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Dispatch Manager Jobs in Iowa (NOW HIRING)

Altorfer Inc

Central Dispatch

Cedar Rapids, IA

Central Dispatch Req No. 2026-5607 Category Administrative/Clerical Location US-IA-Cedar Rapids ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer

Central Dispatch

Cedar Rapids, IA

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Harms Oil

Dispatch Analyst

Carlisle, IA · On-site

Due to our customer needs Dispatch Analysts are offered company phones and laptops to manage these inquiries wherever they may be while also being offered some flexibility in their work schedule to ...

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See Iowa salary details

$28.2K

$59.1K

$97.2K

How much do dispatch manager jobs pay per year?

As of May 30, 2026, the average yearly pay for dispatch manager in Iowa is $59,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $67,200.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Iowa? The most popular types of Dispatch jobs in Iowa are:
What are popular job titles related to Dispatch Manager jobs in Iowa? For Dispatch Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Iowa look for? The top searched job categories for Dispatch Manager jobs in Iowa are:
What cities in Iowa are hiring for Dispatch Manager jobs? Cities in Iowa with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in IA? For Dispatch Manager jobs in IA, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Iowa as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 65% Full Time, 9% Part Time, 8% Temporary, and 14% Contract. Highlights an 25% Physical, and 75% Remote job distribution, with an average salary of $59,069 per year, or $28.4 per hour.
Service Dispatch Supervisor

Service Dispatch Supervisor

Per Mar Security Services

Davenport, IA

Full-time

PTO

Posted 24 days ago

Job description

Service Dispatch Supervisor

We are looking for a detail-oriented, friendly and helpful person to join our Service Dispatch team!

The Service Dispatcher Supervisor will schedule and monitor service calls for service technicians and Electronic Security customers, and provide excellent customer service to our clients. This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

This position will also have leadership responsibilities, including overseeing and guiding the Centralized Dispatch Group to achieve their goals.

What You’ll Be Doing:

  • Scheduling of service calls and assignment of job duties for technicians
  • Communicate professionally with customers and techs on status of service calls.
  • Track, update and maintain status of calls/service tickets in Service Queue and customer accounts.
  • Track and report all service work done.
  • When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

Additonal Management Duties:

  • Work closely with the Sr. Manager, Operations Support in developing procedures and guidelines for the Centralized Dispatch Group.
  • Work with, train, and guide the Centralized Service Dispatch Group towards the following:
    • Calling on newly created tickets within 90 minutes.
    • Ensuring appointments are scheduled within 24 hours of service request.
    • Immediately notifying customers and clients when a technician is going to be late or will not make the appointment.
    • Ensuring proper follow-up with customers regarding any tickets that will be open for an extended period of time by noting weekly.
    • Ensuring notes are being added to tickets so anyone in the company (i.e. Customer Care, Central Station, Management, Sales Rep., etc.) can pull up a ticket and identify the status and advise a customer.
  • Oversees the ticket queues, appointments and call queues to ensure everyone is working in a uniform fashion
  • Reviews/updates payroll as needed.
  • Reviews/approves PTO requests.
  • Listens in on live and previously recorded phone calls for quality control.
  • Maintains and provides training

What You’ll Need:

  • High school diploma or general education degree (GED) is required
  • Two years related experience/training in alarm monitoring or scheduling is preferred.
  • Previous team management or supervisory experience preferred.
  • Strong attention to detail
  • Strong Communication skills, both written and spoken
  • Ability to interpret notes in accounts and instructions given
  • Ability to multi-task and problem solve
  • Work cohesively in a team environment