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Directory Assistant Jobs (NOW HIRING)

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Onboard applications in Azure AD and assist application owners with SPN creation * Create Kerberos Constrain Delegation (KCD) for SSO * Replicate changes across three Active Directory core sites ...

Stem Xpert

Active directory engineer

Plano, TX · On-site

$50.50 - $66/hr

Open for Plano, TX, McLean, VA Or Melville, NY Duration: 6-12 months The primary function of the Active Directory engineer will be to assist in the remediation of privileged access on Windows servers ...

Marotta Controls

Active Directory Engineer

Parsippany, NJ · On-site

$53 - $69.50/hr

... Assist with audits, compliance assessments, and evidence collection related to identity and access controls • Develop and maintain technical documentation, standards, and operational procedures • ...

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Directory Assistant information

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What jobs does a directory assistant do?

A directory assistant helps callers or visitors find contact information, addresses, or other details for businesses, organizations, or individuals. They often work in call centers or customer service environments, using phone directories, databases, or online tools to provide accurate information quickly.
More about Directory Assistant jobs

What cities are hiring for Directory Assistant jobs?

Cities with the most Directory Assistant job openings:

What are the most commonly searched types of Directory jobs?

The most popular types of Directory jobs are:

What states have the most Directory Assistant jobs?

States with the most job openings for Directory Assistant jobs include:

What job categories do people searching Directory Assistant jobs look for?

The top searched job categories for Directory Assistant jobs are:

Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Active Directory Engineer

Tata Consultancy Service Limited

Clinton, NJ • On-site

$85K - $100K/yr

Full-time

Re-posted 23 days ago

Job description

Active Directory Engineer
The L2 Engineer for On-Premises and Azure Active Directory is responsible for maintaining the stability, performance, and security of enterprise directory services. This includes troubleshooting complex issues, implementing enhancements, and supporting seamless integration between on-prem AD and Azure AD. The role also requires proactive involvement in security hardening, lifecycle management, automation, and supporting a hybrid cloud infrastructure.
Key Responsibilities:
1. Active Directory (On-Premises):
Design and Maintenance:
Architect and manage multi-domain, multi-forest Active Directory environments.
Perform schema extensions and manage= replication across sites.
Plan and execute AD migrations, upgrades, and domain consolidations.
Configuration and Optimization:
Configure and optimize Group Policy Objects (GPOs) for user and device management.
Manage trusts, sites, and services to ensure optimal directory performance.
Security:
Implement security measures such as access controls, auditing, and logging.
Regularly perform AD security assessments using tools like ADAudit+, PingCastle, or BloodHound.
Address vulnerabilities identified through audits and penetration tests.
Troubleshooting:
Diagnose and resolve advanced AD issues related to authentication, replication, and performance.
Support complex Kerberos and NTLM authentication scenarios.
2. Azure Active Directory (AAD):
Integration and Management:
Deploy and configure Azure AD Connect for hybrid identity scenarios.
Ensure seamless synchronization of on-prem AD with Azure AD, managing attributes and custom rules.
Implement conditional access policies, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM).
Applications and SSO:
Integrate enterprise applications with Azure AD for Single Sign-On (SSO).
Manage OAuth, OpenID Connect, and SAML integrations for third-party services.
Identity Protection:
Configure Azure AD Identity Protection to monitor suspicious activity.
Investigate alerts and take corrective actions for compromised accounts.
3. Automation & Scripting:
Develop PowerShell scripts for bulk user management, auditing, and system automation.
Create and maintain Infrastructure as Code (IaC) templates for Azure AD resources using ARM, Terraform, or Bicep.
4. Monitoring & Reporting:
Use monitoring tools like Azure Monitor, Sentinel, or on-prem solutions to track system health and generate compliance reports.
Implement alerting mechanisms for unauthorized access attempts, account lockouts, or replication failures.
5. Collaboration & Documentation:
Work closely with other IT teams, including network, cloud, and security, to support initiatives.
Maintain detailed documentation for all configurations, processes, and troubleshooting guides.
Required Qualifications:
Expert-level knowledge of Microsoft Active Directory (2008 R2, 2012 R2, 2016, 2019).
In-depth experience with Azure Active Directory and hybrid identity management.
Strong understanding of LDAP, Kerberos, DNS, and networking fundamentals.
Proficiency in PowerShell and experience with automation tools.
Familiarity with security tools like A zure Sentinel, Defender for Identity, or equivalent.
Certifications (Preferred):
Microsoft Certified: Identity and Access Administrator Associate.
Microsoft Certified: Azure Solutions Architect Expert.
CompTIA Security+ or CISSP (for security-focused roles).
Soft Skills:
Analytical thinking with excellent problem-solving abilities.
Ability to work independently and in cross-functional teams.
Effective communication skills for technical and non-technical stakeholders.
Additional Responsibilities (Optional):
Participate in disaster recovery and business continuity planning.
Assist in planning Zero Trust Architecture strategies.
Contribute to Identity Governance and Administration (IGA) initiatives.
This role typically requires 5+ years of experience in identity management or related IT fields. The job may also involve being part of an on-call rotation for critical incident support.
Salary Range- $85,000-$100,000 a year
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