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Dispatch Coordinator Jobs in Iowa (NOW HIRING)

The Waldinger Corp.

Call Center Coordinator

Des Moines, IA · On-site

$17.50 - $23/hr

Dispatching: Coordinates with technicians and branch personnel to schedule work and manpower afterhours and on all holidays. Dispatches the appropriate technician to the appropriate service call.

Ladco Design Center

Call Center Coordinator

Des Moines, IA · On-site

$17.50 - $23/hr

Updates the dispatch board continuously and maintains the call schedule according to order of ... Requirements: • Previous coordinating and dispatching or inbound cell center experience preferred ...

Altorfer CAT

Central Dispatch

Bettendorf, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Actively communicate with customers, sales team and rental coordinators daily with equipment being ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Actively communicate with customers, sales team and rental coordinators daily with equipment being ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Actively communicate with customers, sales team and rental coordinators daily with equipment being ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Actively communicate with customers, sales team and rental coordinators daily with equipment being ...

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Dispatch Coordinator information

See Iowa salary details

$11

$22

$35

How much do dispatch coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for dispatch coordinator in Iowa is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $31.15 per hour, depending on experience, location, and employer.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.
More about Dispatch Coordinator jobs

What are the most commonly searched types of Dispatch jobs in Iowa?

The most popular types of Dispatch jobs in Iowa are:

What are popular job titles related to Dispatch Coordinator jobs in Iowa?

For Dispatch Coordinator jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Dispatch Coordinator jobs in Iowa look for?

The top searched job categories for Dispatch Coordinator jobs in Iowa are:

What cities in Iowa are hiring for Dispatch Coordinator jobs?

Cities in Iowa with the most Dispatch Coordinator job openings:

What are popular job titles related to Dispatch Coordinator jobs in IA?

For Dispatch Coordinator jobs in IA, the most frequently searched job titles are:

Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $47,105 per year, or $22.6 per hour.

Dispatch Support Coordinator

Ruan Transportation Management Systems

Ankeny, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

187th of 366 rated logistics

Job description

This is a full-time position working onsite in Ankeny, IA.
Schedule: Sunday to Tuesday and Every Other Saturday.
Hours: 7:00 PM-7:00 AM
Ruan presents a great opportunity within the new Extended Operations Center that is changing the way Ruan does their business. If you appreciate an alternating 3 or 4 day work week that provides lots of time off, then we have found your new home. Our team members will be trained to provide seamless support and business continuity to Ruan's operations team members and customers outside of traditional work hours and provide services that can be more efficiently completed by a centralized team in Des Moines.
Team members will provide central customer service and dispatch support for multiple operations throughout the Ruan network, including drivers, customers, maintenance and operations staff. Assign workload for available drivers, monitor product movements and resolve delivery and scheduling issues. Properly monitor, edit and update the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
  • Accurately prepare and process real time data including but not limited to maintaining driver activities in computer systems, driver hours of service, fuel inquiries and other required items. Responsible to update driver and dispatch information into dispatch system real time.
  • Respond to customer issues, may include but not limited to looking up information, completing reports and updating orders, recording necessary information and responding to emails.
  • Effectively communicate with operations on a regular and timely basis regarding issues impacting the customer and/or their service expectations and commitments.
  • Record and maintain an updated computer log of incidences. Manage administrative and customer service responsibilities.
  • Assist operations team members and drivers with training and resource material for standard operational processes and procedures as necessary.
  • Perform other job related duties and special projects as required.

Job Requirements/Minimum Qualifications:
Education: High School Diploma/GED or equivalent experience
Experience: 1-2 years' experience in Transportation, dispatching, customer service, or other related experience
  • Requires excellent oral and written communication skills. Must be able to provide good customer service and problem solving abilities. Must be willing to work 12 hour shifts, weekends and be available to work overtime. Shift schedule: work 4 days off 3, work 3 days off 4. Must be dependable, reliable and able to work independently in a fast pace environment. Needs strong organizational, prioritization, and multitasking skills.
  • Employee should have some knowledge in DOT rules and regulations.
  • Strong computer skills including MS Office Suite (Word, Excel, Outlook) and ability to learn to work on various software required.

Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

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