ZipRecruiter

Log In

1

Dispatch Manager Jobs in Iowa (NOW HIRING)

TERRACON

Resource Coordinator/Dispatcher

Des Moines, IA · On-site

Receives and manages incoming service requests (internal and external) to dispatch appropriately trained staff for the assignment. Dispatchers multitask with strong communication skills, maintaining ...

TERRACON

Resource Coordinator/Dispatcher

Des Moines, IA · On-site

Receives and manages incoming service requests (internal and external) to dispatch appropriately trained staff for the assignment. Dispatchers multitask with strong communication skills, maintaining ...

Altorfer Inc

Central Dispatch

Cedar Rapids, IA · On-site

Central Dispatch Req No. 2026-5607 Category Administrative/Clerical Location US-IA-Cedar Rapids ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Harms Oil

Dispatch Analyst

Carlisle, IA · On-site

Due to our customer needs Dispatch Analysts are offered company phones and laptops to manage these inquiries wherever they may be while also being offered some flexibility in their work schedule to ...

next page

Showing results 1-20

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Iowa

Dispatch Manager information

See Iowa salary details

$28.2K

$59.1K

$97.2K

How much do dispatch manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for dispatch manager in Iowa is $59,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $67,200.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Iowa? The most popular types of Dispatch jobs in Iowa are:
What are popular job titles related to Dispatch Manager jobs in Iowa? For Dispatch Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Iowa look for? The top searched job categories for Dispatch Manager jobs in Iowa are:
What cities in Iowa are hiring for Dispatch Manager jobs? Cities in Iowa with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in IA? For Dispatch Manager jobs in IA, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,069 per year, or $28.4 per hour.
Service Dispatch Supervisor

Service Dispatch Supervisor

Per Mar Security Services

Davenport, IA • On-site

Full-time

PTO

Re-posted 7 days ago

Job description

Service Dispatch Supervisor

As the Service Dispatch Supervisor, you will oversee the daily operations of the Service Dispatch team and help ensure that customers, technicians, and internal teams have accurate and timely information.

Responsibilities include:

  • Lead, coach, train, and support members of the Service Dispatch team.
  • Monitor service ticket queues, call queues, and scheduled appointments to ensure work is handled promptly and consistently.
  • Help dispatchers prioritize calls, communicate clearly, and follow established procedures.
  • Step in directly with customers when issues need escalation, clarification, or additional follow-up.
  • Schedule service calls and assign work to service technicians.
  • Communicate professionally with customers and technicians regarding service call status, appointment changes, delays, and follow-up needs.
  • Make sure service tickets and customer accounts are updated with clear, accurate notes.
  • Help ensure customers are contacted promptly after service requests are created.
  • Help ensure service appointments are scheduled quickly, and customers are kept informed if timelines change.
  • Review open tickets to confirm proper follow-up and documentation.
  • Listen to live and recorded calls for quality, coaching, and training purposes.
  • Work closely with management to improve procedures, team performance, and customer experience.
  • Assist with payroll review, PTO requests, scheduling coverage, and other supervisory responsibilities.
  • Identify opportunities to refer customers to the appropriate Per Mar department when additional products or services may help them.

A successful Service Dispatch Supervisor will:

  • Build a team that communicates clearly, follows through, and takes ownership.
  • Keep service tickets moving and reduce confusion for customers, technicians, and internal teams.
  • Coach team members in a direct but supportive way.
  • Stay calm and organized when call volume, customer concerns, or scheduling issues increase.
  • Set expectations, hold people accountable, and jump in when the team needs help.
  • Create a consistent, professional experience for customers who need service.

Requirements:

  • High school diploma or GED required.
  • Two or more years of related experience in dispatch, scheduling, customer service, alarm monitoring, service operations, or a similar environment preferred.
  • Previous team lead or supervisory experience preferred.
  • Experience in the security, fire alarm, field service, HVAC, electrical, telecommunications, or similar service industry is helpful but not required.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.