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Director Student Services Jobs (NOW HIRING)

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Director Student Services information

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$26.5K

$83.5K

$139.5K

How much do director student services jobs pay per year?

As of May 28, 2026, the average yearly pay for director student services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Student Services, and why are they important?

To thrive as a Director of Student Services, you need strong leadership, program management, and student affairs expertise, often supported by a master’s degree in education or a related field. Familiarity with student information systems, data analysis tools, and compliance regulations is typically required. Outstanding interpersonal skills, cultural competency, and the ability to resolve conflicts make someone excel in this position. These skills ensure effective support for student success, institutional compliance, and a positive campus environment.

How does a Director of Student Services typically collaborate with other departments to support student success?

A Director of Student Services often works closely with academic departments, counseling centers, and administrative offices to ensure students receive comprehensive support. This collaboration may involve coordinating retention initiatives, addressing student concerns across multiple departments, and implementing campus-wide programs. Regular meetings with academic advisors, faculty, and staff help align strategies and resources, fostering a holistic approach to student well-being and academic achievement. Effective communication and partnership-building are essential aspects of the role.

What does a Director of Student Services do?

A Director of Student Services oversees programs and support services that enhance the student experience at a school, college, or university. This role typically manages areas such as counseling, academic advising, student activities, and wellness initiatives. The Director works to ensure students have access to the resources they need for academic and personal success, and may also address issues related to student conduct and campus life. They collaborate with faculty, staff, and student organizations to foster an inclusive and supportive environment. The role requires strong leadership, communication, and problem-solving skills.
More about Director Student Services jobs
What cities are hiring for Director Student Services jobs? Cities with the most Director Student Services job openings:
What are the most commonly searched types of Student Services jobs? The most popular types of Student Services jobs are:
What states have the most Director Student Services jobs? States with the most job openings for Director Student Services jobs include:
Infographic showing various Director Student Services job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,534 per year, or $40.2 per hour.
Director, Student Services

Full-time

Retirement

Posted 19 days ago


University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

327th of 528 rated colleges and universities


Job description

Details
Open Date 03/10/2026 Requisition Number PRN44480B Job Title Director, Student Services Working Title Director, TRIO Programs Career Progression Track G Track Level FLSA Code Executive Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
Monday-Friday: 8:00am - 5:00pm
Occasional weekends
VP Area Academic Affairs Department 00785 - First Generation Programs Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 80,000-85,000 Close Date 06/10/2026 Priority Review Date (Note - Posting may close at any time) 04/03/2026 Job Summary
The Office of Undergraduate Studies invites applications for the Director of TRIO Programs. From admission to graduation, the units of the Office of Undergraduate Studies at the University of Utah provide every student with an exceptional educational experience that empowers them to lead transformational lives wherever their educational and professional futures take them. Reporting to the Senior Associate Dean for Student Success and Transformative Experiences, the Director provides oversight and support for two federally funded TRIO Programs, Upward Bound (UB) and Student Support Services (SSS). The UB project serves 95 pre-college students, and the SSS project serves 225 college students annually. The Director supports student recruitment, manages professional staff, represents Undergraduate Studies on various task forces and committees, and performs other duties related to supporting those who identify as first-generation.

Director, TRIO Programs Job Summary

The Director will oversee the development, implementation, and evaluation of the University's two federally funded TRIO Programs, Upward Bound (UB) and Student Support Services (SSS). All oversight is in accordance with the federal guidelines and regulations determined by the U. S. Department of Education. In collaboration with the Senior Associate Dean for Student Success and Transformative Experiences, the Director will develop, implement, and evaluate program processes and make recommendations to ensure grant goals and objectives are met. They will provide administrative oversight of grant budgets and ensure proper use of federal funds. The Director will hire, train, supervise, and evaluate project staff. Additionally, this individual will perform academic adviser duties and responsibilities related to tracking and developing
student performance data and completion of the Annual Performance Report (APR).
Responsibilities
  • Provide leadership and vision for the Upward Bound and Student Support Services programs.

  • Generate long and short-range strategies to ensure the delivery of high-quality services to effectively serve the needs of students.

  • Evaluate the Projects' performance and address programming or students' issues in a manner that is consistent with achieving the programs' mission, goals and objectives.

  • Lead budget forecasting and strategic management for the academic year and summer. programming to ensure the fiscal integrity and controls of TRIO funds.

  • Lead data collection and APR reporting efforts for both programs.

  • Remain current on training best practices, relevant legislation, regulations, required and permissible program services, and allowable costs pertaining to the TRIO Projects.

  • Cultivate strong, collaborative, achievement-driven relationships with partnering schools, campus partners, and/or community entities to accomplish TRIO pre-college and college retention programs' mission, goals, and objectives.

  • Serve as a liaison for all TRIO programs at school, community, college, and university functions, events, meetings, etc., to represent, advocate for, and promote all TRIO programs.

  • Hire, train, supervise, and evaluate project staff. Monitor and evaluate staff performance; establish work priorities, conduct performance reviews, and provide corrective action as needed.

  • Develop, implement, and facilitate professional development trainings, meetings, and activities for the continuous improvement of staff.

  • Monitor and track all participating and graduating TRIO program participants.

  • Assist with coordination and facilitate workshops and career development activities related to student success.

  • Lead the creation and submission of the Annual Performance Reports (APR) for both UB and SSS programs

  • Engage in self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Senior Associate Dean.

  • Serve on various university committees as directed by the Senior Associate Dean.

  • Contribute to the Student Support Services intake and check-in meetings.

  • Perform other duties assigned.

DISCLAIMER
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor's degree in Business Administration or related area, or equivalency (one year of education can be substituted for two years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences

  • Advanced degree in higher education administration/leadership
  • Experience designing, implementing, and administering a TRIO program or similar educational programs serving first-generation and or low-income populations
  • Experience working with college access programs for high school students
  • Administrative experience with federal grant programs and grant compliance, including developing and administering budgets
  • Bi-lingual
Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.


Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.


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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850