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Directory Assistant Jobs (NOW HIRING)

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

Stem Xpert

Active directory engineer

Plano, TX

$50.50 - $66/hr

Open for Plano, TX, McLean, VA Or Melville, NY Duration: 6-12 months The primary function of the Active Directory engineer will be to assist in the remediation of privileged access on Windows servers ...

Marotta Controls

Active Directory Engineer

Parsippany, NJ · On-site

$53 - $69.50/hr

... Assist with audits, compliance assessments, and evidence collection related to identity and access controls • Develop and maintain technical documentation, standards, and operational procedures • ...

Western Milling

IT Intern

Visalia, CA

$16.90/hr

Create and manage users and computers in Active Directory. * Assist with documenting internal procedures in the knowledge base. * Help desk triage and escalation. * Shadow/assist IT team members on ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What are Directory Assistants?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a Directory Assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges Directory Assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.
More about Directory Assistant jobs
What cities are hiring for Directory Assistant jobs? Cities with the most Directory Assistant job openings:
What are the most commonly searched types of Directory jobs? The most popular types of Directory jobs are:
What states have the most Directory Assistant jobs? States with the most job openings for Directory Assistant jobs include:
What job categories do people searching Directory Assistant jobs look for? The top searched job categories for Directory Assistant jobs are:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Active Directory Engineer

Active Directory Engineer

System One

Springfield, VA • On-site

$55.25 - $72.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Job Title: Active Directory Engineer Location: Springfield, VA Onsite – onsite Security Clearance: Top Secret Responsibilities
  • Support the process to allow on-premise web-based applications to be accessed externally in a secure manner
  • Configure Conditional Access Policies within Azure AD to meet business requirements
  • Manage Active Directory, DNS, SCOM\SCCM, group policy, and PowerShell scripting to ensure system integrity and security
  • Diagnose complex replication, group policy, and multi-domain issues in Active Directory environments
  • Incorporate innovative technologies into the Department’s equipment modernization program
  • Act as Active Directory liaison with the MCAS Project Team
  • Participate with the MCAS engineering group to implement directory-related services as part of the deployment plan
  • Lead and participate in technical meetings
  • Ensure services managers are aware of system problems or customer issues
  • Create MCAS AD test plans, technical specifications, and white papers as required
  • Communicate project activities and status regularly to project leads
  • Onboard applications in Azure AD and assist application owners with SPN creation
  • Create Kerberos Constrain Delegation (KCD) for SSO
  • Replicate changes across three Active Directory core sites (BIMC, EW, MS)
  • Configure single sign-on in Azure AD
Requirements
  • Bachelor’s degree with 5+ years of recent system engineering experience
  • Proficiency in authoring PowerShell scripts for task automation
  • Strong understanding of DNS Management
  • Solid experience with Group Policy for server management
  • Foundational to advanced proficiency with SCOM and SCCM
  • Microsoft MSCE certification (desired)
  • Familiarity with DoS processes (desired)
  • Microsoft and/or networking certifications (desired)
  • Ability to apply ITIL v3 Foundation concepts in the workplace (desired)
  • Excellent interpersonal and team skills
  • Strong writing skills
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #LI-KA1 #M1

Ref: #851-Rockville-S1

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