ZipRecruiter

Log In

1

Director Of Operational Analytics Jobs (NOW HIRING)

IntouchCX

Director of Operations

Altamonte Springs, FL · On-site

$100K - $120K/yr

As Director of Operations, You Will... * Drive "best practices" in all areas of responsibility ... cost analysis * Experience with maintaining and developing operational statistics, financial ...

New

City of New York

Director of Operations

Manhattan, NY · On-site

$100K - $125K/yr

DCWP's Licensing Division seeks a Director of Operations to oversee the day to day operations of ... ADMINISTRATIVE STAFF ANALYST ( - 1002D Qualifications 1. A master's degree from an accredited ...

JRG Partners

Director of Operations

Pittsburgh, PA · On-site

Director of Operations As the Director of Operations in the medical device industry, you will play ... Analyze operational performance data to make informed decisions and drive improvements in ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Analyze financial reports and operational metrics to identify trends, opportunities, and areas ...

Pizza Hut

Director of Operations

Patterson, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... Analyzing reports to identify opportunities of growth • Top-line orientation through operational ...

Universal Corporation

Director of Operations

Momence, IL · On-site

$140K - $175K/yr

... • Analyze current operational processes and performance, recommending solutions for improvement where necessary. • Work closely with Engineering in development of capital expenditure plans ...

Pizza Hut

Director of Operations

Houma, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... Analyzing reports to identify opportunities of growth • Top-line orientation through operational ...

Pizza Hut

Director of Operations

La Place, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... Analyzing reports to identify opportunities of growth • Top-line orientation through operational ...

City of New York

Director of Operations

Manhattan, NY · On-site

... operational functions including budgeting, procurement, contracts, and internal systems, while ... analysis and reporting to inform leadership decision-making. Strategic and Cross-Agency ...

Anomatic

Director of Operations

Naugatuck, CT

... cause analysis to drive daily continuous improvement. ESSENTIAL FUNCTIONS - Reasonable ... Prepare operational schedules and coordinate manufacturing activities to ensure production and ...

Ob Hospitalist Group

Director of Operations

$135K - $145K/yr

Builds, develops and manages operational relationships capable of achieving the goals of OBHG and ... Excellent analytical and organizational skills. * Excellent leadership and management skills.

AppJaxx

Director of Operations

Houston, TX

... operational excellence. Position Overview The Director of Operations will oversee operational ... The ideal candidate is a systems-driven, analytical leader with the ability to translate company ...

Versa Pak

Director of Operations

Celina, OH · On-site

Director of Operations General Responsibilities: * Strategic Initiatives: * Implement changes to ... Operational Management of KPIs: * Use data analytics tools to monitor KPIs and make data-driven ...

KSI

Director of Business Analytics

Cedar Rapids, IA

Director of Business Analytics Cedar Rapids, Iowa | On-site Building a Better Trucking Company ... Equip Executive and Operations Leadership with trusted insights so they can spend more time working ...

New

next page

Showing results 1-20

All JobsOf Operational Analytics JobsDirector Of Operational Analytics Jobs

Director Of Operational Analytics information

See salary details

$34K

$107.7K

$179.5K

How much do director of operational analytics jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director of operational analytics in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in business analytics?

The highest paying roles in business analytics often include Chief Data Officer, Director of Operational Analytics, and Senior Data Scientist, with salaries exceeding $150,000 annually. These positions typically require advanced skills in data management, analytics tools, and leadership experience. Compensation varies based on industry, location, and level of expertise.

What does a director of analytics do?

A director of analytics oversees data analysis teams to develop strategies that improve business performance. They interpret complex data, create reports, and collaborate with other departments to inform decision-making, often using tools like SQL, Tableau, or Python. Strong leadership, analytical skills, and experience in data management are essential for this role.

How does a Director of Operational Analytics typically collaborate with other departments to drive business outcomes?

A Director of Operational Analytics often works closely with department heads across operations, finance, marketing, and IT to identify key business challenges and opportunities. By translating complex data insights into actionable recommendations, they facilitate cross-functional initiatives such as process improvements, cost reduction strategies, and performance tracking. Regular meetings, data-driven presentations, and collaborative workshops are common, ensuring that analytics solutions are aligned with organizational goals and that stakeholders are engaged throughout project lifecycles.

Is a director of operations a high position?

A director of operations is a high-level leadership role responsible for overseeing an organization’s daily activities, strategic planning, and operational efficiency. It typically requires extensive experience, strong management skills, and often a background in analytics, finance, or business management, reflecting its seniority within a company hierarchy.

What is the highest paying job in data analytics?

In data analytics, senior roles such as Director of Operational Analytics or Chief Data Officer tend to be the highest paying, often earning six-figure salaries or more depending on experience, industry, and location. These roles typically require advanced skills in data management, analytics tools, and leadership experience.

What does a Director of Operational Analytics do?

A Director of Operational Analytics leads teams that analyze business operations data to identify opportunities for efficiency, cost savings, and performance improvement. They oversee the development and implementation of data-driven strategies, often working closely with executives and various departments to inform decision-making. Their responsibilities include managing analytics projects, ensuring data quality, and translating complex findings into actionable insights. Additionally, they play a key role in selecting and integrating analytical tools, as well as training staff on best practices in data analysis.

What is the difference between Director Of Operational Analytics vs Data Analyst?

AspectDirector Of Operational AnalyticsData Analyst
Primary FocusOversees operational data strategies and analytics teams to improve business processesAnalyzes data sets to identify trends and support decision-making
Required SkillsLeadership, strategic planning, advanced analytics, data managementData visualization, statistical analysis, SQL, reporting
Work EnvironmentManagement level, cross-departmental collaboration, strategic planningIndividual contributor, project-focused, technical analysis
Common Industry UsageBusiness operations, analytics departments, corporate strategyData teams, business intelligence, research

The main difference is that the Director Of Operational Analytics leads analytics teams and develops strategic initiatives, while Data Analysts focus on analyzing data to generate insights. The director role involves higher-level management and strategic planning, whereas Data Analysts typically handle technical data analysis tasks.

What are the key skills and qualifications needed to thrive as a Director Of Operational Analytics, and why are they important?

To thrive as a Director Of Operational Analytics, you need advanced expertise in data analysis, business intelligence, and operational strategy, usually supported by a degree in analytics, business, or a related field. Familiarity with analytics platforms (like Tableau, Power BI), statistical tools (such as R or Python), and experience with data warehousing systems are typically required, along with relevant certifications. Leadership, strategic thinking, and strong communication skills help drive cross-functional collaboration and translate complex data into actionable insights. These skills are critical for optimizing business performance, enabling data-driven decisions, and achieving organizational goals.
More about Director Of Operational Analytics jobs
What cities are hiring for Director Of Operational Analytics jobs? Cities with the most Director Of Operational Analytics job openings:
What states have the most Director Of Operational Analytics jobs? States with the most job openings for Director Of Operational Analytics jobs include:
What job categories do people searching Director Of Operational Analytics jobs look for? The top searched job categories for Director Of Operational Analytics jobs are:
Director Of Operational Analytics jobs near you
Infographic showing various Director Of Operational Analytics job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Operations

Director of Operations

IntouchCX

Altamonte Springs, FL • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

New

IntouchCX rating

5.6

Company rating: 5.6 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

41st of 72 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
As Director of Operations, You Will...
  • Drive "best practices" in all areas of responsibility
  • Ensure proper planning, staffing, training and development is achieved across all teams
  • Be responsible for ramp-up drives and goals
  • Create action plans for continuous growth and improvement, business development and client satisfaction
  • Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
  • Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
  • Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
  • Motivate and inspire teams, while building trusting relationships throughout the organization
  • Develop and execute motivational incentives on the floor
  • Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
  • Maintain close auditing cadence through reporting, observations and personal contact
  • Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have...
  • Post-secondary diploma or degree with a major in Business
  • 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
  • 5 years of relevant experience in client relationship management
  • Experience in analyzing/influencing profit & loss statements and performing cost analysis
  • Experience with maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
  • Excellent organizational and time management skills with the ability to work under tight deadlines
  • The ability and motivation to meet program and internal business KPIs
  • The ability to implement change and innovation throughout teams

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Director of Operations...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

What IntouchCX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply