Director Process Improvement Remote Jobs in Florida

About Thrust Aviation

Thrust Aviation is a U.S.-based private aviation company specializing in on-demand private jet charter, aircraft management, and aircraft sales. Founded in 2019, we have built a reputation for exceptional service, transparent pricing, and operational excellence.

We are one of only 14 ARGUS Certified Charter Brokers in the United States, a designation that confirms our financial strength, regulatory compliance, and structured internal systems. We are a fast-growing company entering our next phase of scale and we are looking for a sales leader who wants to build something, not just manage something.

The Opportunity

We are at an inflection point. Our lead flow is strong, our team has the right talent, and our product is genuinely differentiated in a competitive market. What we need now is a proven sales leader to build the structure, accountability, and process that takes us from good to great.

This is not a corporate role. This is a hands-on leadership position for someone who thrives in an entrepreneurial environment, loves building systems, and knows how to get a small remote sales team performing at a consistently high level.

You will report directly to the CEO and own the sales function completely.

What You Will Own

• Day-to-day leadership and accountability of a remote broker team of 4-6 people

• Weekly sales meetings and individual 1:1 coaching sessions with each broker

• Pipeline management and velocity , no lead sits unworked, no deal dies in silence

• Objection handling training and ongoing skill development for the team

• CRM discipline, Shy is our own platform, you will own how it is used

• Qualification standards, ensuring leads are properly segmented and moved through the pipeline correctly

• KPI definition and weekly reporting, every broker knows their numbers, every week

• Connector to closer handoff process, ensuring seamless transition from front-end qualification to closing

• Collaboration with CEO on hiring, compensation structure, and team growth

• Identification and development of future sales leadership from within the team

What Success Looks Like

At 30 days:

• Full assessment of team, process, and pipeline completed

• Weekly cadence of meetings and 1:1s running consistently

• Every broker has defined KPIs and knows what they are accountable for

At 60 days:

• Sales playbook documented and in use

• Qualification standards enforced across all lead sources

• Close ratio improving measurably from baseline

At 90 days:

• Sales team operating with structure and accountability without requiring CEO involvement

• Pipeline visibility clear and updated in real time

• Coaching cadence embedded as a team habit not an exception

Who You Are

You have done this before. You have taken a small sales team that was running on instinct and turned it into a structured, accountable, high-performing unit. You know what good looks like and you know how to get a team there.

You are not a theorist. You are an operator. You build playbooks, run meetings, coach conversations, review pipelines, and hold people accountable, every single week without being asked.

You are comfortable in an entrepreneurial environment where you will not have a large corporate infrastructure behind you. You will be resourceful, scrappy, and results-driven.

You understand that in high-ticket consultative sales the difference between winning and losing is process, follow-up discipline, and value framing, not price.

Required Qualifications

• 5+ years in sales with a minimum of 2-3 years managing or leading a sales team

• Proven experience in high-ticket consultative or service-based sales

• Track record of building or improving a structured sales process with measurable results

• Experience managing remote sales teams

• Strong coaching ability, you make people around you better

• CRM experience is a must.

• Fluent English, written and spoken, exceptional communication skills

• Based in the United States, remote friendly with occasional travel

Preferred but not required:

• Experience in luxury, premium, or high-end service sales

• Private aviation or adjacent industry background

• Familiarity with connector and closer sales models

What We Offer

• Direct access and partnership with the CEO, your voice matters here

• A team that has the will to succeed and wants to be led

• Strong inbound lead flow from multiple marketing channels

• A defined and growing tech stack, GHL, Looker Studio, automation infrastructure

• Real upside, as the sales function grows so does your role and compensation

• The opportunity to build something from the ground up and own it

Compensation:

• Base salary: Competitive and commensurate with experience

• Performance bonus: Tied to team booking targets and close ratio improvement

• Remote friendly — Boca Raton Florida office available

Who This Role Is NOT For

• Someone who needs a large corporate team and infrastructure behind them

• Someone who wants to manage from a distance without getting into the details

• Someone looking for a purely strategic role without execution responsibility

• Someone without direct experience managing a sales team