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Director Inbound Sales Jobs in Florida (NOW HIRING)

Crystal Cruises Ltd

Inbound Sales

Aventura, FL · On-site

As a core member of our high-performance inbound sales team, you will drive revenue growth by ... Provide top-tier service to direct guests and Travel Partners using a consultative approach.

Crystal Cruises Ltd

Inbound Sales

Aventura, FL · Hybrid

As a core member of our high-performance inbound sales team, you will drive revenue growth by ... Provide top-tier service to direct guests and Travel Partners using a consultative approach.

Redfish Recruiting

Head of Sales

FL · On-site +1

... inbound sales systems * Thrived in startups (ideally * Are energized by closing, coaching, and clarity What We Offer * Competitive base + strong commission + equity * Real autonomy and direct access ...

Target

4am Inbound (Stocking) (T1050)

Vero Beach, FL · On-site

$15/hr

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory ... directed * Work both independently and with a team * Resolve guest questions quickly on the spot

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How much do director inbound sales jobs pay per hour?

As of May 28, 2026, the average hourly pay for director inbound sales in Florida is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $21.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Inbound Sales, and why are they important?

To thrive as a Director Inbound Sales, you need a proven track record in sales management, data-driven decision-making, and strategic planning, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), sales analytics tools, and experience with lead management systems is often required. Exceptional leadership, communication, and motivational skills help drive high-performing teams and foster a culture of continuous improvement. These qualifications and abilities are crucial for achieving sales targets, maximizing revenue, and ensuring consistent team success in a competitive environment.

What are the main challenges a Director of Inbound Sales typically faces when leading a high-performing team?

A Director of Inbound Sales often encounters challenges such as balancing the need for rapid lead response times with maintaining high-quality customer interactions, and ensuring consistent training as sales tools and messaging evolve. Managing a team that may be distributed or hybrid adds complexity to communication and cohesion. Additionally, aligning sales objectives with marketing strategies and adapting to changing market trends are ongoing responsibilities. Success in this role depends on strong leadership, adaptability, and continuous process improvement.

What does a Director of Inbound Sales do?

A Director of Inbound Sales is responsible for overseeing and managing a company's inbound sales team and strategy. They focus on converting incoming leads into customers by developing effective sales processes, training team members, and analyzing sales metrics to optimize performance. This role typically involves close collaboration with marketing and customer service teams to ensure a seamless experience for potential clients. The Director also sets sales targets, monitors progress, and implements improvements to increase conversion rates and revenue.

What is the difference between Director Inbound Sales vs Inbound Sales Manager?

AspectDirector Inbound SalesInbound Sales Manager
ResponsibilitiesOversees inbound sales strategies, sets team goals, and manages senior sales teamsManages daily inbound sales activities, leads sales team, and ensures targets are met
Required CredentialsBachelor's degree, experience in sales leadership, strong communication skillsBachelor's degree, experience in sales, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsSupervising sales calls, coaching team members, reporting to higher management

The main difference between a Director Inbound Sales and an Inbound Sales Manager lies in scope and strategic involvement. The director focuses on high-level strategy and leadership, while the manager handles daily operations and team management. Both roles require similar credentials and work in sales environments, but the director's role is more strategic and less hands-on.

What are the most commonly searched types of Inbound Sales jobs in Florida? The most popular types of Inbound Sales jobs in Florida are:
What are popular job titles related to Director Inbound Sales jobs in Florida? For Director Inbound Sales jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Director Inbound Sales jobs in Florida look for? The top searched job categories for Director Inbound Sales jobs in Florida are:
What cities in Florida are hiring for Director Inbound Sales jobs? Cities in Florida with the most Director Inbound Sales job openings:
Director Inbound Sales jobs near you
Inbound Sales

Inbound Sales

Crystal Cruises Ltd

Aventura, FL • On-site

Full-time

Posted 28 days ago

Job description

Job Description:
Job Summary
Crystal Cruises is seeking a highly motivated and experienced professional to join our Trade Reservations Team. As a core member of our high-performance inbound sales team, you will drive revenue growth by closing cruise sales from inbound calls and supporting our valued Travel Partners. This role is ideal for someone with strong sales acumen, a passion for luxury travel, and a deep commitment to service excellence.
Essential Job Duties
  • Meet or exceed sales goals by booking luxury cruises and optional packages (air, hotel, land, insurance).
  • Handle inbound phone calls with professionalism, courtesy, and efficiency.
  • Demonstrate strong product knowledge and confidently answer questions about Crystal Cruises ships, destinations, itineraries, and policies.
  • Ensure complete accuracy in all bookings and call documentation.
  • Maintain an abandonment rate to the minimum by answering calls promptly.
  • Maximize conversions even on non-booking calls by collecting complete profile data in OneIS.
  • Monitor and manage confirmation emails and resolve issues promptly.
  • Review incoming department emails and route them appropriately.
  • Assist travel partners with questions, troubleshooting, and updates on new or existing bookings.
  • Provide top-tier service to direct guests and Travel Partners using a consultative approach.
  • Collaborate across departments to ensure seamless cruise booking and service experience.
  • Utilize CRM and reservation systems to maintain guest history and follow-ups.
  • Actively participate in ongoing training and sales performance development.
  • Stay updated on Crystal's offerings and travel requirements (e.g., visas, vaccines).
  • Recommend improvements to processes, systems, and guest experience.
  • Support departmental and company-wide sales initiatives and projects.
  • Performing other job-related functions as assigned.

What We Offer
  • Competitive compensation + performance incentives.
  • Travel perks and exclusive discounts.
  • Training and career development in a luxury travel environment.
  • A supportive and collaborative team culture.
  • Opportunity to represent a prestigious cruise brand.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.
Competency
Education: College Degree Preferred.
Experience: Minimum 1 year of sales experience in a call center environment. 2 years' sales and luxury customer service experience preferred.
Skills/Qualifications:
  • Strong verbal communication skills including professional telephone etiquette.
  • Strong customer service skills.
  • Ability to answer calls in a timely and professional manner and deliver the high-quality service that is required of a Crystal Cruises representative.
  • Excellent interpersonal skills and ability to tactfully deal with difficult travel agents and guests.
  • Must possess a courteous, positive, team-player attitude.
  • Must be able to provide knowledgeable, friendly, and efficient service.
  • Responsible for maintaining thorough knowledge of product, policies, and procedures.
  • Demonstrated knowledge of Microsoft Office applications, CRM system, and experience with travel reservations systems a plus.
  • Demonstrate an ongoing effort to secure reservations by requesting to reserve a new booking on all rate quotes.
  • Ability to quickly learn and maintain current knowledge of Crystal Cruises' products and services.
  • Within reasonable accommodation, ability to view and read PC monitor, training, and reference material, as well as operate keyboard and PC mouse.
  • Within reasonable accommodation, ability to remain seated for extended period, determined by length of scheduled shift.
  • Flexible with working any schedule, including late shifts and weekends.

Work Environment
Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.
Physical Demands
Requires sitting, standing, walking, bending, and reaching. May require lifting or pushing up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.
Expected Hours of Work
The position is full-time working from Monday - Friday with multiple shift options and occasional weekends. Occasional need for Overtime may be required. #LI-Hybrid
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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