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Directory Assistant Jobs (NOW HIRING)

Stardock Corporation

Junior IT Analyst

Plymouth, MI · On-site

$45K - $50K/yr

Support the administration of Active Directory. * Assist in managing servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates, and patches.

Stardock Corporation

Junior IT Analyst

Plymouth, MI

$45K - $50K/yr

Support the administration of Active Directory. * Assist in managing servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates, and patches.

Fuse Engineering LLC

Active Directory Engineer

Annapolis, MD · On-site

$52.25 - $68.25/hr

... ? Assist in the planning and performing of analytical research, design development, and other ... Directory Creative Problem Solving Domain Name System (DNS) Engineering Solutions Excellent ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What are Directory Assistants?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a Directory Assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges Directory Assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs pay 2000 a day?

For a Directory Assistant, earning $2,000 a day is uncommon, as this role typically offers hourly or salary-based pay far below that amount. High-paying jobs that can reach or exceed $2,000 daily often include specialized consulting, executive roles, or high-level sales positions that involve significant experience, skills, and sometimes commission or bonuses.

What is the best paying job for deaf people?

For deaf individuals, high-paying jobs include roles such as software developers, IT specialists, and graphic designers, which often rely on technical skills and can be performed remotely. These positions typically require strong communication skills through written language and proficiency with computers or specialized tools. Certification or experience in relevant fields can enhance earning potential in these careers.

Why is Gen Z struggling to find jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Additionally, economic factors and changing industry demands can make entry into certain roles, including those like Directory Assistant, more difficult for younger applicants.

What job makes $10,000 a month without a degree?

A Directory Assistant typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. High-paying jobs that can reach this level often involve sales, entrepreneurship, real estate, or specialized trades, which may require experience, skills, or certifications rather than formal degrees.
More about Directory Assistant jobs
What cities are hiring for Directory Assistant jobs? Cities with the most Directory Assistant job openings:
What are the most commonly searched types of Directory jobs? The most popular types of Directory jobs are:
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Directory Assistant jobs near you
Active Directory Engineer

Active Directory Engineer

Marotta Controls, Inc.

Parsippany, NJ • On-site

$108K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 hours ago

Job description

Active Directory Engineer
Essential Functions
The Active Directory Engineer is responsible for designing, implementing, and supporting enterprise-level Active Directory Infrastructure, including forests, domain and organization units. This role is also responsible for Managing and supporting Group Policy Objects to enforce security, compliance, and configuration standards and implementing and enforcing security best practices such as least privilege, privileged access management (PAM), and auditing. The ideal candidate will have deep technical expertise, strong troubleshooting skills, and a security-first mindset.
Minimum Required Qualifications
  • Bachelor’s degree in computer science or equivalent
  • Must be a US Citizen
  • Technical solution design and planning experience
  • Strong knowledge of creating, managing and troubleshooting Group Policy Object
  • Basic understanding of the project management life cycle
  • Five to seven years’ hands-on experience administering and hardening Microsoft Active Directory in a multi-forest environment
  • Experience with Microsoft Entra (Azure AD) and hybrid identity architectures
  • Experience implementing and supporting Single Sign-On (SSO) technologies (SAML, Kerberos, NTLM)
  • Experience implementing and administering MFA solutions, including Duo MFA
  • Experience with identity lifecycle management and access provisioning/deprovisioning
  • Leverage ADManager Plus tools to automate user provisioning, reporting, delegation, and bulk account management tasks. Experience implementing conditional access and identity security best practices
  • Strong PowerShell scripting skills for automation and administration
  • Strong attention to detail
  • Good problem-solving skills with the ability to think creatively
  • Excellent written and verbal skills, including ability to clearly articulate technical issues and activities to technical and non-technical staff
  • Strong interpersonal skills and the ability to adapt in a complex and changing environment
  • Consistently meet expected production, accuracy and quality standards as set by management
  • Must be team oriented with the ability to work independently
Additional Desired Qualifications
  • Experience administering Microsoft 365 (user, license, and service administration)
  • Experience with Privileged Access Management (PAM/PIM) solutions
  • Familiarity with Zero Trust security principles and architecture
  • Experience integrating SaaS and enterprise applications with Microsoft Entra ID
  • Familiarity with NIST 800-171 and CMMC requirements as they relate to identity and access management
  • Experience supporting audits or compliance assessments (e.g., CMMC, NIST, ISO, SOC)
  • Experience with directory synchronization tools (e.g., Entra Connect / Azure AD Connect)
  • Relevant certifications (e.g., Microsoft Identity, Azure Security Engineer, CISSP, CMMC-related certifications)
Responsibilities
  • Design, implement, and maintain Active Directory (AD) services in a multi-forest, multi-domain environment
  • Administer and optimize Microsoft Entra (Azure AD), including hybrid identity integrations
  • Implement and support Single Sign-On (SSO) solutions for cloud and on-premises applications
  • Manage identity lifecycle processes (joiner, mover, leaver) using tools such as ADManager
  • Configure and maintain authentication methods including MFA, conditional access, and federation
  • Ensure secure access controls through role-based access control (RBAC) and least privilege principles
  • Support identity architectures and configurations aligned with NIST 800-171 and CMMC security controls
  • Monitor and troubleshoot identity-related issues across on-prem and cloud platforms
  • Collaborate with security, infrastructure, and application teams to integrate identity services
  • Assist with audits, compliance assessments, and evidence collection related to identity and access controls
  • Develop and maintain technical documentation, standards, and operational procedures
  • Participate in identity modernization initiatives and continuous improvement efforts
Work Environment:
  • This job interacts both in a professional office environment and a manufacturing/machine shop environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, as well as environments inclusive of the appropriate eye, hearing and foot protection (as required).
  • Night and weekend work could be required, as job duties demand.
  • No travel is expected for this position
Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to see, talk, and hear
  • The employee is frequently required to reach and lift with hands and arms, and to use hands to finger, handle or feel
  • The employee is regularly required to sit, stand, walk, bend, turn, etc., and move about the facility
  • The employee may be required to lift, push, pull and/or move items weighing up to 25 pounds
This position is at our Parsippany NJ office location.
The salary range is $108k - $130k/year
Many of our contracts require proof that you are a U.S. citizen and/or that an export license has been obtained for employees who are citizens of certain countries. Your employment, both initially and continually thereafter, is conditioned on production of such proof of citizenship and/or any export license that may be required to comply with any and all applicable laws, regulations, or executive orders, or required by Federal, State, or local government contracts.
We offer a highly competitive compensation package for this outstanding position plus a quarterly bonus along with a full range of top quality benefits and employee services including: medical, prescription, dental, vision, life and disability income insurance programs, 401k retirement plans with company match, generous tuition aid program, paid vacation, sick and personal days, paid holidays and flexible work hours with compressed work week options. We recognize and reward our employee's accomplishments and host several employee engagement events per quarter.
If you are looking to grow or accelerate your career and be part of a best in class organization while enjoying a work-life balance, please visit our website at www.marotta.com to learn more about us and to apply. Check out all our openings at https://marotta.com/job-openings/
We are an Affirmative Action and Equal Opportunity employer M/F/IWD/Veterans
VETERANS ARE ENCOURAGED TO APPLY
No agencies, please.

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