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Director Workforce Management Remote Jobs in Texas

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our ...

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our ...

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...

Publishing Concepts

Senior Workforce Analyst

Dallas, TX · Remote

$87K - $115K/yr

Manages changes to scheduling to ensure adequate daily resource coverage. * Communicate with ... This position is remote however, the associate must live: in AL, AR, FL, GA, KS, NM, OK, SC, TX, or ...

Aprio

Senior Director, Resource Management

Dallas, TX · On-site +1

$225K - $300K/yr

Demonstrated success managing variable workforce cycles, including high volume small engagements ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Senior Director, Resource Management

Houston, TX · On-site +1

$225K - $300K/yr

Demonstrated success managing variable workforce cycles, including high volume small engagements ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Senior Director, Resource Management

Austin, TX · On-site +1

$225K - $300K/yr

Demonstrated success managing variable workforce cycles, including high volume small engagements ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Unifocus

Sales Director

Carrollton, TX · On-site +1

Attending remote and on-site meetings with clients * Collaborating with teams in different ... Workforce Management, Operations, Property Management Systems, Reservation Systems, etc.

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All JobsWorkforce Management JobsDirector Workforce Management Remote JobsDirector Workforce Management Remote Jobs in Texas

Director Workforce Management Remote information

What does a Director of Workforce Management (Remote) do?

A Director of Workforce Management (Remote) oversees the strategic planning, implementation, and optimization of workforce scheduling, forecasting, and staffing operations for an organization. They use data analytics to ensure the right number of employees are scheduled at the right times to meet business goals, often working across multiple locations or remote teams. This role typically involves collaborating with HR, operations, and leadership to improve efficiency, manage labor costs, and enhance employee satisfaction. Remote Directors use digital tools and communication platforms to lead their teams and ensure smooth operations from a distance.

How does a Director of Workforce Management typically collaborate with other departments in a remote work environment?

As a Director of Workforce Management in a remote setting, you will regularly partner with leaders from operations, IT, HR, and finance to ensure workforce strategies align with business goals. Collaboration often involves virtual meetings to analyze staffing data, address productivity challenges, and implement scheduling solutions across distributed teams. You'll also coordinate with technology teams to optimize workforce management tools and with HR to drive employee engagement and retention initiatives tailored for remote teams. Effective communication and cross-functional teamwork are essential for success in this role.

What is the difference between Director Workforce Management Remote vs Workforce Management Analyst?

AspectDirector Workforce Management RemoteWorkforce Management Analyst
CredentialsBachelor's degree in Business, Analytics, or related field; often requires experience in workforce planningBachelor's degree in Business, Analytics, or related field; entry to mid-level experience
Work EnvironmentRemote leadership role overseeing teams and strategic planningRemote or on-site data analysis and reporting
Industry UsageCommon in call centers, customer service, and large enterprise sectorsUsed across similar industries for data-driven workforce decisions

The main difference is that the Director Workforce Management Remote focuses on strategic leadership and managing teams remotely, while the Workforce Management Analyst concentrates on data analysis and reporting to support workforce decisions. Both roles require similar educational backgrounds but differ in scope and seniority.

What key skills and qualifications are needed to thrive as a Director Workforce Management (Remote), and why are they important?

A Director Workforce Management (Remote) needs a solid background in workforce planning, analytics, and organizational leadership, typically supported by a bachelor’s or master’s degree in business, HR, or a related field. Expertise with workforce management software (such as Kronos or ADP), forecasting tools, and data analytics platforms is crucial. Exceptional communication, strategic thinking, and problem-solving skills are vital for leading dispersed teams and aligning workforce strategies with business goals. These competencies ensure effective resource allocation, high team performance, and the ability to adapt to dynamic remote work environments.
What are popular job titles related to Director Workforce Management Remote jobs in Texas? For Director Workforce Management Remote jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Director Workforce Management Remote jobs in Texas look for? The top searched job categories for Director Workforce Management Remote jobs in Texas are:
What cities in Texas are hiring for Director Workforce Management Remote jobs? Cities in Texas with the most Director Workforce Management Remote job openings:
Director Workforce Management Remote jobs near you
Infographic showing various Director Workforce Management Remote job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 29% In-person, and 71% Remote job distribution.

Program Lead, Workforce Management

Oscar Health

Dallas, TX • Remote

$67K - $89K/yr

Other

PTO

Posted 24 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

250th of 300 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

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