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At Home Dispatch Jobs in Iowa (NOW HIRING)

Hodge

Fleet & Dispatch Supervisor

Dubuque, IA · On-site

$70K - $74K/yr

Why HODGE At HODGE, we truly believe success comes from treating people like family. That's why we ... Dispatch Operations & Fleet Coordination: Manage all dispatch functions, including scheduling ...

Hodge

Fleet & Dispatch Supervisor

Dubuque, IA · On-site

$70K - $74K/yr

Dispatch Supervisor we've been looking for. In this critical role, you will oversee daily dispatch ... Why HODGE At HODGE, we truly believe success comes from treating people like family. That's why we ...

Altorfer Inc

Central Dispatch

Cedar Rapids, IA · On-site

Central Dispatch Req No. 2026-5607 Category Administrative/Clerical Location US-IA-Cedar Rapids ... May, on a continuous basis, sit at a desk for a long period of time; answer telephone in the yard ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... May, on a continuous basis, sit at a desk for a long period of time; answer telephone in the yard ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... May, on a continuous basis, sit at a desk for a long period of time; answer telephone in the yard ...

Altorfer CAT

Central Dispatch

Cedar Rapids, IA · On-site

To be effective the Central Transportation Dispatcher must establish an understanding of the ... May, on a continuous basis, sit at a desk for a long period of time; answer telephone in the yard ...

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Showing results 1-20

All JobsAt Home Dispatch JobsAt Home Dispatch Jobs in Iowa

At Home Dispatch information

What is the difference between At Home Dispatch vs Delivery Driver?

AspectAt Home DispatchDelivery Driver
CredentialsNone typically required, may need a valid driver’s licenseValid driver’s license, vehicle insurance
Work EnvironmentHome-based, coordinating dispatches remotelyOn the road, delivering goods to customers
Employer & IndustryLogistics, courier services, transportation companiesFood, retail, courier services

At Home Dispatch involves managing delivery schedules remotely, while Delivery Drivers physically transport goods. Both roles are essential in logistics but differ in work setting and responsibilities.

What are the key skills and qualifications needed to thrive as an at home dispatch?

To excel as an At Home Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools like VoIP phones is important for managing logistics remotely. Excellent problem-solving abilities, customer service orientation, and the ability to stay calm under pressure are crucial soft skills. These competencies are vital for ensuring timely, accurate coordination between clients, drivers, and other stakeholders in a remote environment.

What does an at home dispatch do?

As an At Home Dispatch professional, you play a crucial role in bridging the gap between customers, field service teams, and other departments. Your day often involves monitoring schedules, responding to urgent requests, and rerouting technicians to address unexpected delays or emergencies. Effective communication via phone, chat, or dispatch software is key, as you'll need to provide real-time updates and resolve conflicts to ensure smooth operations. Building strong working relationships with field staff and maintaining a calm demeanor under pressure are essential for success in this role.

What is an at home dispatch?

An At Home Dispatch job involves coordinating and managing the scheduling and routing of services, deliveries, or personnel from a remote, home-based location. Dispatchers in this role typically communicate with drivers, technicians, or field workers via phone or online systems, ensuring efficient operations and timely responses to requests. This position requires strong organizational and communication skills, as well as the ability to multitask and use dispatch software. Working from home provides flexibility but also requires self-motivation and a reliable internet connection.
What are the most commonly searched types of Dispatch jobs in Iowa? The most popular types of Dispatch jobs in Iowa are:
At Home Dispatch jobs near you
Infographic showing various At Home Dispatch job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution.

Dispatch Support Coordinator

Ruan Transportation Management Systems

Ankeny, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

184th of 359 rated logistics

Job description

This is a full-time position working onsite in Ankeny, IA.
Schedule: Sunday to Tuesday and Every Other Saturday.
Hours: 7:00 PM-7:00 AM
Ruan presents a great opportunity within the new Extended Operations Center that is changing the way Ruan does their business. If you appreciate an alternating 3 or 4 day work week that provides lots of time off, then we have found your new home. Our team members will be trained to provide seamless support and business continuity to Ruan's operations team members and customers outside of traditional work hours and provide services that can be more efficiently completed by a centralized team in Des Moines.
Team members will provide central customer service and dispatch support for multiple operations throughout the Ruan network, including drivers, customers, maintenance and operations staff. Assign workload for available drivers, monitor product movements and resolve delivery and scheduling issues. Properly monitor, edit and update the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
  • Accurately prepare and process real time data including but not limited to maintaining driver activities in computer systems, driver hours of service, fuel inquiries and other required items. Responsible to update driver and dispatch information into dispatch system real time.
  • Respond to customer issues, may include but not limited to looking up information, completing reports and updating orders, recording necessary information and responding to emails.
  • Effectively communicate with operations on a regular and timely basis regarding issues impacting the customer and/or their service expectations and commitments.
  • Record and maintain an updated computer log of incidences. Manage administrative and customer service responsibilities.
  • Assist operations team members and drivers with training and resource material for standard operational processes and procedures as necessary.
  • Perform other job related duties and special projects as required.

Job Requirements/Minimum Qualifications:
Education: High School Diploma/GED or equivalent experience
Experience: 1-2 years' experience in Transportation, dispatching, customer service, or other related experience
  • Requires excellent oral and written communication skills. Must be able to provide good customer service and problem solving abilities. Must be willing to work 12 hour shifts, weekends and be available to work overtime. Shift schedule: work 4 days off 3, work 3 days off 4. Must be dependable, reliable and able to work independently in a fast pace environment. Needs strong organizational, prioritization, and multitasking skills.
  • Employee should have some knowledge in DOT rules and regulations.
  • Strong computer skills including MS Office Suite (Word, Excel, Outlook) and ability to learn to work on various software required.

Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

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