ZipRecruiter

Log In

1

Directory Assistant Jobs in Ohio (NOW HIRING)

Green Circle Growers

Administrative Assistant

Oberlin, OH · On-site

$17 - $22.75/hr

The Administrative Assistant is a friendly, self-motivated, detail-oriented, critical thinker who ... Update and maintain the Sales Representative Directory * Provide occasional support to other ...

EXPRESS SEED COMPANY

Administrative Assistant

Oberlin, OH

$17 - $22.75/hr

The Administrative Assistant is a friendly, self-motivated, detail-oriented, critical thinker who ... Update and maintain the Sales Representative Directory * Provide occasional support to other ...

Robert Half

Jr. Systems Administrator

Columbus, OH · On-site

$65K - $70K/yr

Support Windows desktops, Active Directory, Microsoft 365, user accounts, and access management. * Assist with Windows Server administration, backups, patching, system monitoring, and security ...

JConnect Infotech

Service Desk Support

Columbus, OH · On-site

$18.75 - $25.25/hr

... Directory, and assistive technology support, with responsibilities including troubleshooting ... assist end-users in the use of assistive technologies. • Stay informed about the latest ...

Nastech Global

Engineer

Columbus, OH · On-site

Proficiency in EUC, Microsoft Windows Technologies, and Active Directory. * Experience with third ... Train and assist end-users in the use of assistive technologies. * Stay informed about the latest ...

Idealforce

Service Desk 3/SD3 (37340)

Columbus, OH · On-site

SD3 to help IT automate and implement new technology to assist with keeping the desktop environment ... Understanding of Active Directory, user authentication and authorization and identify and access ...

S&G Stores

IT Field Technician

Sylvania, OH · On-site

... Assist with basic server and domain-related tasks (user accounts, permissions, policies) • ... Directory, and Microsoft 365 • Ability to troubleshoot hardware, network, and system issues ...

Kimble

Systems and Network Administrator- IT

Dover, OH

$63K - $85K/yr

Administer Active Directory, including user and group management, authentication, and permissions ... Maintain documentation of network configurations and standard operating procedures. * Assist in the ...

Stop & Go Stores

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

Support Windows environments including user accounts, devices, and Microsoft 365 * Assist with ... Windows OS, Active Directory, and Microsoft 365 * Ability to troubleshoot hardware, network, and ...

next page

Showing results 1-20

All JobsDirectory JobsDirectory Assistant JobsDirectory Assistant Jobs in Ohio

Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.

What are popular job titles related to Directory Assistant jobs in Ohio?

For Directory Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Directory Assistant jobs in Ohio look for?

The top searched job categories for Directory Assistant jobs in Ohio are:

What cities in Ohio are hiring for Directory Assistant jobs?

Cities in Ohio with the most Directory Assistant job openings:

Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant

Green Circle Growers

Oberlin, OH • On-site

$17 - $22.75/hr

Other

Re-posted 4 days ago

Green Circle Growers rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

49th of 65 rated farming

Job description

POSITION OVERVIEW:
The Administrative Assistant is a friendly, self-motivated, detail-oriented, critical thinker who enjoys working under many facets of responsibility, exercises good judgment in a variety of situations, has strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
JOB DUTIES:
  • Greet visitors, screen incoming telephone calls, take and deliver accurate messages
  • Maintain the appearance and cleanliness of the front desk, lobby, and conference rooms
  • Maintains, organizes, and orders supplies for company use
  • Maintain facility relationships with vendors, including cleaners, building superintendents, and vending
  • Office duties include emailing, scanning, copying, filing, etc.
  • Maintain professional and responsive communication with internal staff
  • Schedule, coordinate, set up, and break down routine and complex meetings, lunches, and coffee
  • Provide advanced support reporting directly to the Marketing Operations Manager
  • Assist in planning monthly employee engagement activities
  • Assist in the planning and coordination of travel, tradeshows, and other events, including but not limited to reserving travel, staging, packing, and loading and unloading tradeshow materials in the warehouse
  • Handle confidential information pertaining, but not limited to, licensing and supplier agreements
  • Coordinate new Sales Representative training
  • Manage expense reports, including reviewing, approving, and processing
  • Assign and set up all new customer accounts, as well as daily ongoing maintenance of existing accounts
  • Update and maintain the Sales Representative Directory
  • Provide occasional support to other management team members, sales representatives, and office staff
  • All other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS:
  • High school diploma or GED or relevant experience
  • 3+ years of training or experience in customer service or administrative duties
  • Certified Administrative Professional certification a plus
  • Proficient in multiple technical competencies relevant to the job (Microsoft Office, Excel, Word, Adobe)
  • Ability to work independently, take initiative, and problem-solve under pressure
  • Strong time management skills with the ability to handle multiple projects and meet multiple deadlines
  • Must have excellent verbal and written communication skills
  • Able to interact with people of all levels in a confident, professional manner

PHYSICAL ENVIRONMENT & REQUIREMENTS:
  • Climate-controlled office environment
  • Continuously requires vision, hearing, twisting, and talking
  • Frequently requires sitting, standing, fine dexterity, and handling
  • Occasionally requires walking, lifting (up to 30lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching
  • Rarely requires climbing

What Green Circle Growers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply