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Director Workforce Management Remote Jobs in Florida

Director, Delivery, Remote

Jacksonville, FL · On-site +1

$190K/yr

Experience in workforce management, VMS, or HR-tech SaaS. * Experience scaling delivery practice through growth, acquisition, or multi-product portfolios. * Familiarity with distributed/remote-first ...

Works under the direction of the Director of Program & Product Management on strategic decisions ... This is a remote-first role with occasional travel for meetings, training, or industry events.

... workforce management. When something's off, you spot it early. When agents need help, you're the first person they turn to. This is a hands-on individual contributor role in a remote environment. You ...

Senior Program Manager

Orlando, FL · On-site +1

$150K - $182K/yr

Plan, direct, and coordinate program activities to ensure successful execution of technical ... Oversee resource planning, workforce management, and personnel performance to ensure the program is ...

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Director Workforce Management Remote information

What does a director of workforce management do?

A Director of Workforce Management (Remote) oversees the strategic planning, implementation, and optimization of workforce scheduling, forecasting, and staffing operations for an organization. They use data analytics to ensure the right number of employees are scheduled at the right times to meet business goals, often working across multiple locations or remote teams. This role typically involves collaborating with HR, operations, and leadership to improve efficiency, manage labor costs, and enhance employee satisfaction. Remote Directors use digital tools and communication platforms to lead their teams and ensure smooth operations from a distance.

What key skills and qualifications are needed to thrive as a director of workforce management?

A Director Workforce Management (Remote) needs a solid background in workforce planning, analytics, and organizational leadership, typically supported by a bachelor’s or master’s degree in business, HR, or a related field. Expertise with workforce management software (such as Kronos or ADP), forecasting tools, and data analytics platforms is crucial. Exceptional communication, strategic thinking, and problem-solving skills are vital for leading dispersed teams and aligning workforce strategies with business goals. These competencies ensure effective resource allocation, high team performance, and the ability to adapt to dynamic remote work environments.

How does a director of workforce management typically collaborate with other departments in a remote work environment?

As a Director of Workforce Management in a remote setting, you will regularly partner with leaders from operations, IT, HR, and finance to ensure workforce strategies align with business goals. Collaboration often involves virtual meetings to analyze staffing data, address productivity challenges, and implement scheduling solutions across distributed teams. You'll also coordinate with technology teams to optimize workforce management tools and with HR to drive employee engagement and retention initiatives tailored for remote teams. Effective communication and cross-functional teamwork are essential for success in this role.

What is the difference between Director Workforce Management Remote vs Workforce Management Analyst?

AspectDirector Workforce Management RemoteWorkforce Management Analyst
CredentialsBachelor's degree in Business, Analytics, or related field; often requires experience in workforce planningBachelor's degree in Business, Analytics, or related field; entry to mid-level experience
Work EnvironmentRemote leadership role overseeing teams and strategic planningRemote or on-site data analysis and reporting
Industry UsageCommon in call centers, customer service, and large enterprise sectorsUsed across similar industries for data-driven workforce decisions

The main difference is that the Director Workforce Management Remote focuses on strategic leadership and managing teams remotely, while the Workforce Management Analyst concentrates on data analysis and reporting to support workforce decisions. Both roles require similar educational backgrounds but differ in scope and seniority.

What are popular job titles related to Director Workforce Management Remote jobs in Florida?

For Director Workforce Management Remote jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Director Workforce Management Remote jobs?

Cities in Florida with the most Director Workforce Management Remote job openings:

UKG Workforce Management System Consultant - Contractor Bench

Align HCM

Saint Petersburg, FL • On-site, Remote

Part-time

Posted 15 days ago


Job description

Remote | Open to candidates in the US, Canada, and Philippines
Contract Opportunities | Future & Upcoming Client Engagements
If you enjoy figuring out timekeeping rules, schedules, and system configurations - and making them actually work - this opportunity might be for you.
Align HCM is a proud partner of UKG, sharing their commitment to inspiring both businesses and the people who run them. Our remote team of Aligners is made up of talented HCM professionals who deliver exceptional service and expertise to clients around the world.
We're building a contractor bench of experienced UKG Workforce Management consultants for current and upcoming client engagements. This is an opportunity to connect with Align HCM for contract projects that match your expertise, availability, and experience.
Please note: This is a contractor bench opportunity and does not guarantee an immediate project assignment. Candidates who meet our requirements may be added to our contractor bench and contacted when a suitable client engagement becomes available.
What You'll Do
  • Serve as a trusted consultant and guide for clients implementing and optimizing UKG Workforce Management solutions, including UKG WFM, UKG Pro WFM, and UKG Dimensions.
  • Support end-to-end implementation activities, including discovery, requirements gathering, system configuration, testing, deployment, and post-go-live support.
  • Gather business requirements and translate them into effective system configurations and functional solutions.
  • Configure Workforce Management modules such as Timekeeping, Accruals, Scheduling, Personas, Business Structure, and Attendance.
  • Contribute to requirements documentation, functional designs, configuration documentation, and testing activities.
  • Troubleshoot system and configuration issues during implementation, testing, and deployment.
  • Collaborate with project managers, functional consultants, technical teams, and client stakeholders across multiple project workstreams.
  • Manage multiple client engagements and deliverables within a consulting environment.
  • Provide best-practice recommendations and functional guidance to help clients optimize their UKG WFM solutions.
  • Participate in client meetings, workshops, demonstrations, and implementation discussions.
  • Maintain strong UKG product knowledge through ongoing training, certification, and continuous learning.

What You'll Bring
  • 3+ years of experience implementing, configuring, or supporting Workforce Management or Time & Attendance systems.
  • Strong hands-on experience with UKG WFM, UKG Pro WFM, and/or UKG Dimensions is highly preferred and considered a core requirement.
  • Experience with Kronos Workforce Central (WFC) is highly relevant and will be considered, particularly for candidates with strong WFM implementation experience.
  • Experience with UKG UTA (Ultimate Time & Attendance) or other legacy UKG timekeeping platforms is a plus.
  • Hands-on experience with system configuration, testing, deployment, and go-live support for Workforce Management implementations.
  • Experience configuring modules such as Timekeeping, Accruals, Scheduling, Personas, Business Structure, and/or Attendance.
  • Client-facing implementation, consulting, or solution delivery experience within an HCM/WFM environment.
  • Experience leading a module, workstream, or significant portion of an implementation project.
  • Strong understanding of Workforce Management concepts, including timekeeping rules, pay rules, schedules, accruals, attendance, and employee data structures.
  • Strong verbal and written communication skills, with the ability to interact confidently with clients and internal stakeholders.
  • Ability to work independently, manage competing priorities, and adapt to changing project requirements.
  • Comfortable working remotely and collaborating with distributed project teams.
  • Willingness to participate in UKG product training, certification programs, and continuous learning initiatives.
  • Contractor readiness: Willingness and ability to engage on a contract basis when a suitable client opportunity becomes available.
  • Availability: Clearly defined current or upcoming availability, including expected notice period and potential start date for contract engagements.
  • Ability to commit to agreed project schedules and deliverables once assigned to a client engagement.
  • For US and Canada candidates: Ability to travel for client engagements as needed, up to 10%.
  • For Philippines candidates: Remote position; travel is not required.
  • Candidates must have valid authorization to work in their respective country. Visa sponsorship is not available.

Nice to Have
  • Experience working in a consulting or professional services environment.
  • UKG certification or relevant UKG product certification.
  • Experience working with North American clients.
  • Experience supporting integrations or troubleshooting WFM-related system issues.
  • Experience mentoring or supporting junior consultants.
  • Experience working across multiple UKG WFM modules or complex multi-workstream implementations.

Why Align HCM?
  • Impact: Help organizations improve and optimize their workforce management processes.
  • Growth: Gain exposure to diverse client environments and deepen your UKG WFM expertise.
  • Flexibility: Work remotely with the tools and support you need to succeed.
  • Collaboration: Partner with experienced HCM consultants who enjoy solving complex problems together.
  • Variety: Every client and implementation is different, giving you the opportunity to work on meaningful and challenging projects.
  • Contract Opportunities: Stay connected with Align HCM and be considered for future client engagements that align with your skills, experience, and availability.

Job Type: Contract (remote)
Location:
Remote (US, Canada, PH)
Align HCM is an Equal Opportunity Employer.
We celebrate the diverse backgrounds and perspectives of our Aligners and are committed to fostering a culture of diversity, equity, inclusion, and belonging. Employment decisions at Align HCM are made without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other characteristic that makes our people unique.
We believe diversity fuels innovation and helps create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. If you're excited about this role but don't meet every qualification, we still encourage you to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.