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Technical Operations Assistant Jobs in Michigan (NOW HIRING)

Covetrus North America LLC

$19 - $25/hr

Associate Technical Operations Specialist ESSENTIAL DUTIES AND RESPONSIBILITES include the ... Respond to client and partner inquiries and assist in troubleshooting and resolving challenges

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Maintain documentation and standard procedures for deployments and technical operations * Assist with Active Directory user and group management, including policy and access control * Manage ...

Senstar

Field Operations Technician

Adrian, MI · On-site

We're looking for a Field Operations Technician who will report into our VP Technical Operations ... Travel to customer sites across North America (up to ~50%) to assist with installing LiDAR and ...

Senstar

Field Operations Technician

Adrian, MI · On-site

We're looking for a Field Operations Technician who will report into our VP Technical Operations ... Travel to customer sites across North America (up to ~50%) to assist with installing LiDAR and ...

JLL

Assistant Facilities Manager

Detroit, MI

As an Assistant Facilities Manager, you'll bridge the gap between technical operations and strategic facility improvements, leading critical projects while ensuring seamless day-to-day building ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Michigan? The most popular types of Technical Operations jobs in Michigan are:
What are popular job titles related to Technical Operations Assistant jobs in Michigan? For Technical Operations Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Michigan look for? The top searched job categories for Technical Operations Assistant jobs in Michigan are:
What cities in Michigan are hiring for Technical Operations Assistant jobs? Cities in Michigan with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Associate Technical Operations Specialist

Covetrus North America LLC

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Associate Technical Operations Specialist

ESSENTIAL DUTIES AND RESPONSIBILITES include the following:

  • Install and configure software and applications on client machines -Coordinate with team members to complete large-scale installation initiatives

  • Respond to client and partner inquiries and assist in troubleshooting and resolving challenges

  • Resolve data issues that affect partner applications -Investigate data errors or discrepancies using internal tools, including SQL and C# queries

  • Deliver technical information, training, and updates to clients and partners of varying technical knowledge

  • Maintain detailed case notes, manage a personal ticket queue, and escalate problems to the appropriate team leaders

  • Contribute to team documentation and collaborate with leadership to improve team functionality

  • Assist with the training of new team members through job shadowing and process demonstrations

  • Provide feedback to leadership regarding new team member performance

  • Coordinate with team leadership to prioritize and deliver on strategic partnerships

  • Provide exceptional customer service and professional written & verbal communication

EDUCATION AND/OR EXPERIENCE

  • Technical support or computer science experience/expertise
  • Customer service experience especially in a phone or email setting

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

  • 401k savings & company match

  • Paid time off

  • Paid holidays

  • Maternity leave

  • Parental leave

  • Military leave

  • Other leaves of absence

  • Health, dental, and vision benefits

  • Health savings accounts

  • Flexible spending accounts

  • Life & disability benefits

  • Identity theft protection

  • Pet insurance

  • Certain positions may include eligibility for a short-term incentive plan

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role.Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive.

The pay range for this position is as follows:

$19-$25

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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