ZipRecruiter

Log In

1

Veteran Affairs Customer Service Jobs (NOW HIRING)

Customer Service

Be Seen First

Servicing - Customer Advocate

Royal Oak, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... veteran status, or any other status protected under applicable law. Disclaimer The duties and ...

next page

Showing results 1-20

All JobsVeteran Affairs Customer Service Jobs

Veteran Affairs Customer Service information

See salary details

$9

$18

$26

How much do veteran affairs customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veteran affairs customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Veteran Affairs Customer Service representatives, and how are they addressed?

Veteran Affairs Customer Service representatives often encounter complex inquiries related to benefits, healthcare, and eligibility, which can be challenging due to evolving policies and regulations. Additionally, they may serve veterans experiencing stress or frustration, requiring strong empathy and problem-solving skills. To address these challenges, representatives receive comprehensive training, have access to up-to-date information resources, and work closely with subject matter experts across departments to ensure accurate and timely support. Regular team meetings and ongoing professional development also help staff stay informed and resilient.

What is the difference between Veteran Affairs Customer Service vs Veteran Affairs Claims Assistant?

AspectVeteran Affairs Customer ServiceVeteran Affairs Claims Assistant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; familiarity with claims processing
Work EnvironmentOffice settings, call centers, in-person interactionsOffice settings, assisting with claims documentation
Employer & Industry UsageU.S. Department of Veterans Affairs, customer support rolesU.S. Department of Veterans Affairs, claims processing support
Common Search & ComparisonCustomer support roles in VAClaims processing support in VA

Veteran Affairs Customer Service and Veteran Affairs Claims Assistant roles both serve the Department of Veterans Affairs but focus on different functions. Customer Service representatives handle inquiries and assist veterans directly, while Claims Assistants support the claims process by helping with documentation. Both roles require similar credentials and work environments, making them closely related in the VA industry.

What is a Veteran Affairs Customer Service representative?

Veteran Affairs Customer Service representatives are professionals who assist veterans, their families, and eligible beneficiaries with accessing and understanding VA benefits and services. They handle inquiries about healthcare, education, disability compensation, pensions, and other veteran-related programs. Their role involves answering questions, resolving issues, and guiding individuals through application processes to ensure veterans receive the support they deserve.

What are the key skills and qualifications needed to thrive as a Veteran Affairs Customer Service representative, and why are they important?

To thrive as a Veteran Affairs Customer Service representative, you need strong knowledge of VA benefits, government regulations, and effective problem-solving skills, often supported by customer service experience and relevant training. Familiarity with call center software, customer relationship management (CRM) systems, and secure data handling procedures is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly with veterans and their families set top performers apart. These competencies are crucial for delivering accurate information, resolving issues efficiently, and providing compassionate support to those who have served.
More about Veteran Affairs Customer Service jobs

What cities are hiring for Veteran Affairs Customer Service jobs?

Cities with the most Veteran Affairs Customer Service job openings:

What states have the most Veteran Affairs Customer Service jobs?

States with the most job openings for Veteran Affairs Customer Service jobs include:

What job categories do people searching Veteran Affairs Customer Service jobs look for?

The top searched job categories for Veteran Affairs Customer Service jobs are:

Veteran Affairs Customer Service jobs near you
Infographic showing various Veteran Affairs Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Locums Psychiatrist - Veteran Affairs

She Recruits LLC

San Bernardino, CA • On-site

Other

Re-posted 27 days ago

Job description

Locums Psychiatrist Physician for Veterans Affairs Loma Linda Healthcare System

Position Title: Psychiatrist Physician Location: Veterans Affairs Loma Linda Healthcare System (VALLHS) Work Schedule: Full-time, 8:00 AM-4:30 PM M-F Length of Contract: 52 weeks

Job Description

We are seeking dedicated and compassionate Contract Psychiatrist Physicians to work on a locums basis at the Veterans Affairs Loma Linda Healthcare System. In this role, you will provide direct and indirect services to eligible veterans, including clinical assessments, treatment, and determining priorities requiring independent judgment. The successful candidate will improve organizational and communication skills and utilize an interdisciplinary approach in service provision. The workstation for this position will be located at the VALLHS main hospital campus or, when necessary, a Community Based Outpatient Clinic (CBOC).

Responsibilities
  • Perform psychiatric evaluations for a diverse population, including geriatric and post-deployment combat veterans, addressing psychosocial issues such as homelessness, unemployment, and poor family support networks.
  • Provide a full range of therapeutic interventions, including diagnostic assessment, medication evaluation and management, suicide risk assessments, crisis intervention, and overall care of patients with psychiatric disorders.
  • Ensure practice of psychiatric medicine aligns with The Joint Commission (TJC), CARF, HIPPA, VA policies and procedures, clinical practice guidelines, national statutes and regulations, medical record documentation, and mandatory continuing education.
  • Deliver a full range of psycho-diagnostic services, including assessment and the most appropriate psychotherapeutic techniques for quality care.
  • Serve as a mental health team leader, coordinating consults and triage of specialty clinic referrals.
  • Participate effectively in team meetings, treatment planning conferences, and collaborate with multidisciplinary team members to enhance comprehensive patient care.
  • Order diagnostic tests and consultations, discriminate between normal and abnormal findings, and make appropriate treatment decisions.
  • May participate in supervision and teaching for the psychiatric residency program, perform on-call duties, and other directly related duties as assigned.
Qualifications
  • United States Citizenship or Green Card Holder
  • Doctor of Medicine or equivalent degree from an approved school.
  • Current, full, and unrestricted license to practice medicine or surgery in any State, Territory, or Commonwealth of the United States, or in the District of Columbia.
  • Completion of residency training in an accredited core specialty training program leading to eligibility for board certification.
  • Proficiency in spoken and written English.
Application Process

If you are a compassionate and dedicated psychiatrist seeking to make a meaningful impact in the lives of veterans, we encourage you to apply. Please submit your resume and cover letter detailing your qualifications and experience. Interviews will be scheduled with qualified candidates.

Thank you for considering a career with Veterans Affairs Loma Linda Healthcare System.

Apply