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911 Communication Director Jobs in Indiana (NOW HIRING)

Assistant Director-Planning DEPARTMENT: Building & Planning WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M ... E-911 Communications Department as required. Makes presentations to community groups regarding ...

Responds to emergency 911 calls as dispatched, manages emergency scenes, treats, stabilizes, and ... Communicate professionally with co-workers and the * Maintain a valid State of Indiana driver'

Responds to emergency 911 calls as dispatched, manages emergency scenes, treats, stabilizes, and ... Communicate professionally with co-workers and the * Maintain a valid State of Indiana driver'

Responds to emergency 911 calls as dispatched, manages emergency scenes, treats, stabilizes, and ... Communicate professionally with co-workers and the * Maintain a valid State of Indiana driver'

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911 Communication Director information

What is a 911 communication director?

A 911 Communication Director oversees the operations of an emergency dispatch center, ensuring efficient and effective emergency response coordination. They manage staff, develop policies, implement training programs, and work with law enforcement, fire, and medical services to improve emergency communication. The director also ensures compliance with regulations, manages budgets, and integrates new technology to enhance response times and accuracy. Their leadership is critical in maintaining public safety through seamless emergency communication operations.

What are the key skills and qualifications needed to thrive as a 911 communication director?

To thrive as a 911 Communication Director, you need expertise in emergency management, staff leadership, crisis communication protocols, and typically a background in public safety or emergency dispatch, often with a relevant bachelor's degree. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communications hardware, and certifications like APCO or NENA are frequently required. Outstanding organizational, decision-making, and interpersonal skills help excel in directing teams and resolving high-stress situations. These skills and qualifications are vital for ensuring rapid, coordinated emergency response and maintaining the effectiveness and morale of the communications center.

What are the typical career advancement opportunities for a 911 communication director?

As a 911 Communication Director, you can advance to higher administrative and executive roles within public safety organizations, such as Emergency Services Manager or Director of Public Safety Communications. Many directors also expand into regional or state-level positions, overseeing multiple dispatch centers or contributing to policy development. Participating in ongoing professional development, earning advanced certifications, and actively engaging with professional associations can further support career growth. Your experience as a director positions you well for broader leadership roles and consulting opportunities in emergency management.

What does a 911 Communication Director do?

A 911 Communication Director oversees emergency communication operations, manages dispatch staff, and ensures effective response coordination. They develop policies, handle public relations, and often require certifications in emergency management or dispatching, working in a high-pressure environment to ensure public safety.

What are popular job titles related to 911 Communication Director jobs in Indiana?

For 911 Communication Director jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for 911 Communication Director jobs?

Cities in Indiana with the most 911 Communication Director job openings:

Infographic showing various 911 Communication Director job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Assistant Plan Director

Steuben, IN โ€ข On-site

Steuben County
Public Administrationย โ€ขย 51 - 200 employees

Full-time

Re-posted 6 days ago


Job description

POSITION:  Assistant Director-Planning

DEPARTMENT:  Building & Planning

WORK SCHEDULE:  8:00 a.m. - 4:30 p.m., M-F

JOB CATEGORY:   PAT (Professional, Administrative, Technological)

STATUS:  Full-time

FLSA STATUS: Non-exempt

To perform this position successfully, an individual must be able to perform each essential function of the position satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Steuben County provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job unless the accommodations would present an undue hardship.

Incumbent serves as Assistant Director-Planning for Steuben County Building & Planning Department, responsible for performing a variety of administrative functions and assisting with enforcing zoning ordinances.

DUTIES:

Performs duties of Director in their absence or as needed.

Prepares and processes Department payroll, including completing forms, checking calculations, delivering to Auditor, and maintaining Department employee service records.

Reconciles cash and receipts and remits monies to Auditor as required.

Maintains Department accounts receivable, including receiving and recording payments on computer and preparing receipts. Maintains Department accounts payable, including preparing claims, signatures, documentation and calculations, submitting to Auditor and reconciling status reports.

Reviews land development and subdivision proposals to ensure compliance with applicable ordinances, including conducting on-site inspections, studying topography and aerial maps, communicating with developers and contractors, and resolving problems.

Issues Improvement Location Permits (ILP), including reviewing site plans, making on-site visits, measuring setbacks, calculating areas, ensuring compliance with applicable ordinances, and communicating with applicant and other government offices as needed.

Responds to inquiries, including researching on computer, microfiche and printed records, providing information, assisting with forms and applications, and explaining procedures and legal requirements.

Maintains County numbering system, including reviewing site plans for new construction, calculating and assigning location addresses, entering data on computer, and forwarding information to E-911 Communications Department as required. Makes presentations to community groups regarding County numbering system as requested.

Processes various zoning petition applications, including re-zones, vacations of public ways, variances, special exceptions, appeals, primary plats. Validates items and data of record for public hearings.

Reviews applications for zoning changes and variances, including studying documentation, conducting on-site inspections, measuring setbacks, calculating areas, communicating with applicants, resolving problems and making formal recommendations for approval or denial to Plan Commission and Board of Zoning Appeals (BZA). Revises and updates zoning maps as authorized.

Schedules and attends Plan Commission and Board of Zoning Meetings, including maintaining minutes and records, responding to inquiries, and providing technical assistance and materials regarding hearings and decisions of Plan Commission and BZA. Compiles, prepares, publishes, and distributes reports, ordinances and related materials as required. Publishes and provides notice of public hearings and meetings according to state and local requirements.

Cooperates with regulating agencies in administering flood plain management program, including preparing and submitting required reports, maintaining records of constructions in Special Flood Hazard Areas, and furnishing and providing for public inspection of regulatory flood data, maps and other records as required.

Performs duties of Field Code Enforcement Technician in their absence or as needed. Assists with preparing annual budgets.

Makes work assignments and provides training and corrective instruction to new personnel regarding Department policies and procedures and applicable ordinances.

Performs related duties as assigned.

I. JOB REQUIREMENTS:

High school diploma or HSE. Education beyond high school preferred.

Working knowledge of and ability to read, interpret and explain applicable laws, ordinances, property legal descriptions, and aerial and plat maps.

Working knowledge of basic bookkeeping principles and ability to perform arithmetic calculations and prepare and maintain accurate records as required.

Working knowledge of standard office policies and practices and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.

Working knowledge of standard English grammar, spelling and punctuation, and ability to prepare written reports and documents.

Ability to provide public access to, or maintain confidentiality of, Department information and records according to state requirements.

Ability to effectively communicate orally and in writing with co-workers, other County departments, various state departments, utility companies, fire departments, community postmasters, clerks and managers, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.

Ability to understand, memorize, retain, and carry out written and oral instructions and present findings in oral or written form.

Shall comply with employer and Department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.

Ability to make work assignments and provides training and corrective instruction to new personnel.

Ability to perform duties of Director and Field Code Enforcement Technician in their absence or as needed.

Ability to work alone with minimum supervision and with others in a team environment, work on several tasks at the same time, and work rapidly for long periods, occasionally under time pressure.

Ability to properly operate standard office equipment, including computer, calculator, printer, copier, scanner, Dictaphone, typewriter, microfiche reader, hand-held radio, and telephone.

Ability to occasionally work extended hours and regularly work evening hours.

Possession of a valid driver's license and demonstrated safe driving record.

II. DIFFICULTY OF WORK:

Incumbent’s duties are broad in scope and of substantial intricacy, involving many variables or considerations with interrelationships difficult to ascertain. Incumbent exercises professional standards and independent judgement in performing a variety of administrative functions and assisting with enforcing zoning ordinances.

III.  RESPONSIBILITY:

Incumbent performs a variety of standard, recurring duties according to legal guidelines and Department policies and procedures, with priorities determined primarily by Director and service needs of the public. Work is periodically reviewed through random checks for compliance with legal requirements and soundness of judgement. Errors in incumbent's work are usually prevented through procedural safeguards and are detected through notification from other departments, agencies or the public. Undetected errors may result in loss of time to correct error and inconvenience to other agencies and/or the public.

IV.  PERSONAL WORK RELATIONSHIPS:

Incumbent maintains frequent contact with co-workers, other County departments, various state departments, utility companies, fire departments, community postmasters, clerks and managers, and the public, for the purpose of exchanging and explaining information.

Incumbent reports directly to Director.

V.  PHYSICAL EFFORT AND WORK ENVIRONMENT:

Incumbent performs duties in a standard office environment and outdoors, involving driving to various property sites, standing/walking for long periods, walking on uneven terrain, lifting/carrying objects weighing under 25 pounds, sitting/walking at will, close/far vision, color/depth perception, speaking clearly, and hearing sounds/communication.

Incumbent is occasionally required to work extended hours and is regularly required to work evening hours