Director - Workforce Strategy
Chicago, IL · On-site +1
We are looking for a leader to build solutions and manage consultants selling and delivering ... remote, and global workforces. * Convene client and Aon subject matter experts to refine ...
Chicago, IL · On-site +1
We are looking for a leader to build solutions and manage consultants selling and delivering ... remote, and global workforces. * Convene client and Aon subject matter experts to refine ...
Chicago, IL · On-site +1
We are looking for a leader to build solutions and manage consultants selling and delivering ... remote, and global workforces. * Convene client and Aon subject matter experts to refine ...
Atlanta, GA · On-site +1
West Tower, 200 Piedmont Ave. SE Atlanta, GA Job Type: Full Time Salaried Remote Employment ... The Director of Workforce Management provides strategic leadership by articulating Workforce ...
Atlanta, GA · On-site +1
West Tower, 200 Piedmont Ave. SE Atlanta, GA Job Type: Full Time Salaried Remote Employment ... The Director of Workforce Management provides strategic leadership by articulating Workforce ...
Chicago, IL · On-site +1
We are looking for a leader to build solutions and manage consultants selling and delivering ... remote, and global workforces. * Convene client and Aon subject matter experts to refine ...
Chicago, IL · On-site +1
We are looking for a leader to build solutions and manage consultants selling and delivering ... remote, and global workforces. * Convene client and Aon subject matter experts to refine ...
$24 - $28.56/hr
Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii ... Adjusts call routing as directed when unusual call patterns exist in order to ensure service levels ...
$24 - $28.56/hr
Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii ... Adjusts call routing as directed when unusual call patterns exist in order to ensure service levels ...
Charleston, SC · On-site +1
The Workforce Management Professional 2 work assignments are varied and frequently require ... While this is a remote position, occasional travel to Humana's offices for training or meetings may ...
Charleston, SC · On-site +1
The Workforce Management Professional 2 work assignments are varied and frequently require ... While this is a remote position, occasional travel to Humana's offices for training or meetings may ...
Dodgeville, WI · On-site +1
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Dodgeville, WI · On-site +1
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Dodgeville, WI · Remote
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Dodgeville, WI · Remote
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
VA · On-site +1
This remote Workforce Services Supervisor position will be responsible for providing front-line ... Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to ...
VA · On-site +1
This remote Workforce Services Supervisor position will be responsible for providing front-line ... Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to ...
This is a fully remote role. Candidates who live near CB offices have the option of being fully ... This work sits within the broader AP Delivery organization, which manages the AP annual cycle from ...
This is a fully remote role. Candidates who live near CB offices have the option of being fully ... This work sits within the broader AP Delivery organization, which manages the AP annual cycle from ...
Phoenix, AZ · On-site +1
$100K - $110K/yr
... Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services ... Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ...
Phoenix, AZ · On-site +1
$100K - $110K/yr
... Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services ... Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ...
Plano, TX · On-site +1
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...
Plano, TX · On-site +1
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...
... Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact ... Remote Requirements: * Reliable high speed internet access with minimum speed of 50Mbps (no ...
... Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact ... Remote Requirements: * Reliable high speed internet access with minimum speed of 50Mbps (no ...
New York, NY · On-site +1
$125K - $175K/yr
Director of AI & Digital Workforce Management Who We Are: Front Office Transformation Experts ... Remote working
New York, NY · On-site +1
$125K - $175K/yr
Director of AI & Digital Workforce Management Who We Are: Front Office Transformation Experts ... Remote working
Director of AI & Digital Workforce Management Who We Are: Front Office Transformation Experts ... Remote working
Quick apply
Director of AI & Digital Workforce Management Who We Are: Front Office Transformation Experts ... Remote working
Organizes and develops workforce management manuals & documentations as needed Reports to : * WFM Portfolio Manager Qualifications & Requisites : * At least 5 years call center Workforce Management ...
Organizes and develops workforce management manuals & documentations as needed Reports to : * WFM Portfolio Manager Qualifications & Requisites : * At least 5 years call center Workforce Management ...
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Provide technical support to multiple user groups located at 30+ local and remote IRS service centers. The Sr. Workforce Management Systems Analyst is accountable for supporting the development of ...
Quick apply
Provide technical support to multiple user groups located at 30+ local and remote IRS service centers. The Sr. Workforce Management Systems Analyst is accountable for supporting the development of ...
As a Workforce Management Administrator, you will be our expert in proactively monitoring, managing ... directed action Professional verbal, written, and remote communication skills Strong computer ...
As a Workforce Management Administrator, you will be our expert in proactively monitoring, managing ... directed action Professional verbal, written, and remote communication skills Strong computer ...
As a Workforce Management Administrator, you will be our expert in proactively monitoring, managing ... directed action Professional verbal, written, and remote communication skills Strong computer ...
As a Workforce Management Administrator, you will be our expert in proactively monitoring, managing ... directed action Professional verbal, written, and remote communication skills Strong computer ...
$33.5K - $48.2K
9% of jobs
$48.2K - $63K
6% of jobs
$63K - $77.7K
6% of jobs
$80.2K is the 25th percentile. Wages below this are outliers.
$77.7K - $92.4K
17% of jobs
The median wage is $102.1K / yr.
$92.4K - $107.1K
17% of jobs
$107.1K - $121.9K
4% of jobs
$121.9K - $136.6K
4% of jobs
$136.6K - $151.3K
6% of jobs
$156.5K is the 75th percentile. Wages above this are outliers.
$151.3K - $166K
13% of jobs
$166K - $180.8K
7% of jobs
$180.8K - $195.5K
9% of jobs
$33.5K
$117.5K
$195.5K
| Aspect | Director Workforce Management Remote | Workforce Management Analyst |
|---|---|---|
| Credentials | Bachelor's degree in Business, Analytics, or related field; often requires experience in workforce planning | Bachelor's degree in Business, Analytics, or related field; entry to mid-level experience |
| Work Environment | Remote leadership role overseeing teams and strategic planning | Remote or on-site data analysis and reporting |
| Industry Usage | Common in call centers, customer service, and large enterprise sectors | Used across similar industries for data-driven workforce decisions |
The main difference is that the Director Workforce Management Remote focuses on strategic leadership and managing teams remotely, while the Workforce Management Analyst concentrates on data analysis and reporting to support workforce decisions. Both roles require similar educational backgrounds but differ in scope and seniority.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
8.0
Based on 55 frontline employees who took The Breakroom Quiz
76th of 138 rated financial services
Director - Workforce Strategy
About the role
Aon’s Talent Solutions team helps clients make better people decisions by combining advisory expertise with analytics and technology! We are looking for a leader to build solutions and manage consultants selling and delivering solutions related to workforce strategy, such as strategic workforce planning, organizational design, location strategy, and workforce intelligence.
Key responsibilities:
What you’ll bring
Experience
Skills
Education
How you succeed
Role parameters
We offer you
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The salary range for this position (intended for U.S. applicants) is $170,000 to $190,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
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2574772Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIMESourced by ZipRecruiter
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Business management consulting
10,000+ Employees
Chicago, IL, US
1992