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Remote Cable Dispatcher Jobs in Indiana (NOW HIRING)

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Remote Cable Dispatcher information

What is a remote cable dispatcher?

Remote Cable Dispatchers are professionals who coordinate and manage the scheduling and routing of cable service technicians, typically working from a remote location. They handle customer service requests, assign jobs, monitor technician progress, and help resolve any issues that arise during service calls. By using specialized dispatch software and communication tools, they ensure that customers receive timely and efficient service. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote cable dispatcher?

To thrive as a Remote Cable Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and customer management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you excel in coordinating technicians and responding to service requests. These skills are crucial for ensuring efficient operations, timely service delivery, and high customer satisfaction in a fast-paced environment.

What are the typical challenges faced by remote cable dispatchers and how can they be managed?

Remote Cable Dispatchers often face challenges such as coordinating multiple service requests simultaneously, maintaining clear communication with field technicians, and managing time zones or coverage for different regions. To manage these, it's important to utilize dispatch software efficiently, develop strong organizational habits, and build rapport with both team members and technicians in the field. Proactive communication, attention to detail, and adaptability are key to ensuring smooth operations and timely service delivery.

What is the difference between Remote Cable Dispatcher vs Remote Cable Installer?

AspectRemote Cable DispatcherRemote Cable Installer
CredentialsBasic technical knowledge, communication skillsTechnical certifications, installation experience
Work EnvironmentOffice or remote, coordinating schedulesOn-site or remote, installing cable systems
Industry UsageTelecom companies, service providersConstruction, telecom, cable companies
Primary RoleScheduling and dispatching techniciansInstalling and maintaining cable infrastructure

The main difference is that Remote Cable Dispatchers coordinate and schedule cable installation or repair jobs remotely, focusing on communication and logistics. In contrast, Remote Cable Installers perform the physical installation of cable systems, often requiring technical certifications and on-site work. Both roles are essential in the cable industry but serve different functions within the service delivery process.

What are the most commonly searched types of Cable Dispatcher jobs in Indiana?

The most popular types of Cable Dispatcher jobs in Indiana are:

What are popular job titles related to Remote Cable Dispatcher jobs in Indiana?

For Remote Cable Dispatcher jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Cable Dispatcher jobs in Indiana look for?

The top searched job categories for Remote Cable Dispatcher jobs in Indiana are:

What cities in Indiana are hiring for Remote Cable Dispatcher jobs?

Cities in Indiana with the most Remote Cable Dispatcher job openings:

Remote Cable Dispatcher jobs near you
Infographic showing various Remote Cable Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Field Technician C (Indianapolis, IN)

L3HHCM20

Indianapolis, IN • Remote

$62K - $116K/yr

Full-time

Medical, Retirement, PTO

Posted 10 hours ago

Posted today

Job description

Job Title: Field Technician C

Job Code: 42967

Job Location: Indianapolis, IN

Job Schedule: 5/8 

Job Description:

L3Harris Technologies is seeking a Field Technician for the Company's Field Services organization supporting the Federal Aviation Administration (FAA).  This role will be responsible for field support. The Field Technician will support FAA contracts for FTI, ADSB, DCNS and any other Field Services programs as required.

Essential Functions:

  • Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
  • Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers' remote locations.
  • Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
  • Able to read/understand/follow equipment drawings and task orders.
  • Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
  • Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
  • Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
  • Be proactive and prepared for assigned tasks prior to dispatching.
  • Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs.
  • Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
  • Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.

Qualifications:

  • High School Diploma/equivalent and a minimum of 6 years of prior relevant experience; OR 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior relevant experience.
  • Possess and maintain a valid Driver's License, and a satisfactory driving record, as conditions of initial (and continued) employment.
  • This position requires the candidate to be able to obtain and maintain an FAA security clearance.

Preferred Additional Skills:

  • Network+, CCNA, CCNP, CCNA Wireless, A+
  • Ability to work from home, in an "on-call" status.
  • Must have the ability to obtain and maintain active FAA Security Clearance
  • Must be willing to travel (up to 100% of the time) to remote sites within a 3hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. 
  • Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
  • Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
  • Excellent customer service skills.
  • Ability to work in high stress and visibility environment
  • Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
  • Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
  • Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
  • Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
  • Working knowledge and usage of various network test equipment:  JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
  • IP Based knowledge with experience configuring routers and switches
  • Experience installing equipment racks (wallmount, raised floors, concrete, etc.)

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $62,500 - $116,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maine, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $54,500 - $101,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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