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Director Inbound Sales Jobs (NOW HIRING)

Transcat, Inc.

Inbound Sales Representative I

$23 - $27.50/hr

Primary focus is to handle inbound sales calls, emails and Chats for product and calibration sales ... Other duties as directed Qualifications Qualifications: To perform this job successfully, an ...

Transcat, Inc.

$23 - $27.50/hr

Primary focus is to handle inbound sales calls, emails and Chats for product and calibration sales ... Other duties as directed Qualifications Qualifications: To perform this job successfully, an ...

RemX

Be Seen First

Inbound Sales Agents - Uncapped Commission

Warwick, RI · On-site

$20.70/hr

Seeking Licensed and Non-Licensed Inbound Insurance Sales Agents for a reputable Insurance Company ... Direct sales skills, and the aptitude to influence customers and close the sale * Excellent written ...

AC Lion

Head of Sales

Butler, NJ · Hybrid

$160K - $250K/yr

Oversee end-to-end sales processes, focusing on inbound lead optimization. * Set and track sales targets, KPIs, and strategic sales plans. * Lead and develop a team of 5+ sales professionals ...

AC Lion

Head of Sales

Butler, NJ · Hybrid

$160K - $250K/yr

Oversee end-to-end sales processes, focusing on inbound lead optimization. * Set and track sales targets, KPIs, and strategic sales plans. * Lead and develop a team of 5+ sales professionals ...

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Director Inbound Sales information

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How much do director inbound sales jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for director inbound sales in the United States is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Director Inbound Sales vs Inbound Sales Manager?

AspectDirector Inbound SalesInbound Sales Manager
ResponsibilitiesOversees inbound sales strategies, sets team goals, and manages senior sales teamsManages daily inbound sales activities, leads sales team, and ensures targets are met
Required CredentialsBachelor's degree, experience in sales leadership, strong communication skillsBachelor's degree, experience in sales, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsSupervising sales calls, coaching team members, reporting to higher management

The main difference between a Director Inbound Sales and an Inbound Sales Manager lies in scope and strategic involvement. The director focuses on high-level strategy and leadership, while the manager handles daily operations and team management. Both roles require similar credentials and work in sales environments, but the director's role is more strategic and less hands-on.

What are the key skills and qualifications needed to thrive as a Director Inbound Sales, and why are they important?

To thrive as a Director Inbound Sales, you need a proven track record in sales management, data-driven decision-making, and strategic planning, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), sales analytics tools, and experience with lead management systems is often required. Exceptional leadership, communication, and motivational skills help drive high-performing teams and foster a culture of continuous improvement. These qualifications and abilities are crucial for achieving sales targets, maximizing revenue, and ensuring consistent team success in a competitive environment.

What are the main challenges a Director of Inbound Sales typically faces when leading a high-performing team?

A Director of Inbound Sales often encounters challenges such as balancing the need for rapid lead response times with maintaining high-quality customer interactions, and ensuring consistent training as sales tools and messaging evolve. Managing a team that may be distributed or hybrid adds complexity to communication and cohesion. Additionally, aligning sales objectives with marketing strategies and adapting to changing market trends are ongoing responsibilities. Success in this role depends on strong leadership, adaptability, and continuous process improvement.

What does a Director of Inbound Sales do?

A Director of Inbound Sales is responsible for overseeing and managing a company's inbound sales team and strategy. They focus on converting incoming leads into customers by developing effective sales processes, training team members, and analyzing sales metrics to optimize performance. This role typically involves close collaboration with marketing and customer service teams to ensure a seamless experience for potential clients. The Director also sets sales targets, monitors progress, and implements improvements to increase conversion rates and revenue.
More about Director Inbound Sales jobs
What cities are hiring for Director Inbound Sales jobs? Cities with the most Director Inbound Sales job openings:
What are the most commonly searched types of Inbound Sales jobs? The most popular types of Inbound Sales jobs are:
What states have the most Director Inbound Sales jobs? States with the most job openings for Director Inbound Sales jobs include:
What job categories do people searching Director Inbound Sales jobs look for? The top searched job categories for Director Inbound Sales jobs are:
Director Inbound Sales jobs near you
Infographic showing various Director Inbound Sales job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,495 per year, or $24.3 per hour.

Inbound Sales & Customer Service Representative - (Home Services)

Pavago

Remote

$16.50 - $22.25/hr

Other

Posted 27 days ago

Job description

Inbound Sales & Customer Service Representative (Home Services) – Remote | High-Volume Calls | Appointment Booking

Position Type: Full-Time, Remote
Working Hours: U.S. Hours (Evenings + Weekend Rotation Required)

About the Role

We’re hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, assist customers with plumbing needs, and convert conversations into booked service appointments and memberships.

This is a sales-driven customer service role — not just answering calls. You’ll guide conversations, solve problems, and confidently move customers toward action.

If you’re comfortable on the phone, enjoy helping people, and want to build real inbound sales skills, this role is built for you.

What You’ll Own Inbound Calls & Sales Conversations
  • Handle high-volume inbound calls with confidence and professionalism
  • Understand customer needs and recommend the right service
  • Guide conversations toward booked appointments using proven scripts
  • Build trust quickly and maintain a calm, solution-focused tone
Scheduling, Sales & Upselling
  • Book service appointments accurately and efficiently
  • Introduce and explain membership plans (Pipeline Club)
  • Identify upsell opportunities without hurting customer experience
  • Balance service + sales in every interaction
CRM & Systems Management
  • Log calls, bookings, and notes accurately in CRM systems
  • Follow structured scripts, workflows, and SOPs
  • Maintain clean and complete customer records
Customer Experience & Retention
  • Handle objections and concerns with confidence
  • De-escalate frustrated customers professionally
  • Deliver a consistent, high-quality customer experience
Team Collaboration
  • Work closely with dispatch and operations teams
  • Coordinate with offshore team members for smooth service delivery
  • Share feedback to improve scripts, tools, and workflows
What Success Looks Like
  • High call-to-booking conversion rates
  • Consistent appointment scheduling accuracy
  • Strong membership (Pipeline Club) conversions
  • Positive customer feedback and satisfaction
  • Clean, reliable CRM documentation
What Makes You a Strong Fit
  • Confident on the phone — you don’t hesitate to lead conversations
  • Naturally persuasive but still customer-first
  • Comfortable working toward clear sales targets
  • Organized and detail-oriented
  • Coachable and open to feedback
  • Thrive in fast-paced, call-heavy environments
Requirements (Must-Have) Experience
  • Experience in:
    • Inbound sales
    • Call center sales
    • Customer service with conversion targets
Core Skills
  • Proven ability to convert inbound calls into bookings
  • Strong objection handling and upselling ability
  • Clear, professional English communication
  • Experience using CRM or call management tools
Nice to Have
  • Experience in home services (plumbing, HVAC, electrical)
  • Familiarity with field service tools like:
    • ServiceTitan
  • Experience in high-volume call environments
  • Membership or subscription sales experience
What a Typical Day Looks Like
  • Handle inbound customer calls during your shift
  • Understand customer problems and recommend solutions
  • Book appointments and present membership options
  • Log all interactions in CRM
  • Follow structured call flows and improve performance daily

In short:
You turn inbound calls into revenue + satisfied customers.

Performance Metrics (KPIs)
  • Call-to-booking conversion rate
  • Membership (Pipeline Club) close rate
  • CRM accuracy and completeness
  • Call quality and customer satisfaction
  • Consistency across shifts and call volume
Why This Role Stands Out
  • Clear scripts, systems, and training (you’re not guessing)
  • Strong coaching and performance support
  • Direct impact on revenue (not just support work)
  • Opportunity to grow into:
    • Sales roles
    • Team lead positions
    • Operations roles
Interview Process
  • Initial Screening Call
  • Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding
Apply Now

If you can handle inbound calls, build trust fast, and confidently guide customers to a decision, this role gives you a clear path to grow in sales + customer experience.

Apply now and turn conversations into results.

Apply