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Director Of Property Operations information

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$34K

$107.7K

$179.5K

How much do director of property operations jobs pay per year?

As of Jun 11, 2026, the average yearly pay for director of property operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the 4 P's of property management?

The 4 P's of property management are Property, Price, Promotion, and Placement. These elements help property managers, including Directors of Property Operations, effectively market and maintain properties to maximize occupancy and revenue. Understanding these principles is essential for overseeing property portfolios and ensuring operational success.

What does a Director of Property Operations do?

A Director of Property Operations is responsible for overseeing and managing the day-to-day operations of one or more properties, such as commercial buildings, residential complexes, or hotels. Their duties typically include supervising staff, ensuring maintenance and safety standards are met, managing budgets, and coordinating with vendors and tenants. They play a key role in optimizing property performance, enhancing tenant satisfaction, and ensuring compliance with regulations. This position often requires strong leadership, organizational, and communication skills.

What is the difference between Director Of Property Operations vs Property Manager?

AspectDirector Of Property OperationsProperty Manager
ResponsibilitiesOversees multiple properties, strategic planning, and high-level operationsManages day-to-day operations of a single property or portfolio
CredentialsExperience in property management, leadership, possibly real estate or business degreesReal estate license or property management certification often preferred
Work EnvironmentCorporate offices, overseeing teams and property portfoliosOn-site at properties, interacting directly with tenants and staff
Industry UsageUsed in large real estate firms, property management companies, real estate developmentCommon in residential, commercial, and retail property management

The main difference is that the Director Of Property Operations focuses on strategic, high-level oversight across multiple properties, while a Property Manager handles daily operations of individual properties. Both roles require property management experience, but the scope and responsibilities differ significantly.

How much does a director of operations make in real estate?

A Director of Property Operations in real estate typically earns between $80,000 and $150,000 annually, depending on the size of the portfolio, location, and experience. They oversee property management teams, optimize operational efficiency, and often require strong leadership and industry certifications.

What is the highest paying job in property management?

The highest paying roles in property management are typically executive positions such as Vice President or Chief Operating Officer, which oversee large portfolios and strategic operations. These roles often require extensive experience, strong leadership skills, and advanced certifications, and they can command six-figure salaries or higher depending on the size and scope of the organization.

What is a director of property operations?

A director of property operations is a senior management professional responsible for overseeing the daily functions of real estate properties, including maintenance, leasing, and financial performance. They develop strategies to improve property value, ensure compliance, and lead teams, often requiring experience in property management and relevant certifications. The role typically involves managing budgets, implementing operational policies, and coordinating with stakeholders.

What are the key skills and qualifications needed to thrive as a Director of Property Operations, and why are they important?

To thrive as a Director of Property Operations, you need comprehensive knowledge of property management, budgeting, facility maintenance, and regulatory compliance, typically supported by a degree in business, real estate, or a related field. Familiarity with property management software (like Yardi or MRI), building automation systems, and relevant certifications such as CPM (Certified Property Manager) are often required. Strong leadership, problem-solving, and communication skills help you manage teams, vendors, and tenant relationships effectively. These skills ensure smooth property operations, cost control, and high tenant satisfaction, which are critical for long-term asset value.

How does a Director of Property Operations typically collaborate with other departments to ensure smooth facility management?

A Director of Property Operations works closely with departments such as maintenance, housekeeping, finance, and leasing to coordinate property management activities. Regular meetings and cross-functional planning help align operational goals with budget constraints, tenant satisfaction, and compliance requirements. This collaborative approach ensures that maintenance schedules, capital improvements, and tenant requests are efficiently managed, promoting a seamless experience for residents or tenants. Strong communication and leadership skills are crucial for fostering teamwork and addressing any interdepartmental challenges that arise.
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Director Of Property Operations jobs near you

Associate Director of Property Management

Episcopal Community Services of San Francisco

San Jose, CA

Other

Posted 10 days ago

Job description

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required training, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.


This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.


POSITION SUMMARY

The Associate Director of Property Management supports the Director of Property Management in leading daily operations across a diverse portfolio of Permanent Supportive Housing (PSH), Single Room Occupancy (SRO), and affordable housing communities. This role is responsible for driving operational performance, ensuring regulatory compliance, and building strong, service-oriented site teams that support housing stability for vulnerable populations.



The Associate Director serves as a key operational leader, bridging strategy and execution while ensuring consistency, accountability, and high-quality resident experience across all properties.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations & Portfolio Oversight

  • Oversee day-to-day property management operations across assigned portfolio, including occupancy, rent collection, unit turnover, and work order completion
  • Monitor and drive key performance indicators (KPIs) including vacancy rates, delinquency, unit turn times, and habitability standards
  • Ensure consistent implementation of property management policies, procedures, and best practices across all sites
  • Partner with Facilities to coordinate maintenance operations, capital needs, and preventative maintenance programs


Compliance & Regulatory Management

  • Ensure full compliance with applicable regulations including HUD, LIHTC, and local funding requirements
  • Oversee certification and recertification processes, ensuring accuracy, timeliness, and audit readiness
  • Partner with Compliance team to correct file deficiencies, resolve discrepancies, and strengthen internal controls
  • Support preparation for audits, inspections, and funder reviews


Leadership & Team Development

  • Supervise Property Managers and site-level staff, providing coaching, accountability, and performance management
  • Lead regular site check-ins, portfolio reviews, and staff trainings
  • Foster a culture of accountability, inclusion, and service excellence
  • Support recruitment, onboarding, and retention of diverse and high-performing teams


Resident Relations & Services Coordination

  • Promote a housing-first, trauma-informed approach to resident engagement
  • Support site teams in managing resident concerns, grievances, and conflict resolution
  • Collaborate with supportive services partners to ensure coordinated care and housing stability
  • Ensure compliance with fair housing and reasonable accommodation requirements


Financial Management

  • Monitor property financial performance, including operating expenses and revenue
  • Review rent rolls, tenant ledgers, and delinquency reports to ensure accuracy and timely follow-up
  • Support budget development and ongoing financial forecasting
  • Implement strategies to improve collections and reduce financial risk

Systems & Reporting

  • Ensure effective use of property management systems (e.g., Yardi) for operations, reporting, and compliance tracking
  • Develop and maintain reporting tools to track performance and identify trends
  • Provide regular portfolio updates to the Director of Property Management and executive leadership


QUALIFICATIONS

  • Bachelor’s degree in Business, Public Administration, or related field (Master’s preferred)
  • Minimum 5–7 years of progressive property management experience, with at least 2 years in a leadership role
  • Strong experience in affordable housing, PSH, SRO, or similar environments
  • Working knowledge of HUD, LIHTC, and local housing regulations
  • Demonstrated experience managing multi-site operations and diverse teams
  • Proficiency in property management software (Yardi preferred)
  • Strong analytical, organizational, and communication skills
  • Open and acceptable to feedback
  • Joyful and optimistic with an authentic level of compassion; emotionally mature with a good sense of humor
  • Ability to use discretion and maintain confidentiality


OTHER REQUIREMENTS

  • Must secure fingerprint image screening and annual TB screening
  • Ability to respond in person or by phone to urgent operational issues as needed after hours or on weekends
  • Prolonged periods of sitting/standing at a desk and working on a computer
  • Possession of a valid CA DL and driving record that meets the agency’s insurability standards
  • Ability to regularly travel between ECS locations as needed
  • Occasionally required to stand, walk, bend, stoop, reach, and lift or carry materials weighing up to 35 lbs.


MISSION ESSNTIAL

  • Demonstrate behavior that supports the organization’s mission, vision, and values.
  • Adhere to all company and department policies and procedures
  • Communicate effectively and model integrity, fairness, and ethical business practices


ECS offers industry leading healthcare benefits to support your physical and mental well-being.


ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance


ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all

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