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Director Process Improvement Remote Jobs (NOW HIRING)

This position may be eligible for remote work in select geographic locations, subject to approval ... direct industry experience. Certifications are often desired. In lieu of a degree, a comparable ...

This role is US-based and fully remote with 40-60% domestic travel required * It is a plus for the ... without direct authority * Experience working with distributed branch & field operations

The Process Improvement Manager is responsible for technology enablement related to onboarding and ... Directing Others * Establishes clear direction and expectations. * Organizes work effectively.

Black Belt Process Improvement Duration: 7 months 100% Remote Required skills: * Areas of Expertise: Build processes that support business operations, but IT Solutions as well Matrixed Process ...

$24.42 - $28/hr

What We Do Works collaboratively with business departments to support process improvement efforts by gathering information, identifying opportunities, and documenting business processes and ...

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Director Process Improvement Remote information

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$49.5K

$113.5K

How much do director process improvement remote jobs pay per year?

As of Aug 5, 2026, the average yearly pay for director process improvement remote in the United States is $108,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Process Improvement Remote vs Process Improvement Specialist?

AspectDirector Process Improvement RemoteProcess Improvement Specialist
CredentialsBachelor's/Master's in Business, Engineering, or related; certifications like Lean, Six SigmaSimilar certifications; often entry to mid-level roles
Work EnvironmentRemote leadership role overseeing multiple projectsRemote or on-site, focused on specific process tasks
Employer & IndustryManufacturing, healthcare, finance, tech companiesSame industries, often supporting teams under directors
Search & Comparison IntentHigh-level process improvement managementOperational support and process analysis

The main difference is that the Director Process Improvement Remote holds a leadership role overseeing multiple projects and strategic initiatives, while the Process Improvement Specialist focuses on executing specific process improvements. Both roles require similar certifications and can be remote, but the director typically manages teams and sets priorities, whereas the specialist supports those efforts at a more operational level.

More about Director Process Improvement Remote jobs
What cities are hiring for Director Process Improvement Remote jobs? Cities with the most Director Process Improvement Remote job openings:
What states have the most Director Process Improvement Remote jobs? States with the most job openings for Director Process Improvement Remote jobs include:
Infographic showing various Director Process Improvement Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $108,847 per year, or $52.3 per hour.

Director, Member Experience (Process Improvement) - REMOTE

Molina Healthcare

Remote

$96K - $208K/yr

Full-time

Medical, Life

Posted yesterday

New


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

163rd of 301 rated insurance


Job description


Job Summary
The Director, Member Experience is responsible for developing, implementing, and monitoring a successful strategy to achieve Molina's Medicaid membership retention goals & objectives across the enterprise for the Medicaid lines of business (TANF, ABD, Expansion, CHIP) including similar solutions for other LOBs (Medicare, Marketplace) as appropriate. This position is accountable for the development of enterprise strategies that lead to membership growth and retention.
The ideal candidate would be curious, enjoy cross functional collaboration, and have a proven track record of creating and implementing successful strategies to improve member/customer satisfaction. This role will be full-time remote and healthcare/pharmacy experience is highly preferred.
Knowledge/Skills/Abilities
  • Identify and drive process improvements to enhance the member and provider experience.
  • Develop strategies to alleviate pain points in areas such as pharmacy, network and provider relations, pharmacy, and other critical areas the effect overall experience.
  • Participates and contributes in Enterprise Health Plan meetings, regarding the overall strategic planning for the health plan.
  • Identifies opportunities and helps develop / prioritize initiatives that help with member retention.
  • Works closely with the leadership team to ensure that the results of member satisfaction/retention activities are consistent with the state's direction and objectives, and develops & implements strategies to quickly course correct, when necessary.
  • Establishes and reviews performance metrics ("scorecards" and reports) on a regular basis to ensure each health plan is on track to deliver results in line with the organizations strategic plan; provides recognition and recommendation to improve performance.
  • Communicates extensively with other Molina departments to ensure policies, programs and strategies achieve membership retention targets.
  • Identifies technology support needs that help facilitate member retention and satisfaction activities and drives successful implementation.

Job Qualifications
REQUIRED EDUCATION:
Bachelor's degree in health-related degree or equivalent experience.
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
  • Minimum 7 years' experience in Medicaid Managed Care, particularly in sales or outreach role.
  • Minimum 3 years management/supervisory experience.
  • Exceptional networking and negotiations skills, as well as strong public speaking/presentations skills.
  • Ability to work in a fast-paced, team-oriented environment with little supervision.
  • Process Improvement (Six Sigma) expertise.
  • Proven ability to influence or persuade senior level leaders regarding matters of organizational significance.
  • Proven ability to influence policy making.
  • Knowledge of applicable State, Federal and third-party regulations.
  • Thorough understanding of Medicaid product lines.
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
Active State Life and Health and/or Disability License without infraction.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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