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Director Technical Operations Jobs in Michigan (NOW HIRING)

The incumbent will influence senior stakeholders at Director and VP levels through structured ... Strong business acumen with ability to connect operational execution to strategic priorities ...

Biomedical Technician

Cadillac, MI · On-site

$22 - $29.25/hr

... Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers. Our culture: We ...

Biomedical Technician

Livonia, MI · On-site

$23.75 - $31.25/hr

... Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers. Our culture: We ...

Biomedical Technician

Flint, MI · On-site

$24.50 - $32.50/hr

... Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers. Our culture: We ...

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Director Technical Operations information

See Michigan salary details

$52.7K

$122.3K

$170K

How much do director technical operations jobs pay per year?

As of Aug 3, 2026, the average yearly pay for director technical operations in Michigan is $122,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,400.00 and $149,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Technical Operations vs Operations Manager?

AspectDirector Technical OperationsOperations Manager
Required CredentialsBachelor's or Master's in Engineering, Business, or related field; often certifications in project management or technical areasBachelor's degree in Business, Management, or related field; certifications like PMP are common
Work EnvironmentOversees multiple teams, strategic planning, high-level decision making in technical settingsManages daily operations, team supervision, process implementation at the departmental level
Employer & Industry UsageUsed in tech, manufacturing, and engineering firms for senior technical leadershipCommon across various industries for operational oversight at the team or department level

The main difference is that the Director Technical Operations focuses on strategic, high-level technical oversight and long-term planning, while the Operations Manager handles day-to-day operational management and team supervision. Both roles require technical knowledge, but the director role is more strategic and broad in scope.

What does a director of technical operations do?

A Director of Technical Operations oversees the technical aspects of a company's operations, ensuring that systems, processes, and teams function efficiently and effectively. They manage technical teams, develop strategies for system improvements, and coordinate cross-department efforts to meet organizational goals. Their responsibilities often include implementing best practices, maintaining service quality, and overseeing budgets and resource allocation for technical projects. This leadership role requires strong technical knowledge, management skills, and the ability to align technology initiatives with business objectives.

How does a director of technical operations typically collaborate with cross-functional teams to achieve organizational goals?

A Director of Technical Operations frequently partners with teams across engineering, product management, customer support, and IT to drive seamless technology delivery and operational efficiency. This role often involves coordinating large-scale projects, aligning technical resources with business priorities, and facilitating communication between technical and non-technical stakeholders. Effective collaboration ensures that operational strategies support overall company objectives and that projects are delivered on time and within budget. Regular meetings, status updates, and joint planning sessions are common practices to maintain alignment and foster a collaborative culture.

What are the key skills and qualifications needed to thrive as a director of technical operations, and why are they important?

To excel as a Director of Technical Operations, you need extensive experience in operations management, project leadership, and a solid background in engineering or information technology, often backed by a relevant degree. Familiarity with IT service management tools, cloud platforms, and certifications like ITIL or PMP are commonly required. Exceptional communication, strategic thinking, and team leadership are critical soft skills that set high performers apart. These qualities are essential for aligning technical teams with business goals, ensuring efficient operations, and driving organizational growth.
What are the most commonly searched types of Technical Operations jobs in Michigan? The most popular types of Technical Operations jobs in Michigan are:
What are popular job titles related to Director Technical Operations jobs in Michigan? For Director Technical Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Technical Operations jobs in Michigan look for? The top searched job categories for Director Technical Operations jobs in Michigan are:
What cities in Michigan are hiring for Director Technical Operations jobs? Cities in Michigan with the most Director Technical Operations job openings:
Infographic showing various Director Technical Operations job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $122,295 per year, or $58.8 per hour.

Technical Operations Support Manager

University of Michigan

Ann Arbor, MI • On-site

$88K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

153rd of 614 rated colleges and universities


Job description

Job Summary
The University of Michigan Division of Public Safety and Security (DPSS) i s looking for a Technology Operations Support Manager to lead public safety technology programs across the Ann Arbor, Flint, and Dearborn campuses. Reporting to the Associate Director of Technology Operations, you will be a strategic bridge between regional public safety teams and central leadership-supervising tech personnel, managing enterprise projects, and ensuring reliable service delivery. You bring technical leadership, project management expertise, and the ability to translate complex technology into clear, relevant guidance for leadership, public safety agencies, vendors, and IT partners.
Working Conditions
  • Work Environment & Schedule: Hybrid role requiring travel across Ann Arbor, Flint, and Dearborn campuses, occasional evenings, weekends, and after-hours support during critical incidents or tech rollouts.
  • Job Requirements: You must successfully complete a law enforcement background investigation and drug screening.

Responsibilities*
  • Technology Support & Staff Leadership
    • Team Leadership and Operations: Manage performance for tech staff across Ann Arbor, Flint, and Dearborn campuses-directing priorities, resource allocation, and after-hours support to ensure service excellence.
    • Standards & Cross-Team Collaboration: Promote unified operational standards while bridging regional and central DPSS technology teams.
  • Technology Coordination & Enterprise Support
    • Strategic Liaison & Collaboration: Act as the primary technology liaison connecting DPSS Tech Ops, Physical Security, and campus leadership-partnering with ITS, Facilities, and vendors to deploy enterprise public safety technologies.
    • Operations and Continuous Improvement: Monitor regional system performance to enforce DPSS technical standards while identifying opportunities to improve operational efficiency and user experience.
  • Project Management
    • End-to-End Project Leadership: Lead cross-campus technology programs from planning through implementation, managing budgets, timelines, resources, and deliverables.
    • Execution & Risk Control: Direct cross-departmental teams and monitor risks to deliver projects on time, within scope, and aligned with strategic priorities
  • Communication & Stakeholder Engagement
    • Stakeholder Alignment and Reporting: Partner with executive leadership, campus administrators, IT, facilities, and external agencies to deliver strategic updates and executive-level reporting on important initiatives.
    • Technical Translation & Enablement: Translate complex technical concepts into relevant communications, documentation, standard operating procedures, and training materials for diverse audiences.
  • Emergency Radio Program Management
    • Program Leadership & Lifecycle Operations: Direct the DPSS Emergency Radio Program, managing the complete lifecycle, maintenance, programming, inventory, and system upgrades for all radio equipment fleets.
    • Partner Collaboration & Interoperability: Collaborate with state, county, municipal, and university partners to maintain regulatory compliance, advance technology expansions, and ensure seamless cross-agency communication.

Required Qualifications*
  • Education & Experience: Bachelor's degree in IT, Criminal Justice, Public Administration (or equivalent) plus 5+ years supporting enterprise technology systems and managing full lifecycle projects.
  • Management: 3+ years supervising technical, geographically dispersed teams.

Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
Benefits include:
  • Generous time off, including parental leave
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance, including "Other Qualified Adult" coverage
  • Dental, Vision, and Life insurance
  • Long-term disability coverage
  • Tuition Support Program
  • Flexible spending accounts for healthcare and dependent care expenses

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Additional Information
All members of the Division of Public Safety and Security (DPSS) are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled at any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
280688
Working Title
Technical Operations Support Manager
Job Title
Technical Support Manager
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Division Pub Saf Sec
Department
DPSS TECHNOLOGY SERVICES
Posting Begin/End Date
7/27/2026 - 8/11/2026
Salary
$88,000.00 - $100,000.00
Career Interest
Information Technology

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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