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Director Workforce Management Remote Jobs (NOW HIRING)

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... in a self-directed manner to improve performance and position added-value. Ability to use a ...

As the Director of Product, Workforce Management, you will lead the management and execution of our Workforce Management suite of products. Managing a team of Product Managers, you will be ...

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Director Workforce Management Remote information

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$33.5K

$117.5K

$195.5K

How much do director workforce management remote jobs pay per year?

As of Jul 12, 2026, the average yearly pay for director workforce management remote in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What does a Director of Workforce Management (Remote) do?

A Director of Workforce Management (Remote) oversees the strategic planning, implementation, and optimization of workforce scheduling, forecasting, and staffing operations for an organization. They use data analytics to ensure the right number of employees are scheduled at the right times to meet business goals, often working across multiple locations or remote teams. This role typically involves collaborating with HR, operations, and leadership to improve efficiency, manage labor costs, and enhance employee satisfaction. Remote Directors use digital tools and communication platforms to lead their teams and ensure smooth operations from a distance.

How does a Director of Workforce Management typically collaborate with other departments in a remote work environment?

As a Director of Workforce Management in a remote setting, you will regularly partner with leaders from operations, IT, HR, and finance to ensure workforce strategies align with business goals. Collaboration often involves virtual meetings to analyze staffing data, address productivity challenges, and implement scheduling solutions across distributed teams. You'll also coordinate with technology teams to optimize workforce management tools and with HR to drive employee engagement and retention initiatives tailored for remote teams. Effective communication and cross-functional teamwork are essential for success in this role.

What is the difference between Director Workforce Management Remote vs Workforce Management Analyst?

AspectDirector Workforce Management RemoteWorkforce Management Analyst
CredentialsBachelor's degree in Business, Analytics, or related field; often requires experience in workforce planningBachelor's degree in Business, Analytics, or related field; entry to mid-level experience
Work EnvironmentRemote leadership role overseeing teams and strategic planningRemote or on-site data analysis and reporting
Industry UsageCommon in call centers, customer service, and large enterprise sectorsUsed across similar industries for data-driven workforce decisions

The main difference is that the Director Workforce Management Remote focuses on strategic leadership and managing teams remotely, while the Workforce Management Analyst concentrates on data analysis and reporting to support workforce decisions. Both roles require similar educational backgrounds but differ in scope and seniority.

What key skills and qualifications are needed to thrive as a Director Workforce Management (Remote), and why are they important?

A Director Workforce Management (Remote) needs a solid background in workforce planning, analytics, and organizational leadership, typically supported by a bachelor’s or master’s degree in business, HR, or a related field. Expertise with workforce management software (such as Kronos or ADP), forecasting tools, and data analytics platforms is crucial. Exceptional communication, strategic thinking, and problem-solving skills are vital for leading dispersed teams and aligning workforce strategies with business goals. These competencies ensure effective resource allocation, high team performance, and the ability to adapt to dynamic remote work environments.
More about Director Workforce Management Remote jobs
What cities are hiring for Director Workforce Management Remote jobs? Cities with the most Director Workforce Management Remote job openings:
What states have the most Director Workforce Management Remote jobs? States with the most job openings for Director Workforce Management Remote jobs include:
What job categories do people searching Director Workforce Management Remote jobs look for? The top searched job categories for Director Workforce Management Remote jobs are:
Infographic showing various Director Workforce Management Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.
Director Workforce Planning and Labor Management

Director Workforce Planning and Labor Management

UNFI

Providence, RI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


UNFI rating

7.3

Company rating: 7.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

21st of 48 rated food wholesalers


Job description

Job Overview:
The Director of Workforce Planning & Labor Management is responsible for developing and executing enterprise workforce strategies that optimize labor capacity, productivity, and cost across supply chain operations. This role partners closely with Supply Chain, Finance, and HR leaders to align labor planning with demand forecasts, operational rhythms, and long-term business strategy.
Job Responsibilities:
Core Responsibilities
Strategic Workforce Planning
  • Lead short- and long-term workforce planning across distribution network
  • Translate volume forecasts into labor demand plans (headcount, skills, shifts)
  • Build scenario models (peak, downturns, automation impacts, network changes)
  • Partner with Finance on labor budgeting, forecasting, and cost optimization

2. Analytics & Insights
  • Lead workforce analytics capability (turnover, absenteeism, time-to-fill, productivity trends)
  • Develop dashboards and reporting for senior leadership
  • Use data to proactively identify risks (staffing gaps, burnout, cost overruns)

3. Workforce Optimization
  • Align staffing strategies (full-time, part-time, contingent labor) with demand variability
  • Optimize scheduling, shift design, and workforce mix
  • Partner with Talent Acquisition on hiring plans tied to forecasts
  • Support network planning decisions (open/close/expand sites)
  • With a LEAN mindset identify productivity improvement opportunities and partner with operations on execution

4. Stakeholder Partnership
  • Serve as a strategic partner to Supply Chain Operations leadership
  • Collaborate with HR, Finance, and Industrial Engineering teams
  • Influence senior leaders on workforce trade-offs and decisions

Performs other duties as assigned.
Job Requirements:
Education/ Certifications:
• Bachelor's degree in Business, Finance, Accounting, Economics, Supply Chain or related field required
Experience:
• 10+ years in workforce planning, labor management, supply chain, or operations analytics
• Experience in large-scale, hourly workforce environments (distribution, manufacturing, retail, logistics)
• Strong analytical capability (forecasting, modeling, scenario planning)
• Experience with LMS tools
• Ability to influence senior operational leaders
• Background in Industrial Engineering, Supply Chain, HR Analytics, or related field
Knowledge/Skills/ Abilities
• Advanced Microsoft Excel (forecasting models, scenario analysis, Power Query)
• Workforce planning tools & analytics (labor modeling, scheduling systems)
• Power BI or Tableau (dashboarding, workforce KPIs, labor insights)
• Data analysis & forecasting (demand planning, capacity modeling)
• SQL or data querying (workforce and labor data extraction)
• Microsoft Office (Excel, PowerPoint for executive reporting)
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Work Environment:
Remote Role:
• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
Travel:
• This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Physical Environment/Demands:
Office Roles:
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .

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