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Director Organizational Learning Development information

What does a director of organizational learning and development do?

A Director of Organizational Learning and Development oversees the creation and implementation of training programs and development strategies within an organization. They work to improve employee skills, leadership capabilities, and overall organizational performance. This role involves assessing learning needs, designing curriculum, evaluating training effectiveness, and aligning learning initiatives with business goals. Directors in this field often collaborate with executives and department leaders to ensure that learning and development efforts support the company's strategic objectives.

What are the key skills and qualifications needed to thrive as a director of organizational learning and development, and why are they important?

To thrive as a Director of Organizational Learning and Development, you need expertise in adult learning theory, instructional design, and organizational development, typically supported by a relevant degree and substantial leadership experience. Familiarity with Learning Management Systems (LMS), data analytics tools, and professional certifications such as CPLP or SHRM are often required. Exceptional communication, strategic thinking, and change management abilities help drive engagement and foster a culture of continuous improvement. These skills ensure the effective alignment of learning initiatives with organizational goals, resulting in enhanced employee performance and business outcomes.

What are some common challenges faced by a director of organizational learning and development, and how can they be addressed?

A Director of Organizational Learning and Development often faces the challenge of aligning learning initiatives with the company’s strategic goals while ensuring engagement across diverse teams. Balancing the needs of various departments and measuring the impact of training programs can be complex. Effective directors address these challenges by fostering strong cross-functional relationships, implementing data-driven evaluation methods, and staying adaptable to evolving business needs. Regular communication with stakeholders and leveraging feedback help ensure learning solutions remain relevant and impactful.

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The top searched job categories for Director Organizational Learning Development jobs in Minnesota are:

What cities in Minnesota are hiring for Director Organizational Learning Development jobs?

Cities in Minnesota with the most Director Organizational Learning Development job openings:

Director Organizational Learning Development jobs near you

Learning and Development Manager

LifeSource

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Oversee the governance, design, development, deployment, and continuous improvement of organizational learning and educational programs.

  • Lead and guide the Learning & Development team to achieve departmental and organizational goals while improving employee competency and productivity.

  • Assess organizational learning needs, establish learning priorities, and oversee the design, delivery, and evaluation of learning solutions.

Job description

LifeSource is hiring a Manager of Learning & Development (L&D) to be responsible for overseeing the governance, design, development, deployment, administration/operations, and continuous improvement of all organizational learning and educational programs (clinical and non-clinical). This role provides strategic leadership and oversight for the organization's learning ecosystem, including onboarding, competency management, preceptor programs, simulation-based education, continuing education, learning technologies, knowledge management, and educational governance. The Manager leads and guides all Learning & Development team members to achieve departmental and organizational strategic and operational goals while improving the development, competency, and productivity of LifeSource team members.
This role is ideal for a learning & development leader who wants to build and manage scalable, measurable education strategies that support employee competency, operational excellence, and LifeSource's mission-driven work in clinical and non-clinical learning spaces.
Working closely with the Director of People & Culture, clinical and operational leaders, subject matter experts, and other key stakeholders, the Manager assesses organizational learning and development needs, establishes learning priorities, and oversees the design, development, coordination, delivery, and evaluation of learning solutions that support work procedures, product use, safety, customer service, leadership development, regulatory compliance, and other organizational priorities. This position partners with the Learning Management System (LMS) Administrator to support the effective administration and continuous improvement of the organization's learning technology ecosystem. This role collaborates on learning strategy, knowledge management, knowledge transfer, and leveraging the LMS to improve organizational performance.
As a Manager of Learning & Development, you'll advance our lifesaving mission by performing the following duties:
Training Department Oversight
  • Provide strategic leadership and day-to-day oversight for the Learning & Development function, overseeing departmental operations, team members, learning technologies, and the design, development, and delivery of organizational learning programs.
  • Develop and maintain an enterprise learning governance framework, establishing standards for curriculum design, instructional methodology, competency management, simulation, educational documentation, and quality assurance.
  • Lead the continuous improvement of LifeSource's training systems and infrastructure to build a high-performing, quality-centered learning organization.
  • Collaborate with the Director of People & Culture, subject matter experts (SMEs), and key stakeholders to assess organizational learning needs, identify performance gaps, develop standardized best practices, and design, coordinate, and deliver targeted departmental training.
  • Identify and implement ways to reinforce and sustain ongoing learning and embed it throughout existing content to increase learner retention.
  • Partner with clinical and operational leaders and subject matter experts (SMEs) to identify organizational learning needs, establish educational priorities, and align learning initiatives with organizational strategy.
  • Develop and implement systems to monitor and maintain learning content accuracy.
  • Oversee knowledge management and knowledge transfer processes while ensuring learning programs, competency documentation, and training systems comply with organizational policies, regulatory, accreditation, processor, and customer requirements. Maintain audit readiness and oversee corrective actions related to education and competency findings.
  • Recommend and coordinate outside training services and learning resources.
  • Work with department leaders to develop employee competency assessments.
  • Establish, monitor, and report learning and development metrics to evaluate program effectiveness, learner readiness, competency completion, compliance, LMS utilization, and other key performance indicators, using data and stakeholder feedback to drive continuous improvement.

Lead, guide, and mentor team members toward successful execution of work processes, engaging cross departmentally as appropriate, to achieve mission and goals.
  • Team Engagement: Lead and engage in regular individual and team meetings to review programs, activities, and accomplishments and provide timely and critical information needed for the team's success.
  • Cultural Leadership: Lead, model, and engage in activities and initiatives related to organizational culture, talent development, and partner engagement, including integration of equity, diversity, and inclusion practices.
  • Mentorship: Guide and mentor team members to encourage professional development and goal achievement.
  • Performance Management: Effectively manage team member performance through documented coaching, identifying areas of opportunity, recognition, job change, salary administration, and performance appraisal process.
  • Training: Support effective team member training and competency measurement for their position and required work processes.
  • Direct work planning, scheduling, managing time sheets, time off requests, expense reports, etc., to ensure adequate capacity and adherence to policies.
  • Engage in recruitment and selection of highly skilled team members.
  • Collaborate with other leaders on guiding team members and key work processes.
  • Accountability Culture: Manage team members by modeling and promoting a culture of accountability and integrity in service to internal and external customers.
  • Oversee and conduct timely internal audits of the training and education function, and provide training records and documentation for external audits to ensure compliance with Centers for Medicare & Medicaid Services (CMS) and other regulatory requirements.
  • Actively participates in performance excellence initiatives. Recommend modifications or improvements to current training programs and processes to enhance effectiveness and efficiency in alignment with strategic goals.
  • Actively participates as a member of the leadership team.
  • Maintains confidentiality of all donors, recipients, and employee information.

QUALIFICATIONS:
  • Requires a combination of education and experience equivalent to 7 years in training, adult education, learning and development, or leadership development.
  • Bachelor's degree is preferred.
  • Requires a minimum of 3 years' proven leadership, mentoring and coaching experience.
  • Experience leading learning teams or enterprise learning functions.
  • Experience partnering with clinical SMEs in regulated healthcare environments.
  • Experience with LMS administration, competency management, and learning analytics.
  • Knowledge of adult learning theory, instructional design, competency assessment, evaluation methodologies, and change management.
  • Ability to communicate effectively and interact positively with all levels of management and staff.
  • Proficiency in the use of computer equipment and software, including but not limited to, Windows environment (Word, Excel, PowerPoint, Outlook - Intermediate to Advanced skills) required.
  • Strong communication and interpersonal skills including effective written correspondence, polished presentation and facilitation skills, active listening, and professional customer service response at all levels.
  • Strong interpersonal skills and ability to work both independently and as part of a team required.
  • Ability to lead a team, coordinate internal and external resources, and achieve measurable results against specific goals.
  • Must be organized, detail oriented, self-directed, motivated contributor with ability to effectively lead a team.
  • Demonstrated interpersonal savvy capabilities, building, maintaining, motivating, influencing, and achieving cooperation with both internal and external relationships across all levels of an organization.
  • Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.

WORKING CONDITIONS/SCHEDULE:
This is a full-time exempt position, based out of Minneapolis, MN. Will work on-site hybrid. Occasional travel, as needed.
Projected offer range: $101,500-125k/annually, based on relevant experience.
Why Join LifeSource:
Since 1989, the LifeSource team has worked with our regions' diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website.
We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.
LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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