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Director Inbound Sales Jobs (NOW HIRING)

Stratford Davis

Inbound Sales Representative - Remote

Omaha, NE · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

In this remote entry-level position as an Inbound Sales Representative, you will interact with ... step training, direct 1-on-1 mentorship, and a supportive framework built specifically for ...

New

Stratford Davis

Inbound Sales Representative - Remote

Boise, ID · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

In this remote entry-level position as an Inbound Sales Representative, you will interact with ... step training, direct 1-on-1 mentorship, and a supportive framework built specifically for ...

New

Hiregy

Inbound Sales (Hybrid) - $18-25+/hr

Caledonia, MI · Hybrid

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Work in inbound insurance sales, where customers are calling to purchase auto, home, and renters ... Direct Hire Schedule: Will be assigned a (40) hour work week after training, must be open to ...

Globelife

Inbound Sales Agent (Remote)

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Globe Life is looking for an Inbound Sales Agent to join the team! In this role, you will be ... Invest in your professional legacy, realize your path, and see the direct impact you can make in a ...

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Director Inbound Sales information

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How much do director inbound sales jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for director inbound sales in the United States is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $26.68 per hour, depending on experience, location, and employer.

What does a director inbound sales do?

A Director of Inbound Sales is responsible for overseeing and managing a company's inbound sales team and strategy. They focus on converting incoming leads into customers by developing effective sales processes, training team members, and analyzing sales metrics to optimize performance. This role typically involves close collaboration with marketing and customer service teams to ensure a seamless experience for potential clients. The Director also sets sales targets, monitors progress, and implements improvements to increase conversion rates and revenue.

What are the key skills and qualifications needed to thrive as a director inbound sales?

To thrive as a Director Inbound Sales, you need a proven track record in sales management, data-driven decision-making, and strategic planning, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), sales analytics tools, and experience with lead management systems is often required. Exceptional leadership, communication, and motivational skills help drive high-performing teams and foster a culture of continuous improvement. These qualifications and abilities are crucial for achieving sales targets, maximizing revenue, and ensuring consistent team success in a competitive environment.

What are the main challenges a director inbound sales typically faces when leading a high-performing team?

A Director of Inbound Sales often encounters challenges such as balancing the need for rapid lead response times with maintaining high-quality customer interactions, and ensuring consistent training as sales tools and messaging evolve. Managing a team that may be distributed or hybrid adds complexity to communication and cohesion. Additionally, aligning sales objectives with marketing strategies and adapting to changing market trends are ongoing responsibilities. Success in this role depends on strong leadership, adaptability, and continuous process improvement.

What is the difference between Director Inbound Sales vs Inbound Sales Manager?

AspectDirector Inbound SalesInbound Sales Manager
ResponsibilitiesOversees inbound sales strategies, sets team goals, and manages senior sales teamsManages daily inbound sales activities, leads sales team, and ensures targets are met
Required CredentialsBachelor's degree, experience in sales leadership, strong communication skillsBachelor's degree, experience in sales, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsSupervising sales calls, coaching team members, reporting to higher management

The main difference between a Director Inbound Sales and an Inbound Sales Manager lies in scope and strategic involvement. The director focuses on high-level strategy and leadership, while the manager handles daily operations and team management. Both roles require similar credentials and work in sales environments, but the director's role is more strategic and less hands-on.

More about Director Inbound Sales jobs

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What are the most commonly searched types of Inbound Sales jobs?

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Director Inbound Sales jobs near you
Infographic showing various Director Inbound Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $50,495 per year, or $24.3 per hour.

Inbound Sales & Customer Service Representative - (Home Services)

Pavago

Remote

$16.50 - $22.25/hr

Full-time

Re-posted 9 days ago

Job description

Inbound Sales & Customer Service Representative (Home Services) - Remote High-Volume Calls Appointment Booking
Position Type: Full-Time, Remote
Working Hours: U.S. Hours (Evenings + Weekend Rotation Required)
About the Role
We're hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, assist customers with plumbing needs, and convert conversations into booked service appointments and memberships.
This is a sales-driven customer service role - not just answering calls. You'll guide conversations, solve problems, and confidently move customers toward action.
If you're comfortable on the phone, enjoy helping people, and want to build real inbound sales skills, this role is built for you.
What You'll Own
Inbound Calls & Sales Conversations
  • Handle high-volume inbound calls with confidence and professionalism
  • Understand customer needs and recommend the right service
  • Guide conversations toward booked appointments using proven scripts
  • Build trust quickly and maintain a calm, solution-focused tone

Scheduling, Sales & Upselling
  • Book service appointments accurately and efficiently
  • Introduce and explain membership plans (Pipeline Club)
  • Identify upsell opportunities without hurting customer experience
  • Balance service + sales in every interaction

CRM & Systems Management
  • Log calls, bookings, and notes accurately in CRM systems
  • Follow structured scripts, workflows, and SOPs
  • Maintain clean and complete customer records

Customer Experience & Retention
  • Handle objections and concerns with confidence
  • De-escalate frustrated customers professionally
  • Deliver a consistent, high-quality customer experience

Team Collaboration
  • Work closely with dispatch and operations teams
  • Coordinate with offshore team members for smooth service delivery
  • Share feedback to improve scripts, tools, and workflows

What Success Looks Like
  • High call-to-booking conversion rates
  • Consistent appointment scheduling accuracy
  • Strong membership (Pipeline Club) conversions
  • Positive customer feedback and satisfaction
  • Clean, reliable CRM documentation

What Makes You a Strong Fit
  • Confident on the phone - you don't hesitate to lead conversations
  • Naturally persuasive but still customer-first
  • Comfortable working toward clear sales targets
  • Organized and detail-oriented
  • Coachable and open to feedback
  • Thrive in fast-paced, call-heavy environments

Requirements (Must-Have)
Experience
  • Experience in:
    • Inbound sales
    • Call center sales
    • Customer service with conversion targets

Core Skills
  • Proven ability to convert inbound calls into bookings
  • Strong objection handling and upselling ability
  • Clear, professional English communication
  • Experience using CRM or call management tools

Nice to Have
  • Experience in home services (plumbing, HVAC, electrical)
  • Familiarity with field service tools like:
    • ServiceTitan
  • Experience in high-volume call environments
  • Membership or subscription sales experience

What a Typical Day Looks Like
  • Handle inbound customer calls during your shift
  • Understand customer problems and recommend solutions
  • Book appointments and present membership options
  • Log all interactions in CRM
  • Follow structured call flows and improve performance daily

In short:
You turn inbound calls into revenue + satisfied customers.
Performance Metrics (KPIs)
  • Call-to-booking conversion rate
  • Membership (Pipeline Club) close rate
  • CRM accuracy and completeness
  • Call quality and customer satisfaction
  • Consistency across shifts and call volume

Why This Role Stands Out
  • Clear scripts, systems, and training (you're not guessing)
  • Strong coaching and performance support
  • Direct impact on revenue (not just support work)
  • Opportunity to grow into:
    • Sales roles
    • Team lead positions
    • Operations roles

Interview Process
  • Initial Screening Call
  • Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

Apply Now
If you can handle inbound calls, build trust fast, and confidently guide customers to a decision, this role gives you a clear path to grow in sales + customer experience.
Apply now and turn conversations into results.

Apply