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Director of Residential Services

Vestal, NY · On-site

$65K - $75K/yr

Position Overview The Director of Residential Services provides strategic oversight and operational leadership for assigned residential programs. This role ensures the delivery of high-quality ...

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Director Of Residential Operations information

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$34K

$107.7K

$179.5K

How much do director of residential operations jobs pay per year?

As of Jul 19, 2026, the average yearly pay for director of residential operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Director of Residential Operations, annual salaries of $300,000 or more are typically found in senior management roles within large real estate or property management companies, especially those overseeing multiple properties or portfolios. High compensation often reflects extensive experience, leadership skills, and the ability to manage large teams and budgets. Other roles that can reach this level include executive positions such as Chief Operating Officer or Vice President in related industries.

How does a Director of Residential Operations typically collaborate with other departments to enhance resident satisfaction?

A Director of Residential Operations often works closely with departments such as maintenance, housekeeping, and resident services to ensure a seamless living experience for residents. Regular interdepartmental meetings, joint planning for community events, and shared initiatives for facility improvements are common practices. This collaboration helps address resident concerns promptly, maintain high-quality living standards, and foster a positive sense of community. Effective communication and leadership are key to uniting diverse teams toward shared goals.

What does a Director of Residential Operations do?

A Director of Residential Operations oversees the management and daily operations of residential facilities, such as apartment complexes, senior living communities, or group homes. Their responsibilities typically include supervising staff, ensuring compliance with regulations, managing budgets, and maintaining high standards of resident care and satisfaction. They also develop policies, coordinate maintenance, and act as a liaison between residents, families, and upper management. The goal is to create a safe, efficient, and welcoming living environment.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and certain senior corporate executives can earn $500,000 or more annually. These positions typically require extensive experience, advanced education, and leadership skills, often involving performance bonuses and stock options.

What does a director of operations do?

A director of operations oversees the daily functions and strategic planning of an organization or department, ensuring efficiency and goal achievement. In residential settings, they manage staff, coordinate services, and implement policies to maintain quality and compliance, often using management tools and leadership skills.

What is the difference between Director Of Residential Operations vs Property Manager?

AspectDirector Of Residential OperationsProperty Manager
ResponsibilitiesOversees multiple residential communities, develops strategic plans, manages budgets, and leads teamsManages day-to-day operations of a single property, handles tenant relations, maintenance, and leasing
CredentialsTypically requires a bachelor’s degree in property management, real estate, or related field; experience in property operationsOften requires a high school diploma or associate degree; real estate license may be preferred
Work EnvironmentCorporate offices and multiple residential sitesOn-site at a specific property
Industry UsageCommonly used in large property management companies and real estate firmsUsed across various residential properties, including apartments and condos

The main difference is that the Director Of Residential Operations oversees multiple properties and strategic planning, while the Property Manager focuses on daily operations of a single property. The director role involves higher-level management and broader responsibilities.

What is the hardest job in film?

The hardest job in film often varies, but roles like film director or cinematographer are considered highly demanding due to long hours, high pressure, and the need for creative and technical expertise. These positions require strong leadership, decision-making skills, and the ability to manage complex projects under tight deadlines.

What are the key skills and qualifications needed to thrive as a Director Of Residential Operations, and why are they important?

To thrive as a Director Of Residential Operations, you need strong leadership, facility management experience, and a background in property or hospitality management, often supported by a relevant degree. Familiarity with property management software, budgeting tools, and compliance systems is typically required. Exceptional communication, problem-solving, and team-building abilities set top performers apart in this role. These skills are crucial for ensuring efficient daily operations, resident satisfaction, and regulatory compliance across residential properties.
More about Director Of Residential Operations jobs
What cities are hiring for Director Of Residential Operations jobs? Cities with the most Director Of Residential Operations job openings:
What states have the most Director Of Residential Operations jobs? States with the most job openings for Director Of Residential Operations jobs include:
What job categories do people searching Director Of Residential Operations jobs look for? The top searched job categories for Director Of Residential Operations jobs are:
Director Of Residential Operations jobs near you
Infographic showing various Director Of Residential Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Residential Operations

Hueman PE Talent Solutions

Chicago, IL

$150K/yr

Full-time

Re-posted 7 days ago

Job description

A top client is searching for an experienced Director of Residential Operations located in Chicago, IL. As the Director of Residential Operations, you are responsible for leading and optimizing all operational functions across the organization to ensure safe, efficient, scalable, and profitable execution of projects and services. You will provide strategic and day-to-day leadership over Operations Managers, purchasing, inventory management, warehouse operations, fleet/material coordination, and operational support staff.

The Director of Residential Operations partners closely with executive leadership, sales, customer service, and field operations teams to drive operational excellence, improve customer experience, enhance profitability, and support company growth initiatives. This position is responsible for building scalable systems, establishing accountability, improving operational KPIs, and creating alignment between sales, scheduling, procurement, field execution, and customer communication.

As the Director of Operations, you will have responsibility for:

Operational Leadership & Execution

·          Lead and oversee all day-to-day operational functions across residential division, including Operations Managers, scheduling teams, warehouse operations, purchasing, inventory, and administrative support staff

·          Ensure operational consistency, efficiency, and accountability across all locations, teams, and projects

·          Develop and maintain scalable operational processes that support company growth while improving execution quality and profitability

·          Monitor operational performance and implement corrective actions to address inefficiencies, delays, or resource challenges

Team Leadership & Development

·          Provide leadership, coaching, performance management, and professional development for operational leadership teams and support staff

·          Build and maintain a culture of accountability, urgency, collaboration, and continuous improvement

·          Support recruiting, onboarding, retention, and succession planning for operations personnel and subcontractor relationships

·          Establish clear performance expectations, KPIs, and accountability systems across operational teams

Scheduling, Field Coordination & Project Support

·          Oversee scheduling processes, labor planning, subcontractor coordination, and material logistics to ensure efficient project execution

·          Ensure strong communication and coordination between operations, field crews, sales, customer service, and customers throughout the project lifecycle

·          Support operational teams in resolving scheduling conflicts, resource constraints, and escalated project issues

·          Improve workflow efficiency and operational coordination between departments to reduce delays and improve customer experience

Purchasing, Inventory & Warehouse Management

·          Oversee purchasing, inventory control, warehouse operations, fleet/material coordination, and vendor relationships

·          Develop inventory forecasting and material planning strategies to maintain operational continuity while minimizing waste and excess inventory

·          Ensure accurate inventory management, material tracking, warehouse organization, and delivery coordination

Financial Performance & Operational Analytics

·          Monitor operational KPIs and performance metrics related to productivity, scheduling efficiency, margin performance, backlog, inventory accuracy, and customer satisfaction

·          Partner with leadership on budgeting, forecasting, staffing plans, and operational growth initiatives

·          Analyze operational and financial data to identify trends, risks, and improvement opportunities.

·          Drive operational discipline and decision-making.

Process Improvement & Systems Management

·          Lead continuous improvement initiatives focused on workflow optimization, operational standardization, and scalable systems development.

·          Assist in developing and implementing operational systems, reporting tools, CRM/ERP platforms, and process improvements that enhance visibility and decision-making.

·          Identify opportunities to improve communication, automation, reporting accuracy, and operational efficiency

Customer Experience & Cross-Functional Collaboration

·          Partner closely with sales, customer service, finance, and executive leadership teams to improve operational alignment and customer outcomes

·          Support teams in resolving escalated customer concerns while maintaining professionalism and a customer-first mindset

·          Perform other related duties as assigned

To be successful in the role you must possess:

·          Bachelor’s degree in Business, Operations Management, Construction Management, Supply Chain, or a related field preferred; equivalent industry leadership experience will be considered.

·          7–10+ years of progressive operational leadership experience within construction, home services, specialty trades, logistics, or related operational industries.

·          Proven experience managing multi-functional operational teams.

·          Experience overseeing project-based operations involving subcontractor coordination, field scheduling, labor planning, and material logistics.

·          Strong background in operational process improvement, workflow optimization, KPI reporting, and scalable systems development.

·          Demonstrated experience managing operational budgets, forecasting, purchasing strategies, inventory controls, and productivity initiatives.

·          Experience working within high-volume or multi-location operational environments preferred.

·          Proficiency with CRM, ERP, inventory management, scheduling, and reporting systems.

·          Experience building and developing accountable, high-performing teams with a strong operational and customer service culture.

·          Strong financial and operational acumen, including forecasting, labor planning, inventory management, purchasing oversight, and margin awareness.

·          Ability to collaborate cross-functionally with sales, customer service, finance, warehouse, and field operations teams to improve overall business performance.

·          Strong understanding of scheduling, subcontractor management, material coordination, inventory control, and operational workflows.

·          Customer-focused approach with the ability to resolve escalated issues professionally while maintaining operational accountability.

·          Ability to thrive in a fast-paced, growth-oriented environment while maintaining structure, discipline, and operational consistency.

If you feel that you are a great fit for this opportunity, please apply today!

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