The Executive Office of Technology Services and Security (EOTSS)is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.
Our Mission:We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.
M365 and Directory Services Internto join the Messaging & Directory Services team. The Messaging & Directory Services team is responsible for supporting the Commonwealth with all Office 365 applications, Active Directory, and Proofpoint E-Mail Hygiene appliances. Interns will be paired with experienced engineers and will receive guidance throughout their assignments.The interns will support the team by assisting senior engineers and gaining exposure to the infrastructure that supports thousands of users.This internship offers hands-on experience in a large-scale, enterprise IT environment, focusing on Microsoft Office 365 applications and core directory services.
The primary work location for this role will be200 Arlington Street, Chelsea, 02150.The work schedule for this position isMonday through Friday, 9:00am - 5:00pm EST. This position is expected to follow ahybridmodel of reporting to work that combines in-office workdays and work from home days as needed.
The Summer Internship Program is a 10-week paid opportunity running from June 1 through August 7. To be eligible, applicants must be currently enrolled in an accredited college or university or be a recent graduate (May 2026 graduation date).
Duties and Responsibilities:
Help with basic account management, including user creation, access changes, and license reporting within Active Directory and Office 365.
Required Knowledge, Skills & Abilities (Entry-Level)
First consideration will be given to those applicants that apply within the first 14 days.
Please see Preferred Qualifications.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.