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Director Student Services Jobs (NOW HIRING)

Miami Dade College

Director, Student Services

Miami, FL · On-site

$94K - $118K/yr

... Director of the Student Services is responsible for the overall management of the Student Services, and/or Retention & Transition area which may be composed of the following departments/areas:

Northeast Ohio Medical University

$62 - $67/hr

We are seeking a Director, Student Success, in the Bitonte College of Dentistry, who wants to ... Student Services: Serve as the first point of contact for dental students with respect to student ...

Posted today

City Colleges of Chicago

$93 - $95/hr

EXECUTIVE DIRECTOR - STUDENT FINANCIAL SERVICES HARRY S TRUMAN COLLEGE Harry S Truman College, one of the City Colleges of Chicago, is seeking an experienced and strategic leader to serve as ...

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How much do director student services jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director student services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a director of student services do?

A Director of Student Services oversees programs and support services that enhance the student experience at a school, college, or university. This role typically manages areas such as counseling, academic advising, student activities, and wellness initiatives. The Director works to ensure students have access to the resources they need for academic and personal success, and may also address issues related to student conduct and campus life. They collaborate with faculty, staff, and student organizations to foster an inclusive and supportive environment. The role requires strong leadership, communication, and problem-solving skills.

How does a director of student services typically collaborate with other departments to support student success?

A Director of Student Services often works closely with academic departments, counseling centers, and administrative offices to ensure students receive comprehensive support. This collaboration may involve coordinating retention initiatives, addressing student concerns across multiple departments, and implementing campus-wide programs. Regular meetings with academic advisors, faculty, and staff help align strategies and resources, fostering a holistic approach to student well-being and academic achievement. Effective communication and partnership-building are essential aspects of the role.

What are the key skills and qualifications needed to thrive as a director of student services, and why are they important?

To thrive as a Director of Student Services, you need strong leadership, program management, and student affairs expertise, often supported by a master’s degree in education or a related field. Familiarity with student information systems, data analysis tools, and compliance regulations is typically required. Outstanding interpersonal skills, cultural competency, and the ability to resolve conflicts make someone excel in this position. These skills ensure effective support for student success, institutional compliance, and a positive campus environment.
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Director Student Services jobs near you
Infographic showing various Director Student Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $83,534 per year, or $40.2 per hour.

Director, Student Services

Miami Dade College

Miami, FL • On-site

$94K - $118K/yr

Full-time

Posted 26 days ago

Miami Dade College rating

7.3

Company rating: 7.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

370th of 628 rated colleges and universities

Job description

Job Family ADMIN - Professional Exempt Contractual (PEC) Grade 18 Salary $94,419 - $118,024 Department Student Services Reports To Dean of Student Services Closing Date November 03, 2026 FLSA Status Exempt - Not Eligible for Overtime Compensation First Review Date August 19, 2026
Position Overview
The Director of the Student Services is responsible for the overall management of the Student Services, and/or Retention & Transition area which may be composed of the following departments/areas: Advisement and Career services, ACCESS Services, Student Life, Recruitment, International Students, Orientation and Testing. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College's District Board of Trustees.
What you will be doing
  • Manages the activities of all student services, including but not limited to: enrollment management, admissions, orientation, registration, testing, academic advisement, scholarships, job placement, career and transfer, and other student-related activities
  • Participates in the identification and review of student needs and interests and provides for positive response to such changing needs
  • Provides leadership in planning and implementing counseling and staff development activities and the development of new educational programs to meet the needs of the local community
  • Creates a culture that supports student success and support services to the campus and local communities
  • Oversees the supervision and evaluation of personnel, which includes hiring, training, and problem resolution
  • Develops and implements an enrollment management program
  • Manages outreach and enrollment initiatives
  • Develops grants to support Campus and Student Services initiatives; and develops and implements assessment plan for student support services and programs
  • Serves on Campus and College committees
  • Oversees all aspects related to student discipline prior to escalating matters to the Office of the Student Dean
  • Identifies, tracks, and supports students identified at-risk and the academically talented
  • Utilizes technology to support the planning, implementation and on-going evaluation of campus recruitment, retention and transition programs and services
  • Directs the creation of dynamic and innovative programs that will facilitate, improve and/or sustain student success at the College
  • Implements instructional programs
  • Prepares and maintains budgets
  • Works on College and Campus initiatives addressing enrollment management; as well as, student recruitment, retention, and transition
  • Advises students during peak enrollment periods
  • Assists with research by assessing changing student demographics and campus trends to support program design
  • Performs other duties as assigned
What you need to succeed
  • Master's degree in Higher Education/Student Affairs Administration/Counseling or related field, five (5) years of relevant administrative experience
  • All degrees must be from a regionally accredited institution
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
  • Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments and possess skills in employee development and performance management
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
  • Ability to effectively present information to top management, public groups, and/or boards of directors
  • Ability to exercise judgment, initiative, and maintain strict confidentiality
  • Possess skills in budget preparation and fiscal management
  • Knowledge and understanding of a range of student life/service issues and concerns
  • Knowledge of computer-based testing and machine scoring as well as Proficiency in Microsoft Word, Excel, Outlook, PowerPoint
  • Knowledge of educational development test administration and interpretation.
  • Possess strategic planning skills to effect change in a multi-cultural environment
  • Possess skills in organizing resources and establishing priorities.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop and maintain recordkeeping systems and procedures.
  • Ability to work well with students, faculty and staff
Essential Position
  • This function/position has been designated as essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu

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