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Ticket Operations Manager Jobs in Iowa (NOW HIRING)

AEG

President, Business Operations

West Des Moines, IA · On-site

... managing a P&L and organizational budget. * Demonstrated success in corporate partnerships, ticket ... President, Business Operations Organization: Des Moines Buccaneers Reports To: Ownership / Board of ...

Gondola

President, Business Operations

Des Moines, IA · On-site

$180 - $240/hr

... managing a P&L and organizational budget. * Demonstrated success in corporate partnerships, ticket ... President, Business Operations * Organization: Des Moines Buccaneers * Reports To: Ownership ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Iowa

Ticket Operations Manager information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do ticket operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ticket operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Iowa?

The most popular types of Ticket Operations jobs in Iowa are:

What are popular job titles related to Ticket Operations Manager jobs in Iowa?

For Ticket Operations Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Iowa look for?

The top searched job categories for Ticket Operations Manager jobs in Iowa are:

What cities in Iowa are hiring for Ticket Operations Manager jobs?

Cities in Iowa with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,602 per year, or $28.7 per hour.

Manager, Premium Seating| Full-Time | Casey's Center

AEG

Des Moines, IA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Manager, Premium Seating, will be responsible for generating revenue from local, regional, and national companies through the sale of premium seating at Casey's Center. This position will work as part of the sales team, reporting directly to the Director of Partnerships. The Manager, Premium Seating's primary focus is the sales and client service for premium seating at Casey's Center, including luxury suites, loge boxes, club seats, and hospitality packages.
This role pays a base salary of $50,000 to $60,000 and is commission eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until November 20, 2026.
Responsibilities
  • Work with the Director of Partnerships and VP of OVG Global Partnerships to develop a strategic plan to drive premium seating revenue for the venue.
  • Responsible for establishing new business relationships to achieve annual revenue goals while servicing existing premium seating clients.
  • Conduct cold calls as a way of securing appointments to sell to new prospects
  • Assist in the creation and development of sales presentation materials.
  • Support and work closely with regional management and on-site local management.
  • Effectively present proposals in front of individuals and large groups.
  • Leverage your passion and empathy to develop a long-term business relationship between your client and the venues.
  • Relentlessly prospect new business weekly to set meetings with qualified prospects, fill the pipeline, and advance business relationships quickly and efficiently.
  • Communicate well across all areas of the company, including legal, accounting, marketing, community relations, and ticket operations.
  • Work closely with the Event Services, Marketing, and Partnership teams to ensure that current clients receive superior service and fulfillment of each contract.
  • Training of event staff for Premium Seating functions as well as assisting event staff as it relates to premium seating.
  • Create premium packages as they relate to special events and concerts.
  • Responsible for reporting and tracking premium seating inventory.
  • Develops sales action plans and tracking inventory to ensure hitting budget goals
  • Prospect, sell, cultivate, and maintain new and existing corporate clients for the venues
  • Facilitate the execution of all aspects of servicing for premium seating clientele
  • Participate in servicing premium customers through various means, including direct contact, newsletters, networking gatherings, etc.
  • Work and attend events, promotions, and OVG events.

Qualifications
  • Bachelor's degree or the equivalent training & experience.
  • 3-5 years of professional sponsorship experience in a high-performance sales environment; sports, entertainment, and/or arena industry experience preferred.
  • Must be self-motivated and dynamic with the ability to multi-task in a fast-paced environment and have strong strategic thinking and planning skills.
  • Strong Microsoft Office skills (Outlook, PowerPoint, Excel, Word); Adobe Creative Cloud suite (InDesign, Photoshop, etc.) experience is a plus.
  • Experience with Salesforce/KORE (CRM) as well as Paciolan or other ticketing providers is preferred
  • Strong professional relationship skills; ability to establish and maintain long-term strategic relationships with corporate clients and co-workers.
  • Must possess problem-solving capabilities to address and resolve issues that face a growing enterprise.
  • A strong and effective negotiator, comfortable in both complex negotiations and dynamic business situations.
  • Must produce results and be bottom-line oriented while possessing empathy towards people and their values.
  • Professional appearance, attitude, and the ability to work well with others are required.
  • Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
  • Strong time management, communication, and organizational skills.
  • Able to work non-traditional hours in non-traditional settings, including nights, all events, weekends, events, and holidays as required.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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