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Dispatcher Jobs in Iowa (NOW HIRING)

Trinity Health

Dispatcher

Centralia, IA · On-site

The dispatcher will coordinate responses by obtaining patient information and activating the appropriate * Coordinates alternate transportation when a transport team is unable to provide service.

Trinity Health

Dispatcher

Centralia, IA · On-site

The dispatcher will coordinate responses by obtaining patient information and activating the appropriate * Coordinates alternate transportation when a transport team is unable to provide service.

Trinity Health

Dispatcher

Centralia, IA · On-site

The dispatcher will coordinate responses by obtaining patient information and activating the appropriate * Coordinates alternate transportation when a transport team is unable to provide service.

Arrow Towing Company

Dispatcher

Council Bluffs, IA

Arrow Towing is hiring Dispatchers ; shifts are flexible and available any time of day or night, 7 days a week. We will train the right person! Attitude, work ethic, and customer focus are essential ...

National Express Corp

Dispatcher

Waterloo, IA · On-site

Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues ...

GardenCore

Dispatcher

Oskaloosa, IA · On-site

$22 - $24/hr

GardenCore is seeking a Dispatcher that will be responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics ...

Imh

Dispatcher

George, IA · On-site

$18.85 - $25.61/hr

A Dispatcher is a member of a call center which not only handles PBX functions but serves as an essential part to emergency communications during medical, facility, security and weather-related ...

City of Cedar Rapids

911 Dispatcher

Cedar Rapids, IA · On-site

$59K - $75K/yr

Join our team as a 911 Dispatcher and become a vital lifeline between those in need and emergency services. We're looking for a calm, compassionate, and quick-thinking individual who thrives in a ...

Boone County Iowa

Dispatcher

Boone, IA · On-site

$23.85 - $28.06/hr

Dispatching of police, medical and fire services on a county-wide basis. Calls for services received from various police agencies and E911 system. Operate police radio system, national crime computer ...

City of Cedar Rapids, IA

911 Dispatcher

Cedar Rapids, IA · On-site

$59K - $75K/yr

Join our team as a 911 Dispatcher and become a vital lifeline between those in need and emergency services. We're looking for a calm, compassionate, and quick-thinking individual who thrives in a ...

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All JobsDispatcher JobsDispatcher Jobs in Iowa

Dispatcher information

See Iowa salary details

$10

$20

$31

How much do dispatcher jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dispatcher in Iowa is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.36 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

How easy is it to get hired as a dispatcher?

Getting hired as a dispatcher generally depends on relevant experience, communication skills, and knowledge of dispatch software or radio systems. Entry-level positions may require a high school diploma, while some roles prefer prior experience or certifications. Job availability can vary by industry and location, but strong organizational skills and the ability to work under pressure are important for success.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
More about Dispatcher jobs
What are the most commonly searched types of Dispatcher jobs in Iowa? The most popular types of Dispatcher jobs in Iowa are:
What are popular job titles related to Dispatcher jobs in Iowa? For Dispatcher jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Dispatcher jobs in Iowa look for? The top searched job categories for Dispatcher jobs in Iowa are:
What cities in Iowa are hiring for Dispatcher jobs? Cities in Iowa with the most Dispatcher job openings:
What are popular job titles related to Dispatcher jobs in IA? For Dispatcher jobs in IA, the most frequently searched job titles are:
Dispatcher jobs near you
Infographic showing various Dispatcher job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,040 per year, or $20.7 per hour.

Dispatcher

Dalton Plumbing Heating Cooling Electric & Fireplaces

Cedar Falls, IA

Full-time

Re-posted 17 days ago

Job description

We are seeking a highly organized and customer-focused Dispatcher to coordinate and schedule service calls for our plumbing, heating and cooling, and electrical teams. The Dispatcher plays a critical role in ensuring efficient operations, timely service delivery, and a positive customer experience.

Key Responsibilities:

  • Schedule and dispatch technicians for service, maintenance, and emergency calls
  • Communicate with customers to confirm appointments, provide updates, and address inquiries
  • Monitor technician routes and adjust schedules as needed to maximize efficiency
  • Prioritize service calls based on urgency and availability
  • Maintain accurate records of jobs, customer interactions, and technician status
  • Coordinate with field technicians to ensure they have necessary job details and materials
  • Handle incoming calls and service requests in a professional and timely manner
  • Assist in resolving scheduling conflicts or service issues

Qualifications:

  • High school diploma or equivalent required
  • Previous dispatching or customer service experience preferred (especially in home services)
  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Ability to work in a fast-paced environment
  • Proficiency with scheduling software and basic computer systems

Preferred Skills:

  • Experience in plumbing, HVAC, or electrical service industries
  • Familiarity with dispatch or field service management software
  • Ability to remain calm under pressure and adapt quickly to changing priorities

About Dalton PHC:
Dalton PHC provides reliable plumbing, heating and cooling, and electrical services with a strong commitment to quality workmanship and customer satisfaction. We pride ourselves on professionalism, teamwork, and delivering dependable solutions to our community.


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