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Ticket Operations Manager Jobs in Iowa (NOW HIRING)

Ticket Writer - FT

Marquette, IA ยท On-site

$13.50/hr

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Ticket ...

Ticket Writer - FT

Marquette, IA ยท On-site

$13.50/hr

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role:

Ticket Writer - FT

Marquette, IA ยท On-site

$13.50/hr

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role:

Ticket Writer - FT

Marquette, IA ยท On-site

$13.50/hr

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role:

Ticket Writer - FT

Marquette, IA ยท On-site

$13.50/hr

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role:

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Showing results 1-20

Ticket Operations Manager information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do ticket operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ticket operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Iowa?

The most popular types of Ticket Operations jobs in Iowa are:

What are popular job titles related to Ticket Operations Manager jobs in Iowa?

For Ticket Operations Manager jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Ticket Operations Manager jobs?

Cities in Iowa with the most Ticket Operations Manager job openings:

Infographic showing various Ticket Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,602 per year, or $28.7 per hour.

Assistant Ticket Office Manager | Full-Time | Iowa Events Center

AEG

Des Moines, IA โ€ข On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
We are looking for an Assitant Ticket Office Manager who will assist in the management and effective operation of the day-to-day Ticket Office functions, all event-related functions, and settlements. This position will be the primary ticketing contact for the tenant teams and state tournaments.
This role pays an annual salary of $55,000-$60,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
Responsibilities
  • Builds and maintains events as assigned in Paciolan.
  • Coordinates all event information between the promoter, building personnel, and the ticket company in a timely manner.
  • Primary contact with the building's tenant teams.
  • Works with event promoters and building personnel to establish ticket pricing, scaling, and seating configuration.
  • Maintains knowledge of Paciolan, working with account representatives for updates and revisions to ticket operations.
  • Hires, trains, and supervises full-time and part-time box office staff in the proper sales and resolution procedures.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket-buying public.
  • Extract, manipulate, and disseminate relevant ticketing data to assist promoters and staff in pricing, scaling, and financial decisions.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, and is able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.

Qualifications
  • Bachelor's Degree preferred
  • Experience with ticketing software; Paciolan strongly preferred.
  • Experience hiring, training, scheduling, and supervising part-time staff
  • Experience providing customer service and resolving ticketing-related inquiries and issues
  • Excellent communication, problem-solving, and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including recordkeeping and reconciliation
  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines
  • Ability to analyze data and figures
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to work extended hours, holidays, and weekends as needed

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992