Maintenance Coordinator manages maintenance activities, schedules repairs, and oversees upkeep tasks. Both roles require strong organizational skills and industry-specific knowledge, but they differ in daily responsibilities and focus areas.

Is it hard to get hired as a facilities dispatcher?

Getting hired as a facilities dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or communication tools. Some positions may prefer candidates with previous experience or relevant certifications, and competition can be moderate to high depending on the job market. Strong attention to detail and the ability to work under pressure are important for success in this role.
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Facilities Dispatcher jobs near you
Infographic showing various Facilities Dispatcher job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, and 12% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

DISPATCHER

Suburban Emergency Medical

Easton, PA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago

Key responsibilities

  • Uses phone, radio, and computer to accept calls, schedule, and dispatch emergency and non-emergency transports according to established protocols.

  • Dispatches emergency transports by assigning the most appropriate qualified crew and monitors crew and vehicle locations to ensure timely service.

  • Maintains communication with crews, verifies scheduled transports, and updates them on traffic or weather issues to facilitate efficient operations.

Job description

Description:Description 

Suburban Emergency Medical Services is an EMS leader in Northampton and Monroe County. We provide 911 emergency transport, non-emergency transport and paratransit services to the 19 municipalities we serve. Suburban EMS also provides mutual aid coverage to its surrounding agencies. Suburban EMS has 70 years of experience providing ambulance service 24 hours-a-day, 365 days-a-year. We are community focused and committed to quality patient care. 



We are currently seeking a full-time night dispatcher to join our team. Suburban EMS has 3 stations in Northampton County and 1 station in Monroe County. We currently have a day shift opening.  


 

Our operations include 21 ambulances, 2 QRS units, 20 Paratransit vehicles, over 140 employees, in-house Billing, Education, and Dispatch Departments. 


Job Duties and Responsibilities: 

  • Uses phone, radio, and computer to accept calls, schedules, and dispatches emergency transports in an expeditious manner among hospitals, nursing facilities, medical offices, and private residences, according to established protocols.  
  • Dispatches emergency transports in an expeditious manner, assigning the most appropriate qualified crew to respond. 
  • Schedules and dispatches non-emergency transports in a manner that maximizes efficiency, according to established protocols and without compromising patient care or comfort. 
  • Obtains pertinent information for records and billing as required by Suburban and the EMS Council, and records the information on the appropriate forms. Gathers insurance, pre-authorizations and arranges for PMNC and related information from facilities. 
  • Decides the most appropriate mode of transportation for clients based on medical necessity, unless patients prefer ambulance service and confirm payment in collaboration with the Billing Office. 
  • Reschedules transports as needed when problems with requesting party arise. 
  • Monitors crew and wheelchair van locations and utilization in order to coordinate services and schedules. Ensures area coverage and timely and efficient movement of ambulances when specific needs arise.  
  • Maintains professional relationships with other Suburban employees, 911 centers, healthcare facilities and municipal personnel, clients, and the general public. 
  • Maintains communications with all crews at all stations. Distributes information to crews as needed. 
  • Communicates with crews about issues that arise during transports, with regard to patients or to facilities. 
  • Verifies scheduled transports. 
  • Advises crews of traffic problems such as construction areas, accidents, congestion, and weather conditions. 
  • Enters data into and extracts data from the dispatch program. 
  • Maintains daily dispatch logs. 
  • Prepares and provides daily work and run schedules for all stations. 
  • Answers incoming phone calls, including overflow from Billing, and disburses calls to the appropriate personnel. 
  • Interacts with Billing to assist with questions from customers. 
  • Enters 911 calls into the dispatch program. 
  • Assists with scheduling of personnel for open shifts. 
  • Calls in personnel when the schedule requires additional resources. 
  • Prepares wheelchair billing as appropriate.  
  • Schedules stand-bys and community events as appropriate.  
  • Attends public service functions, expositions, and other public events while on duty and acts as a representative of the organization. 
  • Performs any other duty related to Suburban EMS as designated by the supervisor or designee. 

A full job description will be provided at the time of hire. 


Pay: $20/hour with increase based on previous experience as a Dispatcher 


Benefits: 

  • Health insurance 
  • Dental insurance 
  • Vision insurance 
  • Paid time off 
  • 401(k) matching 
  • Employee Assistance Program 
  • Short-term and Long-term disability  
  • Life insurance 
  • Education reimbursement 
Requirements:
  • High school diploma or a GED as evidence of completion 
  • At least three years of relevant experience.  
  • EMD certification preferable.